Reviews of local pros in Plainfield, Illinois

Adrian Alvarado did an awesome job on my lawn. He Aerated / Seeded my lawn this morning. TruGreen you have an outstanding employee. TruGreen is the best I recommend this company for anyone looking to beautify their lawn.
Mr.Julio Flores

I am writing to express my extreme dissatisfaction with the aeration and seeding service I received today, 09/25/2024, from TruGreen.

At 8:01 AM, I received a text message indicating that your technician had arrived at my property. However, I did not see any truck parked at my house. At around 8:20 AM, while having breakfast with my children, I heard the sound of machinery and saw the technician operating an aeration machine in my front yard. By 8:35 AM, my wife and children were waiting by the stop sign across from my house for the school bus, and I stepped outside to check on the technician’s progress. I walked from my backyard to the front yard only to find that the technician had already loaded the aeration machine onto his trailer and drove off, seemingly in a rush to avoid speaking with me.

My wife and neighbors, who were also waiting at the stop sign, witnessed this as well. Most importantly, your technician did not spread any grass seed on my lawn. I confirmed this with both my wife and neighbors, who said they only saw the technician aerating the lawn before leaving. I inspected my lawn thoroughly and did not find a single seed, especially in the three bare spots on my lawn—areas that your company was well aware of and that I specifically requested extra attention for when scheduling this service. There are no aeration holes or seeds in these areas at all, and I have photographic evidence to support this.

Additionally, the technician left clumps of soil from the aeration process scattered across the sidewalk, which I had to clean up myself. To add insult to injury, the technician falsely noted in the online service summary, “I knocked on your door to speak with you about your service. I’m sorry I missed you.” This is a blatant lie. He never approached my front door, as confirmed by my front door camera and the security cameras around my property. Just like your weed control technicians, they never knock on the door before starting service to discuss the day’s work. However, after completing the job, they usually leave a paper summary on the door handle and leave quickly, almost as if they are avoiding communication with the homeowner. Today’s technician went even further—he didn’t even leave a paper summary before rushing off.

I am completely baffled by the poor quality of service I received today. This feels like a clear case of negligence and dishonesty on the part of your technician, and I cannot continue doing business with a company that operates this way. I expect a full refund for this service, and I reserve the right to escalate this complaint if necessary.

I hired TruGreen for aeration and seeding to save me time and hassle, but your service has done nothing but cause me more frustration and waste my time. I await your prompt response and resolution to this matter.

They never called me back for service.

Called and set up appointment. I waited at home all day. They never showed up. Never called. Never left message. No text. Nothing. No follow up. Very disappointed. Call Butler's instead. They did a great job

Conway Tree Removal is great to work with! When I called I left a message and they called me back soon after. Their quote was much lower than the others I received so I gave them the work. They did an awesome job and I was so pleased in how they were kind and easy to work with. I will defiantly work with them again and recommend them highly!

Mike came to look at the work that needed be done and provided the estimate the same day. The crew that arrived to do the work were here on time and worked efficiently to complete the job. They did the required work and cleanup was done very well. My only recommendation during the current pandemic is that the crew chief wear a mask when talking to the homeowners. This was the second time we have used Conway Tree Removal and would recommend them highly.

Great communication and very respectful team in Minooka, IL.

After a reall difficult situation in Batavia, IL, the police department recommended 360 Hazardous Cleanup for crime scene cleanup, and I can’t thank them enough. Their compassion and attention to detail were unmatched.

I manage properties across Ottawa, IL, Peru, IL, and LaSalle, IL, and recently needed hazardous waste cleanup and removal. After dealing with unreliable vendors in the past, I can confidently say 360 Hazardous Cleanup is the most professional and dependable company I’ve worked with.

Very thankful in Morris, IL.

After dealing with an unlicensed competitor in Plainfield, IL, we contacted 360 Hazardous Cleanup, and the difference was clear immediately. They handled everything the right way.

We had a hazardous waste removal situation in Romeoville, IL, and the team handled everything quickly and safely. Their attention to detail was outstanding.

As a property manager in Bolingbrook, IL, I’ve used other companies that were clearly not licensed or experienced. 360 Hazardous Cleanup is the only company I trust moving forward.

After an unattended death in Joliet, IL, we didn’t know where to turn. 360 Hazardous Cleanup stepped in and took care of everything. Their compassion meant everything to our family.

We had a biohazard cleanup situation in Naperville, IL, and the team was incredible. They worked directly with our insurance carrier and handled everything from start to finish.

Highly recommend over other companies.

Overall I was pleased with the service I received. However after consulting other companies the charges were considerably high

We needed to use 360 to help remove some hazardous materials and they did a great job of removing everything and keeping our team informed.

I would highly recommend 360. They responded very fast,,very nice and understanding on the phone. There Tech was there on time and fast, The clean up turned out very well.

360 did an excellent job cleaning our home after a potentially hazardous situation. Their prompt and thorough service gave us peace of mind, knowing that our family, especially our grandchildren, would be safe when visiting. Before the cleaning process began, operations manager Candy walked through our home, listened to our concerns, and provided a detailed description of the entire cleaning procedure. Candy and the team at 360 understood the urgency of the situation and were able to start and complete the cleaning the very next day. We are extremely satisfied with the professionalism of the 360 employees.

Reached out to Andrew’s company for a biohazard cleanup after an unfortunate event at my dad’s house. I called them at 10pm. Andrew was very thorough with explaining all of the details of what his company does and how everything works. He had a representative (Candy) at the house the very next day and in the timeframe I needed. Candy was so nice, understanding, and empathetic about my situation. I could tell she genuinely cared. I felt very comfortable with this company. From the products they use, to the detailed explanation of the steps from beginning to end, and how everything is cleaned/disinfected - I was impressed. I would definitely recommend them AND use their services if ever in need again.