Reviews of local pros in Plainfield, Illinois

I was skeptical about using true green
As our lawn service provider but I was sadly mistaken they do everything within their power to meet our demands or our quest for a beautiful lawn they go up and beyond to help us I would recommend true green to anyone, very professional super good people even when I call customer service very polite and very helpful I thanked them for their business and I thank them for helping my wife and I.

The guy that came out today to treat my lawn was great I wish I could have him every time

It was really easy and the guy came to do the first treatment really easy and cover all the parts if the damage grass from the normal season invaders and address them from the root cause and was a very precise with the instructions I ask.

I 1st called Trugreen and talked with Melissa, who was absolutely wonderful, very nice and very knowledgeable! Devyn was the lawn tech, he also was great! And very nice and knowledgeable also !So far I am very happy, hopefully my yard will be too.
Will update in the spring 🤞

EDIT: To reply of owner, no I will not waste any time beyond this to communicate with you on how you can be professional and be a better company. I'd pay more $ to deal with actual professionals before ever giving you a penny.

I called for pricing Spring of 2025. The quote was about $950 and we decided we weren't going to utilize them for their services. I received multiple phone calls and requested that they stop calling me.

They texted me yesterday. And proceeded to "lol" my text that expresses (again) that I don't want to be contacted by them again.
Michael is my husband so that's likely why they addressed me as "Michael."

The ignorance and complete lack of customer service is appalling. "Brian" should not be communicating with anyone as a representative of this company.

I really appreciate the work Orrey Molenda did! I’m a Trugreen Tech too and I just moved into the neighborhood and it was infested with weeds when I moved in. He did everything I asked him to do and the results were great!

I had a great experience with a truegreen employee by the name of Anderew S. Went above and beyond to make sure my previous serveses where done correctly. Other are completely lazy compared to this man. Hope yall get him one day. Other workers sent where trash compared to him. Great job man.

Mr ujek is one of the most customer service persons I have dealt with in long time
He was extremely polite proud of his service.
If there was a higher rating I would have selected it.

I would recommend the TruGreen to anybody that wants to treat their lawn and get good service , they have good customer service responds to your questions and concerns.

I am not a customer of TruGreen, but my neighbor across the street is. They treated our grass instead of our neighbors grass. And they did it the day right after it was treated by the company we do actually use. Now our grass is turning yellow after is was very green and healthy. We have called customer service a few times now and they are the most incompetent crew I’ve ever spoken too. They will not put a manager on the phone. I would NEVER recommend this company to anyone. It’s absolutely ridiculous.

Used services last year, it did nothing for my yard. I never renewed the service and someone shows up at my house the other day to do a treatment. Now they're trying to charge me $80 for a visit i never asked for. They try to say it's an auto renewal that's in my contract I signed yet i never signed a contract it was all handled over the phone. Now I see why people warn others to stay away from trugreen. Congratulations you got me for $82.

I have been dealing with TruGreen for years and never had a bad experience. They are very knowledgeable and answers all my questions. I will stay with TruGreen for years to come Joan Riggs et

TruGreen is a good price for the annual package , my lawn has improved so much with just 2 treatments. The techs have communicated well. I am impressed!

Phil is a great guy. He explained everything and gave me a lot of valuable information.

You were lucky to have him as an employee!

Let’s hope the weeds on the grass die, and most of the bare areas fill in without seating as Brian said would happen…

Customer Service and policy… so I
cancelled service last October before they ever did the winter prep. This March someone did a treatment. So I called to let them know I canceled the service. I was told that the accounts just renews the next year. That is the worst thing I’ve heard. So basically my time means nothing to them. Also no one said oh by the way you need to cancel every year. I explained it was something that I can’t afford. Then I get a phone call saying I owe money for a treatment that I didn’t approve or agree to!!! This is terrible business.

First lawn service today! Easy to track when service will start. Specialist was friendly, professional, knowledgeable and gave great explanations for service and specifics needs for my lawn. So far so good! Hopefully many years of great service for my lawn!!

Donald does and awesome job! He takes the time to discuss what he’s doing and why. He knocked on my door to let me know when he arrived, and took the time to come to the door and go over what he did, and go over my concerns with my yard! That’s what I call great customer service!

your representative Andrew did the most thorough job I have ever seen from any lawn care service. he was professional, extremely thorough in his application and polite. If you are doing additional training in these areas, it sure is working with him. Thank you, Trugreen and Andrew!

Show up on day of appointment. I wasn't home cause I work, but service tech guy rung doorbell and no answer did his job and left invoice on door, job well done. I won't know the actually results for my grass until warmer weather, so we shall see.

I've been using true green for my lawn for 3 yrs . I'm very happy with the service. My lawn has come a long way . Highly recommend.

Today Demetrius from TruGreen came to provide lawn care service. I happened to be sitting outside when he arrived. He was very friendly and told me the specifics of what he was doing today. He saw that me neighbor had crab grass so he make a special effort to spray along the border of our two houses so that the crab grass would not spread into my yard.

Today was the best service I received from TruGreen.