HVAC reviews in Oak Lawn, Illinois
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They showed up promptly on a Sunday when my heat stopped working outside, getting it fixed within an hour and a half. The technician, Jerry, was extremely helpful and explained what went wrong with the system. He even sent me photos of his work for reference. The level of service was impressive, especially considering the short notice. I'm very satisfied with how everything turned out.
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We had a furnace failure on one of the coldest days of the year, and our usual HVAC provider didn't even bother to respond to our calls and texts. Despite multiple attempts to get in touch with them, we were left high and dry.
However, Kings Heating and Cooling responded promptly, dispatching a technician within 20 minutes of my initial call. Cole was courteous and upfront with us, setting up a sales rep who arrived the same night. Jordan, the sales guy, was warm and funny, taking a liking to our dog Ozzie. We received space heaters and had a new furnace installed within two days.
The technicians were professional and respectful throughout the process. Our old HVAC company is no longer on our radar after this experience. I want to extend my thanks to TJ, who went above and beyond - you truly are awesome. -
The technician was extremely knowledgeable and courteous, taking the time to explain the issue and its causes. They answered every question thoroughly and provided a secure learning environment. The work was completed efficiently, showing a great balance between professionalism and punctuality.
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We had a pipe leak in our eaves last night, calling multiple companies for assistance. King showed up first, albeit not immediately, beating another company that claimed to arrive before them. The technician arrived promptly and efficiently fixed the issue within under an hour. He also suggested a restoration company to assess the water damage, which was impressive. The whole experience felt quick and competent, despite some initial uncertainty about response times.
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Jerry is top-notch tech. He clearly explains what he's doing, making it easy to understand. No high-pressure sales - just advice based on his expertise. I've had him fix my furnace twice now, and he always gets it right both times. Knowledgeable, reliable, and a pleasure to deal with. King Heating deserves an A+ for their techs, especially Jerry.
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The technician who fixed the issue was impressive. He arrived promptly, showed respect by covering his shoes indoors, and quickly got to work. The job was done efficiently, and I'm satisfied with the outcome - the grinding noise is gone.
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I had a sink leak on Thanksgiving day, which I promptly called Chicagoland heating and plumbing about. However, due to the holiday and recent snowstorm, they couldn't come out until the next Monday. When the plumber arrived, he spent only a few seconds inspecting under the sink before telling me that my entire sink needed to be replaced for $1500. I reluctantly paid the $99 service fee and sent him on his way. Later, I got a quote from Thumbtack for $300, which made more sense since the leak wasn't affecting the drainage system at all. It's really disappointing to see this company taking advantage of people when finances are already tight. Given the circumstances, it's clear they're not looking out for customers' best interests. Avoid this company altogether.
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This company provided decent service despite initially setting a negative tone. When my furnace failed in freezing temperatures, I tried some simple fixes before calling them. The $99 diagnosis was a fair price considering the complexity of the issue and what I'd seen elsewhere. The technician who visited was pleasant, understanding, and genuinely seemed to want to find a solution that fit my needs. There were no hidden fees or high-pressure tactics. Additionally, he offered some useful advice while waiting for the fix. Overall, I'd be willing to recommend this service to others. The pricing felt reasonable considering the extent of work involved.
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I had a disappointing experience with my furnace short cycling and called Chicagoland, which I'd previously had good experiences with. When they told me they'd merged with King, I wasn't familiar with the new partnership, so I was somewhat skeptical. A technician came out to diagnose the issue, and while it took them surprisingly quickly to arrive, things quickly went downhill.
The technician explained that based on the manufacturing date, it was probably time to replace the furnace, which seemed odd since we'd had minimal issues with this unit before. However, they did notice some red flags. The technician then spent around 15-30 minutes examining the unit and couldn't get any heat. He offered to patch us over to a sales guy who came down the street for a quote.
The salesman was friendly and had a good personality, but what struck me as off was how aggressively he pushed for a new furnace, citing an extremely high price of $8,700. This didn't seem right, especially since the technician's initial assessment seemed overly cautious. I called my brother's HVAC guy for a second opinion, who came over and performed a full diagnostic.
Their findings revealed that the issue was with the drainage pipe, not the furnace itself. The recommended solution was a $5 drain cover to prevent future problems with weather-related issues. It was astonishing to me that we'd been told we needed a whole new furnace for nearly nine grand when it could've been fixed for such a small amount.
What really sealed my dissatisfaction with Chicagoland-King was the lack of transparency and the pushy sales tactics. Thankfully, things worked out in the end, and I found a reliable HVAC technician to work with moving forward – one who actually knew what they were doing and wasn't trying to upsell me. Needless to say, I won't be returning to King anytime soon. -
Jerry was very efficient and thorough, explaining every step he took. He documented his work and provided photos, showing what needed attention in the future. Jerry worked within our association's financial constraints, using available coupons. His approach was respectful and not pushy. What impressed me most was that he even took the time to clean the boiler room floor before leaving - a thoughtful touch that showed he cared about our space.
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The company's provided address seems suspiciously unrelated to their services - a nail salon instead of what I expected. Showing up in person to voice my concerns only led to confusion, as the location is actually occupied by nail technicians, not the business itself.
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They took advantage of an elderly woman. The driver was dismissive and unprofessional, making the situation worse. Despite initial pricing, they attempted to increase costs further. After cancellation, they continued to try and visit her, demonstrating a complete disregard for her wishes. This company is utterly unacceptable.
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I had to switch from heating to cooling in the house, so I looked for a new provider. I chose Jeff because he came across as reliable and transparent, which was reassuring. The price was spot on and my questions were answered. Overall, I felt good about the deal and appreciated Jeff's straightforward approach.
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Mike delivered exceptional service and exceeded my expectations. If I ever need similar work done, he'll be the first person I contact. Choosing a local provider over a big company is worth it – Mike provides high-quality results at a personal level.
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Crown Heating & Air Conditioning gets my business - they offer fair prices, attentive techs who help choose the right system for your home, making me a loyal customer."
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Mike and his team installed my new boiler flawlessly. The job is impeccable - tidy and remarkably well done. Before hiring them, I got quotes from three other companies. What sets Mike apart isn't just the price, but the quality of his work. He does an excellent job.
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I had a non-working heating system and was anxious about the cost of repair. Fortunately, their prompt response reassured me - they'd send someone over ASAP. I appreciated knowing a fair price would be charged upfront, which made the whole experience less stressful.
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Jeff came across as very professional during the routine natural gas steam boiler service. He provided options for increased convenience without being pushy, offering a price in a transparent manner. The company's member maintenance program was explained with clear knowledge, and double-checking my information helped identify an error that could have become a problem earlier on.
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I ditched my old HVAC provider after they quoted an exorbitant repair price and scheduled a visit that was woefully inconvenient. Researching alternatives led me to Crown Heating & Air Conditioning, which thankfully proved to be a game-changer. Denis delivered outstanding customer service on short notice, at a price that wasn't unreasonable. I'm thrilled with the experience and will now rely on them for all my HVAC needs - no hesitation in recommending this company!
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Very pleased with their service, highly recommend Crown Heating & Air Conditioning.
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From start to finish, their professionalism shone through - from initial contact to the service itself. The tech was top-notch: friendly, informed, and clearly skilled. Their work speaks for itself; no hesitation in recommending them for any HVAC requirements.