Reviews of local pros in Plainfield, Illinois

Great experience from start to finish. Called yesterday after receiving a recommendation from a friend. Responded immediately and set up appointment for the next day - today. Excellent communication providing 2- hour time window and follow-up texts detailing arrival. Excellent work and clean-up. Very happy with the results. Fair pricing, too.

Todd and his team do not let me down! I use him for our house projects and also refer them out to my clients and network. I appreciate their communication when they are on their way, the upfront estimate, and completion in a reasonable amount of time. Really nice experience with them!

Would definitely recommend Tritan Plumbing. After the village sent a notice that they had seen roots in our sewer service line during their yearly maintenance, we contacted Tritan to inspect, via camera, and jet the sewer pipe. Upon inspection, they noticed several critical issues in our line, and that the best course of action would be replacement of the old clay sewer pipe. Their office was great at working with our insurance, and Noe, Max, and Mickey were fantastic in dealing with any setbacks during the actual project (including the previously unknown foundation from a long gone structure on our property). I'm hoping that, for the time being, my plumbing woes are over, but if I do need a plumber in the future, I will definitely be contacting Tritan.

I called Tritan to replace my primary and backup sump pump as well as replacing the outside RPZ valve. The technician, Jonathon who showed up and was extremely professional. He listed to my concerns and provided recommendations that were in-line with what I was looking for. He did a great job of explaining pros and cons of each option. He was straightforward and honest about what would provide the best value for the money. The work he did was phenomenal. The sump installation was top-notch and he took extra time to clean up the area. The outsize RPZ work was equally phenomenal. He installed a much better quality valve and the configuration is much more visibly clean that what was originally installed. They sent before and after pictures along with the invoice which was great. I would use these guys again, hands-down. Courteous, professional and honest - best plumber I've ever worked with.

I called Triton to have some plumbing work done with my bathtub. After getting multiple quotes, Triton proved to be the most cost effective.

Phil was the gentleman performing the work. With over 10+ years of experience I was confident I was in good hands. He finished the job ahead of schedule without sacrificing the quality of work. He was super friendly, professional and I would recommend him and Triton plumbing to anyone looking for plumbing work.

Since there are few more plumbing jobs I need to get done, I will be contacting Triton Plumbing to do the job. Many thanks from a happy customer!

Definitely recommend Tritan. Started with Lesli's great customer service when I called to schedule the appointment, then Ben came and helped me with my sum pump issue that I called about and also went out of his way to inspect other areas for me to give me a full picture of the condition of the plumbing in and around the house. He pointed things out to me that I never would have thought about and put me on a path to avoid thousands of dollars of repair cost down the road.

Johnathan W. came out to repair our fridge water line and was courteous, professional, personable and informative. I was given a fair set of options and the benefits and risks with each one. He was respectful of my home, made sure I knew what his work would entail and how I would interact with it later, and made himself aware of the other plumbing situations in my home to make reasonable recommendations and suggestions. His work was prompt and clean and I look forward to having him out again for future projects.

Fixed cartridge on jacuzzi tub. Had one plumber come out, look at it and said they couldn't do it. Didn't even get a call back from several more. Titan returned the call same day, had someone out a couple days later. Chris fixed with no problem and was very friendly and efficient. Would definitely recommend and use their service again.

I was referred to Tritan Plumbing for being an affordable; however, after completing a pretty standard job, I was billed $1000 (not including parts), for a job that could not have taken more than 2 hours. It was outrageously priced for the work. My former plumber (fully licensed), who is now retired with health problems, said max charge would have been $350 for the work. Regardless, I will NEVER use this company again, because the amount of money I was charged was ridiculous!!! Buyer beware!!!

Fantastic, professional and VERY reasonably priced plumbing company with excellent customer service! Mickey responded to our plumbing emergency immediately and basically worked overnight to resolve our issues as quickly as possible. It was so nice to deal with a family owned company and were blown away by how he made us feel like we were family.

Ben & Mickey did an exceptional job fixing a septic system that had been neglected for many years. They worked with us and made sure we had service when we needed it. Now we have one less thing to worry about.

We will definitely call Tritan again with any future plumbing issues.

[Update]
We’ve had a fun time keeping up with the issues that come with an old house. We’ve had more plumbing problems and Tritan has done a great job working with us and helping to restore the house to where it should be. Kudos to Jonathan who stayed until we solved the problems. He also fixed a couple things we didn’t even know about. We definitely recommend Tritan!

Sump pump stopped working and water was quickly coming into the basement. Called Tritan and they were very helpful and quickly made arrangements to send a plumber. Mike was very knowledgeable, professional and friendly. New pump was quickly installed. Tritan's fast response and service is greatly appreciated as it helped to control the problem before it could have quickly become a much more serious one. Highly recommend Tritan to our family and friends.

I needed a gas line repair as well as some new piping for water lines to water heater and the quote was very high. After talking to them Mickey was able to get quote down to manageable price. They were busy and were able get to me in timely fashion. The plumbers that came out were absolutely amazing! They know there stuff. I highly recommended Hollywood and Corey. They went above and beyond to get my problems fixed. I would recommend to anyone for any plumbing needs.

Jonathan and Noe came in and repaired our cracked toilet and installed a new water heater super quick. They were both great guys! Fast, professional and cleaned up the work area. Upfront pricing and attention to detail. Highly recommended!

I called Tritan Plumbing Thursday evening when i discovered evidence of water leakage on my ceiling below one of the bathrooms and they were able to get me in the very next day. Chris was awesome. He quickly assessed the situation, explained everything and was in and out in no time. He was extremely professional and a pleasure to work with. He arranged for another company to come out and make sure there were no issuees from the water damage and to repairr the drywall. I received a call maybe 15 minutes after he left to set that up. I will definitely use their services again if any issues occur and would highly recommend Tritan Plumbing to everyine. Thank so much Chris.

The guys who came out to do the work were great from start to finish. They explained everything to us as they were doing it never kept us guessing. Was up front with problem n pricing. I felt at easy when they were here n now consider them to be friends n will highly recommend them to my clients as I am in the cleaning business myself for over 42 years n have many customers. Chris n Antonio n Mickey are great at what they do! I Give them a 10 n not to to forget there main person who kept me in the loop Renee was very pleasant n polite each time we spoke she has great customer service n should be considered a keeper ! She does her job well. Please keep up the great work you guys you deserve a raise or a nice luncheon from the company. Thank You All Again Janet L Hale & Cassie Robin

Fantastic job! We called Tritan because our drainage ditch was clogged. They were able to get us on the schedule quickly and when they arrived they were able to diagnose the issue and fix it the same day. Incredible service. Both Jon & Pete did a great job and were extremely professional. THANK YOU!

Tritan is exceptionally professional. We have now required their services on multiple occasions, and they have done excellent work each time. With our last service, there was some confusion on our part, and the owner Mickey worked with us and was patient with us, which we greatly appreciated. The technicians are knowledgable, responsive, and considerate. I strongly recommend Tritan to everyone in my neighborhood.

Joey and Jonathon were very professional and easy to work with. They explained how they were going to clean the drain tile and then did their work and got it cleaned out. When they were finished they showed me the results inside the pipe with the camera. Would definitely recommend them for cleaning out your pipes. They did an excellent job.

Replaced my water heater and would not provide an invoice with a break down of the parts and labor. For the price I paid I’d expect a company to show me exactly what I am paying for…do not recommend this company use someone else.

Do not use this company! They charged my credit card twice for $750 almost two years after I used them, then blamed it on a system error. Check your credit cards if you’ve done business with them.

We had a major clog just off the stack, which Tritan hydro blasted. The team that came were very courteous and competent, and did a superb job. Would recommend Tritan Plumbing for any plumbing need.

Update 5/27/2020
Jonathan was terrific when we had a repeat clog on the second floor. He worked very diligently to diagnose the problem, and we are very satisfied with Tritan Plumbing. I fully reccomend them for any plumbing need.