Constraction reviews in Naperville, Illinois

4.9 based on 607 reviews Back to the listing
    5

    Mike Westerman came out to provide me with an estimate as well as information on how to maintain the grout on my bathroom floor as well as in my shower. Dylan was great! He was thorough and did a really good job on recaulking my shower and cleaning and resealing the grout in my bathroom. Highly recommended!

    4

    We had two showers done. 1 with a bath and 1 standing. Due to the nature of our installs, we had some initials issues with some of the work maintaining. Some of the caulk peeled, some of the replaced grout fell out. Ron and his team committed to coming back out on warranty for every issue and worked until it was right. Appreciate the commitment. Been a month and no more issues. Thanks

    Paul

    5

    Setting up the initial visit to assess our problem areas and offer an estimate was super easy. The findings were well explained and scheduling the follow up work, executing the paperwork was a breeze. We sincerely appreciated Grout Medic’s customer service orientation and the high quality of the timely completed work. Our bathrooms look brand new!

    5

    Easy to schedule an estimate and the work done. Our kitchen tile floor looks amazing after getting properly cleaned and resealed. It was also great to be able to get tubs and showers recaulked and steam cleaned. The young men who did the work were very respectful and clearly knew their stuff and took pride in their work.

    5

    Mike Westerman was very professional, kind and provided me with loads of intel on caring for grout and caulking. More importantly he did an incredible job on our master bath walk-in shower and bathroom floors. They look amazing, as if they were brand new. I will be recommending Mike and The Grout Medic to friends and family. Thank you Mike!!!

    5

    The Grout Medic revitalized our homes vintage tile in both our kitchen and bathroom. The end result far exceeded all our expectations! Truthfully, we weren't confident they were going to be able to salvage the grout and tile in our retro bathroom but they were able to replace and fix the missing tiles and now, thanks to Mike's work, our bathroom floor looks brand new! Cannot recommend The Grout Medic and specifically Mike enough. Thank you thank you thank you!

    5

    I called The Grout Medic to replace the caulk in my shower, but what I got was a brand new shower stall. They not only took out and replaced all the caulk around the tile areas, but also the clear caulk around all the glass. They steam cleaned the tile and the glass so that now it looks just like new. And to keep it looking that way, all the tile was sealed. This is the first time I have had tile sealed that you could tell afterwards it was doing the job. Water beads up on the tile now and makes it so much easier to squeegee off.

    Pete was meticulous and did an awesome job color matching the caulk to the tile. It matches even better than the original did. He also found an area underneath the entrance to the shower that had never been caulked. You had to lay on the floor and look up underneath to see it, and he found it and fixed it.

    I can’t say enough about how pleased I am with the job that was done. They may not be cheap, but I feel like I got MORE than my money‘s worth. I highly recommend their services.

    5

    I had a great experience with The Grout Medic and Ron's team. They steam cleaned and painted/sealed the grout in my bathroom and my kitchen backsplash and repaired the seams and chips in my granite countertop. I greatly appreciated Ron and his technicians' responsiveness, patience, and attention to detail: they matched the grout color and neatly re-caulked the shower and sinks; and expertly repaired the seams in my granite countertop and cleaned and polished the granite. Overall it was just a great experience from start to finish, and I feel like I've increased the value of my home by making these improvements. My bathroom and kitchen are now gleaming and look good as new! Thanks so much Ron and the Grout Medic Team!

    5

    The Grout Medic did an outstanding job on our shower. The previous caulk kept peeling. They came out quickly to give me an estimate and were quick to solve the problem. Pete came and recaulked the shower. After a couple of weeks one spot in the shower started to peel a bit. Pete came back and fixed it. We have had no issued since. I wouldn't hesitate to use Grout Medic again. Every aspect of communication to the work was fantastic.

    5

    We had two projects that were scheduled back to back. First project-Our main shower needed the grout replaced and resealed. The results are great. Mike did a great job for us.
    Second project-our main floor in our home has ceramic tile from entry way thru to the kitchen area and needed attention. Once again Mike did a great job. Our floor looks like it is brand new and look just like it did 24 years ago when we built our home.
    We highly recommend Grout Medic and will continue to call on Mike for future projects.

    5

    We have used Grout Medic for many years. Their work has always been top notch! We have an enclosed porch that has tile flooring.. water was seeping in from the outside and they were able to remove the grout and redo..it looked brand new. Also have had our shower re-caulked many times and have always been happy. We will definitely be calling them again.

    5

    I had a fantastic experience with The Grout Medic team. From start to finish, I was impressed by their professionalism and efficiency; they managed to complete the project ahead of schedule with great results. Their pricing was incredibly fair, and the quality of the craftsmanship speaks for itself. The technician who handled our home was exceptionally respectful and meticulous. It’s rare to find such a perfect balance of great customer service and high-end results.

    5

    I decided to go with Grout Medic since their focus is only grout and sealing, so I figured they should be very good at it. Their reviews were also stellar. And they did not disappoint. Excellent work in a timely manner. Attention to detail was given. Both the employees (one who gave the estimate and one who did the job) were on time, courteous, and professional. The cost was very reasonable and so, I decided to have all our bathrooms taken care of. I will definitely reach for them again, should a need arise.

    5

    I highly recommend The Grout Medic repair service. We scheduled a bathroom tile repair plus re-grouting on 4/7/25, and the technician's professionalism and experience were evident from start to finish. The work was completed efficiently and has held up perfectly six months later. Their expertise far surpasses any DIY attempts or online tutorials. I would definitely use their services again.

    5

    Tasha was great getting us in touch with Ron, a working owner to do a quote. Prompt arrival, great reviews led us to sign up for 2 bath cleaning, caulking and sealing. Professional quote system and a local business address sealed the deal. Mike Delair was scheduled for project in 4 days.
    Mike completed both baths in same day, courteous, and dedicated to finishing with a quality job. Very satisfied

    5

    We are extremely pleased that our cleaning company recommended us to The Grout Medic. The reviews were consistently rated at 5 stars, thus instilling confidence in their ability to deliver an outstanding service. Our interaction with Mike was exceptional; he was courteous, personable, and highly knowledgeable. His work was outstanding and we will certainly be seeking his services for future projects with The Grout Medic. We are extremely satisfied with the overall service. Tasha provided excellent customer service, she accommodated us every time we had to push this project back due to work or what not. We appreciate Rob's consistent efforts to contact us when he didn't receive any replies from us due to our busy life. This company has certainly earned every single five-star rating they have received. Our bathrooms look brand new yet again, thanks to The Grout Medic.

    5

    If you like good quality work CALL LUIS !!

    5

    Neat work, and outstanding attention to detail. Very happy with the job!

    5

    Luis was awesome! I highly recommend Hi-5 Roofing to anyone!!

    1

    They came out to give estimate on some repairs and said they would send estimate. Week later I contacted them for estimate. Was told couple days. Contacted them again and no response. Weeks later no estimate.

    5

    A quality job well done and quickly finished at a very fair price. I recommend them. Thanks Hi-5!