HVAC reviews in Oak Park, Illinois
-
I'm thoroughly satisfied with Duncan Heating & Air Conditioning Co.'s services. The installation process was hassle-free, and I appreciated the professionalism of the staff, particularly the electrician. They displayed expertise, attention to detail, and a considerate approach. I've had a positive experience from start to finish and would definitely recommend them.
-
I chose Duncan Heating & Air Conditioning for a full HVAC replacement and was pleased with their commitment to quality work and customer education. They thoroughly explain each step of the process, answering all my questions without hesitation. Their professionalism, integrity, and promptness make them a trustworthy choice. I'm grateful for their service - they truly deliver on their promises!
-
A technician from Duncan Heating & Air Conditioning showed up and checked out my AC unit. The guy was super friendly and on top of his game - he figured out what was wrong in no time. He had the replacement part with him, ready to go, which saved us some hassle. The whole job took less than an hour and he even tidied up the loose wires for us. If I need any more work done, they're definitely my first choice.
-
We've been loyal customers of this HVAC company for a while. Recently, they installed new equipment. The whole experience was excellent. All staff members we interacted with were courteous and tidy. Their attire and footwear standards are noteworthy. We're very satisfied and would highly recommend their services.
-
I've consistently had a great experience with this company. Their staff is prompt, courteous, and knowledgeable, taking the time to address my concerns. They deliver excellent customer service, making me feel valued and confident in their work.
-
We needed emergency assistance after discovering a water leak in our air conditioning unit on a Friday evening, so we called a local service company. The technician answered promptly and came to fix the issue, texting us his estimated arrival time. He was friendly, worked quickly, and quoted an affordable price for the job. We're pleased with their service and will choose them again if needed in the future.
-
Duncan Heating & Air Conditioning Co. installed a new heat pump at my place. They arrived right on schedule and conducted themselves with courtesy and expertise. The work was completed ahead of schedule, and the new unit is performing admirably - I'm thoroughly pleased with the result.
-
Lois from Duncan Heating & Air Conditioning did a great job fixing our backup AC unit. The technician arrived promptly, showed expertise, and was respectful. We appreciated the smooth service from start to finish, from initial contact to completion. The company presented itself professionally with reasonable prices.
-
This company is top-notch to deal with, hands down. They're incredibly competent and a breeze to work with. Their specialist, Dan, walked me through every step of the process before starting the job. The price was spot on for what I got. I'm definitely sticking with them for future furnace maintenance - no need to look elsewhere.
-
I was thoroughly pleased with my overall experience. The product is top-notch, and the communication throughout was superb. From the initial estimate to the installation, the team was professional and courteous. Their diagnosis was thorough, and the repair was completed quickly and correctly on the first try. Customer service and value were exceptional. I highly recommend Duncan Heating & Air Conditioning Co. and Dan for any heating or cooling needs; he's knowledgeable and reliable.
-
Our usual HVAC team missed their appointment for three days, showing up late on overtime too, despite installing this system just two years ago. We called Duncan's service, who arrived the same day to diagnose and replace a warranted faulty part. Technician Sam was friendly and had a good understanding of his work. Overall, it was a positive experience.
-
Jeff and his partner did a great job today - extremely professional and went the extra mile to answer my questions and discuss our needs. They walked me through all the services they offer, leaving brochures with pricing info that explained what each entails. The level of service was impressive, especially considering I was new to their company.
-
Ben and Jeff were incredibly responsive, arriving just a few hours after I reached out to Duncan Heating & Air Conditioning Co. Despite the small issue - a tiny leak in the AC system - they spent over four hours tracking it down and making repairs. They took the time to explain each step of the process and demonstrated exceptional work ethic and attention to detail. It's great to have my AC up and running again.
-
I had an excellent experience with this company from the initial call to scheduling the repair. Our technician arrived promptly and presented himself professionally. He was courteous, efficient, and took great care in addressing my specific needs. The job was completed quickly and the workmanship exceeded expectations. I'm extremely satisfied with the service provided by this company and would highly recommend them to others.
-
Duncan Heating & Air Conditioning Co. did an excellent job with our installation, exceeding our expectations. Their prompt communication and professionalism made the entire experience seamless. We wholeheartedly endorse their services for any HVAC concerns.
-
The technician arrived with excellent professionalism and provided clear guidance on optimizing our system's performance. They've installed units before, including ours about seven years ago, and today was the only time we needed assistance beyond routine maintenance and filter replacements. It's refreshing to find a company that delivers consistently high-quality service – they truly live up to their reputation.
-
I've relied on Duncan Heating & Air Conditioning for years for regular maintenance and major repairs alike. They consistently deliver transparent advice on what can be fixed and what requires immediate replacement. Every technician is exceptional; their professionalism and work ethic are outstanding. I wholeheartedly endorse Duncan Heating & Air Conditioning to anyone seeking reliable HVAC services.
-
Duncan Heating & Air Conditioning Co. is the best choice. They provided valuable advice on extending my AC unit's lifespan, rather than pushing a new purchase. This saved us a significant amount of money when funds are tight. I highly recommend them for their excellent customer service throughout the entire process.
-
My experience with Duncan Heating & Air Conditioning Co went well. From the first phone call to the actual service, everything ran smoothly. The problem with my AC unit was clearly explained and fixed promptly. The technician was knowledgeable and friendly. I'll be using them again for all my future HVAC needs.
-
The only company that could send someone out that day was Duncan Heating & Air Conditioning. Their owner turned up promptly, was courteous, knowledgeable, and skilled. He quickly diagnosed the issue and got it fixed. He also offered valuable guidance on how to keep my furnace and hot water tank in good condition. I'll definitely be calling them again for future maintenance.
-
I've had a consistently high level of professionalism from start to finish with this company, from initial estimates to office staff and installers. The technicians were courteous, punctual, tidy, and made the experience a delight. Although I had multiple quotes, Duncan Heating & Air Conditioning Co stood out due to their excellent reputation. Their team was efficient, reliable, and easy to work with during the installation process. Overall, I'm thoroughly satisfied and would recommend them without hesitation.