Reviews of local pros in Oak Forest, Illinois

4.7 based on 393 reviews Back to the listing
    5

    Very professional, walked me thru everything that was being done, explained to me the best preventive methods to help with any possible future issues. I appreciate the advice & quick service. I will definitely recommend & look forward to sending clients your way.

    5

    Dwayne is the only person I'm calling from now on, updated me every step of the way from the initial call til the service was done and kept the entire process honest. Thanks again Dwayne and son.

    5

    Even though it wasn’t done from the first time, Dwayne came back next day and fixed the root cause of the leaking toilet at no charge, so kudos for great work and fast turnaround

    5

    My sewer backed up. Dwayne was here within an hour and had my server flowing an hour after that. Great service, very professional, and I will definitely be calling again.

    5

    I used a lot of companies in the past and I have to say the gentleman that fixed the drain for the sink and shower at my moms house was the best honest on time price was great did not try to take advantage like a lot of plumbers do. Quality and workmanship was excellent

    5

    He was very precise, he made sure I understood everything he was doing before he did it, pricing is very reasonable, which he also made sure I understood the pricing before he did the work as well. I appreciate the time and effort he put into fixing my water disaster lol I definitely recommend him the best yet......

    5

    I woke up to water in my basement and panicked! I called Drain Flow and reached Dwayne, he was here within an hour and quickly had the water draining out of my basement! He explained exactly what caused the problem, in a very kind and professional manner. I’ll definitely be calling Drain Flow back when I need a plumber!

    5

    Dwayne was very patient and professional.My husband and I didn't have a clue what was going on with our pipes. Dwayne saved us money by telling us to unplug our sump pump. We made an appointment for him to come out and fix the problem

    5

    Friendly, honest, quick work and went out of his way to fit my residence into his packed schedule. Very reliable and easy to deal with. Definitely recommending/ and using this company again in future plumbing issues. Thank you!!!

    5

    I believe I found my new plumber was really professional when I called him he responded right away. He explained what was the issue gave me a fair price. Definitely would recommend to anyone who has plumbing issues.

    5

    Dwane was very professional and unclogged my drain in a timely manner. He also cleaned up after he was done and left my bath tub spotless.the The cost of his service was less expensive than other companys I previously looked up. I would refer this company to my family and friends.

    5

    A couple of weeks ago my guest toilet literally exploded. It was both horrible and disgusting. Not only did it explode the water continued to overfill and we were unable to control it. We turned off the toilet and sink water valve but the water kept pouring out. I contacted a plumber I found on google that lived nearby that could come out right away before my house flooded. Needless to say the plumber came out, couldn't figure out why the water repeatedly filled up in the toilet and told us to get a wet vac to drain it out then basically left us hanging. We did the wet vac thing for hours!! We were exhausted and could not stop the water for continuing fill up in the toilet. My house was literally going to flood.

    Out of sheer exhaustion I went to google again to find an emergency plumber and connected with Duane, I believe he is the owner. He was so patience and nice over the phone and was able to quickly assess the situation and informed me that I need to turn off the main water valve. I am a single woman so really needed him to walk me through this which he did. He stayed on the phone with me, we video chatted until I was able to locate the main water valve with his instructions then he told me how to turn it off. Just like that the horror that lasted for 7 hours was fixed in a 25 minute phone call.

    Duane was an absolute life saver and he was so concerned and patience. It's not often that a plumber or any stranger will take their time to help you with an emergency situation especially at 10:30 p.m.! Thanks Duane, you are the best! I have a go to plumber now that I can trust!

    5

    Dwayne was on time, polite, knowledgeable and very fair. I would absolutely recommend his company!

    5

    Extremely efficient, professional and have awesome equipment. Even ran the drain camera to see what the issue was at no additional cost, answered all my questions with proficiency and explained it all in detail to me. Very trust worthy guys. Reasonably priced and got it done on short notice, will definitely be recommending these guys to anyone I know who need hydro jetting done. Super happy with the work and professionalism. Killer equipment.

    5

    Look no further, just call Drain Flow. I highly recommend them. Had an issue with a pipe to a utility sink, Dwayne came out the next day to repair it. He was very professional, informative and prompt. Rates were reasonable. Best of all upon entering my home, he stated he smelled gas, located where it was coming from and fixed this as well. I'm so appreciative as that could've been a deadly situation.

    5

    This was our second time using Drain and Flow and once again we couldn't be happier with the whole process. We called them at 4am this morning with a flooded basement and not only did they answer but they fit us into their booked schedule for the day and got our problem taken care of ASAP. The quality of work and professionalism is always top notch and a great value for what you pay for. They are extremely knowledgeable and helpful and we would recommend their service to anyone with any plumbing and sewer needs.
    Thanks again guys!

    5

    Dwayne is the owner, he did not send a salesman and he works on the job. He explained everything and encouraged me to watch the job in order to see what he uncovered which was a huge root problem in the pipes. His diagnosis was accurate and I am convinced the work needed to be done. Also, he never tried to make the job bigger than what it was. Highly recommend him for many reasons.

    5

    Dwayne is extremely professional, incredibly knowledgable and he did a job that others could not do. He went into the ceiling, found the leak (waterfall) which was not easy to do, and was able to repair the old pipes with the least amount of cost and disruption. He has a good heart and he's a great plumber. And his prices are fair.

    5

    Dwayne was responsive in his communication. Him and his son were timely and very friendly. They came came in, identified the problem and fixed it quickly. He also let me know the root of problem and gave me an ETA on when this would be a bigger issues down the road. Would definitely recommend and will be using for all future plumbing needs.

    5

    Reasonable prices, completed the job as promised, was timely, shared all of the steps in the process. Highly recommended!

    5

    I had a wonderful experience today with Dwayne from Drain Flow. He came out to clean my main sewer. I was extremely satisfied with his work and his concern that he was going to do everything to put me at ease. I’m a senior and l appreciated him explaining what the problem was and his suggestions. He was honest and reasonable. I will highly recommend Drain Flow to my friends and family. Thank you Dwayne.