Plumbing reviews in Naperville, Illinois

JT came to assist me with a slightly leaking toilet. He has a calm professional manner and answered all my questions very patiently and expertly. I highly recommend him and the service. The scheduler who took my initial call was very helpful. 5 Stars

I am a member of PHACE Club at Expert Plumbing which is worth it for the inspections and the service discount. When I have issues, this team always takes care of the problem quickly. The experts they send are always courteous and knowledgable, explaining the issue to me and also recommending other items that could be of value/service to me. Today Jim and one of his colleagues came to fix a rusted out valve on my water meter, and replaced the angle stop on one of my toilets. The team at Expert Plumbing coordinated w/ the city of Naperville to shut my water off. Naperville arrived on time, and Expert was there early to set up. Everything went off w/o issues, Jim and his colleague completed the work quickly, and everything looks and works great. Thanks for the help, the leaky valve was driving me crazy.

Great prices and excellent knowledge on water heaters. Ours broke and they gave us a bunch of options, we ended up getting a tankless installed.

Service was fast and technician was professional and friendly.

The best hot water heater replacement company in the area.  Our water heater was leaking we thought maybe it could be repaired, but it ended up needing to be replaced. J&R was able to do the installation the same day at a great price.

Water heater started leaking and they were able to come and replace it the same day. Tech was polite and professional, and they did a great job with the installation. They did an outstanding job cleaning up after the work too!

J & R Herra always does an amazing job and goes above and beyond in everything you do.

They were great to work with and professional from start to finish. They were able to come and replace it within 24 hours and gave a reasonable quote, offering explanations and options for different budgets, not pushy at all. Tech, John P., was polite, friendly, professional and communicative, and they did a great job with the installation and clean up after. Overall excellent service and we'll definitely refer them to all our local friends and family. Thanks J&R Herra!

The customer service was Outstanding!!! The Ladies in the office really made it easy, from all their knowledge and prompt scheduling.Thanks again Deanna for all your help!

J&R Herra is amazing…they do amazing work, and their customer service is second to none. We fully recommend this family owned company!

I’ve has them out for multiple items (dryer vent, electrical, hvac). Always professional and knowledgeable. Reasonable prices. Prompt service for when things are broker.

Water heater went out, needed a new water heater installed. Techs showed up put the new one in, hauled away the old one. Techs cleaned up, made sure everything was running correctly before leaving. Very happy with service.

We’ve used J&R twice now, once for an emergency after hours another time during the day, both times we had wonderful people out to fix our problem. Both gentlemen got right to the issue, explained what was happening, fixed it, and then gave us peace of mind. Great company.

GREAT service done in a timely and efficient manner. Replaced the whole system - furnace, A/C, and water heaters. No issues after installation. They follow up as well to make sure there are no additional questions, comments and to make sure everything is operating as it should. 100% recommend!!

Great company to work with! The girls in the office were so helpful and answered all of my questions. The service guy was very knowledgeable, went over everything with me and had everything fixed right away! I will definitely use them again for any of my plumbing or HVAC needs!

J&R Herra provided great service when we had a plumbing emergency! The tech was prompt and fixed our issue immediately! I will be calling again for all our HVAC and plumbing needs!

I have worked with J&R Herra on few different projects, from being the GC, to home projects like a new furnace and AC unit. Brian Herra himself is one of the best in the business. From clean installs, to timely replies i couldn't ask for a better company to help with all needs.

Used J&R Herra while I was house sitting for a family member. The boiler stopped heating and they were able to get out to me same day. Jesus was efficient and explain everything so it was easy for me to understand. 10/10 service.

J&R Herra installed my water heater, furnace, and air conditioner. The entire project went smoothly and I couldn’t be happier. Their onsite service techs were pleasant, clean, and very knowledgeable in their respective fields. I would, and have, recommended this company to others.

The service J&R Herra provided was great from the start! From scheduling to making payment. I felt very comfortable through the process and all my questions were answered so I understood the next step. Doesn’t happen often and will be using them for all my heating and cooling needs. The hvac guy also told me they have plumbing services.

We recently had a J&R Herra come out for service at our home, and the experience was excellent from start to finish. They were professional, on time, and explained everything clearly before getting started. The work was done efficiently and left clean, which we really appreciated. It’s hard to find reliable service these days, but they definitely delivered. I would highly recommend them to anyone looking for honest and quality work.