HVAC reviews in Oswego, Illinois

Company uses an AI system to book appointments which is totally misleading. You find out the next day after you have made arrangements to be there that you don’t really have an appointment. It was just information collection tool.

These guys are very thorough and professional. They explain everything and do a great job. Highly recommended.

Service technician appeared knowledgeable and explained what the problem was. Just wish they had the part in the work van instead of having to wait for another service call

Excellent service as always! Cleaned up and explained the service. Great work and thanks for everything Wayne!

Professional, knowledgeable, and thorough. They took their time, kept things clean, were honest and helpful. Would absolutely recommend

Great experience. The young men that came did a thorough inspection and were very courteous and provided great explanations and tips for keeping my home safe. 10 out of 10!

Naperville chimney was great to work with! They responded quickly to questions and answered thoroughly. They gave honest opinions and didn’t just try to sell you the most expensive options! They cleaned up nicely after their work and were a pleasure to work with!

Second time that I have used NCS and truthfully I could not be happier with their service and at a fair price too! I will use them for ALL of my fireplace needs without a second thought!! Thank you for an EXCEPTIONAL experience today!

Wonderful service.
Very thorough and informative from the start. The entire inspection was slow and methodical which gives me a lot of comfort knowing our fire place is up to safe standards.

I have relied on their services for 10 years and have no complaints. They come in, complete the cleaning, inspect the area, and provide honest feedback without trying to upsell or push unnecessary services. Since moving in, I have had a crack in the base of the fireplace, and they have continued to monitor it rather than pressure me to fix something that doesn't need fixing. I highly recommend them!

I just had my first experience with this company today and it has been years since I have dealt with a more professional company. Prompt, on time, easy to work with, wonderful communication, and could not be happier.

Fabulous as always! Arrived right on time, answered all of our questions and even went above and beyond to help troubleshoot a few things! We are loyal customers of Naperville Chimney Services - great company! :)

Courteous, communicative, reliable and professional. Recommended by a firefighter client of mine, I’ve enjoyed my experiences with this company and will continue to work with them. Tyler has been thorough each time he’s been assigned to service calls I’ve ordered. Highly recommend!

Timely, professional and informative. Highly suggest - You get what you pay for.
The team did two houses for me back to back. Advised, cleaned and setup both perfectly. Will use again!

I had an incredible working with my team at Naperville Chimney Services! The entire experience from top to bottom was fantastic. They were able to fix my gas burning fireplace, and provide excellent recommendations on upgrading my wood burning fireplace. I would HIGHLY recommend them for any Chimney services you may have!

Very professional and thorough. I felt like I got a complete inspection and cleaning. The employee was very professional and personable. I have used them before and will continue to do so.

I have used Naperville Chimney Sweeps for years. They are wonderful. They come at the time of the appointment. They are thorough and explain everything that they are doing. they go above and beyond by checking your fire alarms and your gas lines and to see if you have smoke detectors and carbon monoxide detectors. They take pictures of your fireplace and explain to you if you need any thing further done. I would definitely recommend this company. Most of them who work for the company used to be firefighters or still our firefighters

on time, neat, thorough, Wayne and Aiden taught me a few new things about fire safety and took the time to show me where my cutoffs were located, how to know if my fire extinguishers are working and the anatomy of various exhausts that my house has. I appreciated them! I’ve been a customer for years! I don’t call anyone else.

If you're looking for peace of mind and trustworthy service, call Naperville Chimney Sweeps. Very respectful of the space where they are working. They lay down protective drop cloths, and were very careful with the actual chimney brush and all of the extension rods. They showed me pictures taken by their drone, showing the condition of my chimney on the outside. The whole process took less than a half an hour. They also had a new key for my gas line valve. I thought I needed to call a plumber to have that valve replaced but they said, no, you just need a new key. They did say if the key doesn't work over time, I may eventually have to have the valve replaced by a plumber, but they saved me a lot of money today by selling me a $9 key!

Naperville Chimney Services did a great job inspecting my seldom-used 58 year-old chimney and giving me a complete report on maintenance required to put my fireplace back into operational service.

Both technicians were experienced, polite, and very professional. I recommend NCS for any homeowner requiring comparable chimney services.

Their team, headed by a former fire fighter, arrived exactly on time. They took great care to contain any mess from their clean-up including removing their shoes, which we did not request. Their cleaning was very thorough and their inspection was also very thorough. They left us wiht a complete list of follow-up repair work needing to be completed, some of which we may have them do in the spring.