Reviews of local pros in Oak Brook, Illinois

4.5 based on 219 reviews Back to the listing
    5

    They installed a new water heater in my house and it runs perfectly! They’re amazing!

    5

    Everything went as expected no problems happy with the service

    5

    Love how quick they got the job done. They fixed my sing that was clogged! My sink finally works!

    5

    They didn’t overcharge me for unclogging my shower. Our family is grateful!

    5

    I had a great experience with USA Plumbing & Sewer. They were amazing!

    5

    They’re the best. Consultation went smoothly and they were super friendly. Definitely recommend them to everyone!

    5

    Highly satisfied with their service. I’ll call them if i ever need a plumber!

    5

    For the past 7 years and moving forward, they’ve been and always will be the only plumbing crew i’d call!

    5

    10/10 service. I’d give them 10 stars if i could!

    1

    4yrs

    5

    Great company. Professional service.

    5

    Santana did a terrific job of installing taps.

    5

    Called to let me know he was running late, very courteous, good prices, fixed what needed fixing!
    I’m satisfied 😎

    5

    Antonio Santana Negron from USA Plumbing came out the same day I called and rodded the pipe and the clog was gone! Easy, efficient and knowledgeable. They will be our plumber from here on out!

    1

    I will start off by saying STAY AWAY FROM THIS COMPANY. They are sorry, unprofessional, lazy and stupid. My warranty called this sorry company because of a leaking toliet. Jesus came out and inspected my toliet. He gave me a lame lie about my warranty company so he didn't have to fix it. I could tell from the beginning that he was lying. I even tried to called him so he could reach out to my warranty company to tell them what is happening to my toliet but he so pathetic that he couldn't even do that plus he also blocked me from calling him. He is just as sorry as the company is. Jesus learned to be more professional. I NEVER EVER saw a company that avoids work to make money. I started off by saying this and I will end by saying this as well...... STAY AWAY FROM THIS COMPANY.

    1

    STAY AWAY! This company is out of their minds with prices! They charged me $320 to fix a toilet flapper! That is way overpriced! $35 for the flapper which cost $22. THEN $285 for labor ! That is way overpriced! The employee stayed in his truck for a good 45 minutes! I was also quoted $100 less than the original bill! Please DON’T use this company! Their prices are INFLATED through the roof and when you quote someone, BUT then charge them $100 more they were quoted that’s on you! The job that you were paid for should not cost more than $200!

    1

    BEWARE!! This is NOT a reputable plumbing company!! USA Plumbing came out to fix a small leak behind my upstairs bathtub. The tech was a young guy who couldn’t locate the leak. After cutting 3 large holes in my closet and ceiling, he told me the leak was from the roof and left. I called a roofer out and they found that the shower valve was leaking badly. USA came out a second time, brought no tools with him and asked to use my tools. The tech couldn’t get the cartridge out of the valve so he tried to drill it out! He ended up damaging the valve housing and said he would be back the following day to replace it. Now I have no water in my house because it had to be shut off until the repair is completed. The next morning I get an email and text saying my claim is closed, the tech reported no issues with the plumbing!! I have 3 huge holes in my drywall a broken shower valve and no water!! Do yourself a favor and do NOT use this company. Total hacks!!

    5

    Israel did a wonderful job fixing our kitchen sink. Highly recommend his services!

    1

    This company deserves zero stars.
    Do not patronize this company please look at the reviews and BBB reviews.

    The plumber rodded out the main line at my elderly dad's house and he is still experiencing the same issue smh.
    Ive read in other reviews that this company purposely does a half job so you can pay for another job, and their employees are not knowledgeable.

    The plumber also didn't clean up after himself. I had to clean up his mess.

    1

    Be careful with this man. He got upset and swearing at me in front of my son because I told him I didn't want to spend $5,000 dollars on a plumbing job. This man ruined the front of his black truck because he ran over my Com Ed pole and I lost power to my home. I ended up doing a police report on him because of the damage he caused. This guy should not work around people.

    1

    DO NOT HIRE THESE PEOPLE! They are always late! They are overpriced and they up charge on top of that! They send people who barely speak English and you have to work for a callback! PLEASE AVOID!

    The only thing they did right was replace the wax ring on our toilet but they didn’t solve our drainage problem. The 1st job cost $600 for rodding the toilet drain and changing the wax ring. This was a job they were hours late too and the technician only spoke Spainish despite customer service speaking English.

    When we discovered flooding was still occurring, we called them back and they said they would check with us the next day. Nothing was heard from them until we called them to ask what their plan was going to be. They sent out someone else and he does the same thing the 1st guy did for free, but can do anything else because he’s not the specialist. He’s gives an estimate of $200 for someone to check out our mainline the next day. The next day the guy shows up late of course and then says the check will be a hundred dollars more, plus the additional cost of removing the toilet again. Then he tells us he already knows what the issue is and try to negotiate a new price. We complain that their service was not meeting our expectations and then technician tries to make a deal with us that if he can do the job right we pay him double the price. That attempt at gambling was the last straw and we asked him to leave despite his arguments!