HVAC reviews in Oak Lawn, Illinois
-
I was left feeling extremely dissatisfied with my experience. The technician arrived within the specified timeframe, but once they were on site, there was no communication or resolution to the issue at hand. The supervisor also failed to follow up and resolve the problem.
To make matters worse, I was charged for a service that never took place. They even had the audacity to show up four hours late, which is unacceptable. It's only after a seven-day waiting period that you'll get your money back, but they don't bother sending you any confirmation of cancellation or refund policy until two days have passed.
The customer service team is completely unhelpful and only responds through automated messages. There's no opportunity to speak with a manager, making it impossible to resolve any issues in a timely manner. Overall, I would not recommend this company to anyone who values having a scheduled service time and being treated fairly. -
We've had Alex from Crown Heating & Air Conditioning for our annual system unit check-up, and I'm pleased to say this company is a great choice. The technician (Jeff) who visited was an excellent guy - friendly, knowledgeable, and helpful. He answered all our questions and even offered some useful advice on maintenance dos and don'ts. Overall, a very positive experience.
-
The technician arrived promptly, and their vehicle was tidy and well-maintained. The professional demeanor was evident from the start. Their expertise was impressive, giving me confidence that I'm in capable hands. Another job satisfactorily completed by Crown Heating & Air Conditioning.
-
I recently had a service visit from Crown Heating & Air Conditioning and was thoroughly impressed. The technician who came to my home was top-notch - clearly explained the issues and demonstrated exceptional professionalism. I've used this company twice now, and both times the staff were outstanding. It's clear they're doing something right when it comes to retaining skilled employees. Thanks for a great experience.
-
We had a great experience with Crown Heating & Air Conditioning. The response time was fast and the repair was done quickly. Bryan, the technician, was friendly and explained what went wrong and how to keep it from happening again. He showed us how to maintain our unit properly. We're happy with their service and will use them in the future.
-
They delivered as promised. The Crown Heating & Air Conditioning team handled the Daikin split AC installation flawlessly, and the unit's silence is impressive. The original setup required a significant distance from the room due to its design, but that didn't detract from the quality of work. Santos was courteous and cooperative throughout. I'm glad I chose this company for my heating needs – they exceeded expectations.
-
We hired Crown Heating & Air Conditioning to install our AC unit based on good online reviews. Their technicians are highly skilled, showing up on time as promised. The service was fair priced too. We had a great experience dealing with the company - they handled everything efficiently and professionally, making us consider recommending them without hesitation.
-
The AC finally died, so I called an indoor air quality assessment service. The guy showed up and was polite, made sure all was well before leaving. Now my place feels way more livable.
-
The issue was resolved promptly and efficiently by Santos, who quickly identified the problem within a short timeframe. His expertise and professionalism are truly impressive. The fact that we had a home warranty made the whole process even more convenient as it only required a single service call.
-
A sudden breakdown on a cold morning caught me off guard, but thankfully the emergency call-out was quick. The technician diagnosed the problem rapidly and worked efficiently, restoring warmth in under an hour with their expertise and pleasant attitude. Would definitely use again for HVAC services.
-
They arrived promptly, showed excellent professionalism and respect for my property. Their quote was significantly lower than the others I'd contacted previously. The service itself was top-notch and they left everything tidy afterwards. Overall, very pleased and would highly recommend them to anyone in need of their services.
-
Fast response time allowed them to fix our furnace on the same day, getting it done quickly and efficiently - thanks for a great service!
-
He showed up on schedule and completed the job within the estimated timeframe. Appreciated the professionalism and courtesy provided by your team.
-
Excellent work. Highly suggest this company.
-
Great experience with this company. Exceptional customer service from start to finish. Would definitely use again and would highly recommend.
-
Great job by ABC HVAC Service - they showed up right on time, sent a knowledgeable guy who fixed my issue fast. He knew what he was doing, and the prices were fair. The whole experience felt honest and helpful. I'd definitely use them again.
-
Called at short notice and had the work done on the same day. He did an excellent job and offered competitive pricing.
-
Great experience with ABC HVAC Service - they showed up promptly, acted professionally and got the job done right. The technician took the time to explain what needed to be done and did it quickly and neatly. Very pleased and would certainly call again.
-
Quick service from reliable experts - thanks for a job well done.
-
Quick service for fixing my aircon is greatly appreciated.
-
Accidental visit to fix stove arrived on schedule and did the job well.