Reviews of local pros in Prospect Heights, Illinois

Technician was working hard and long until he found the reason of problem with my fridge . As the result he advised me to buy the new one because one of four sensors required too complicated installment and work for that would cost more then to by the new one. I am very much grateful to this technician.
Sincerely yours,
Faina Zaslavskaya.

The works are great. Take the time to explain and through test and make sure all are in working order. Very punctual on the timing.
Recommend to anyone who need HVAC services.

Honest, reasonable charges. Super technician Val was friendly, helpful, on time and did the job very efficiently. WE know who we will call from now on for our HVAC needs.

Astera did an outstanding job with my furnace installation! The whole process was super easy from start to finish.
They had next-day availability, which was a huge plus, and the booking was simple and quick.
The team was professional, efficient, and went above and beyond to make sure everything was perfect.
I’d highly recommend Astera to anyone looking for reliable and high-quality service!

Constantin was very thorough trying to diagnose water leakage issue with dishwasher. He suspected door gasket was the issue, and I think he may be right.
He ruled out all the more serious possibilities related to the dishwasher itself. We do have some sort of water leakage issue, which may be the gasket or a more serious plumbing issue. We agreed a "watch and document" approach was the way to go. He worked for over an hour, and charge was only $65.

I love this company! They fixed my washing machine leak for a very fair price. The serviceman was very friendly and polite, and he left his work area clean. I'm so grateful to have found a company I can trust to handle my appliance repairs.

Pros: scheduling was easy, technician was knowledgeble and curtious.
Cons: even though I provided the error code, technician did not have a replacement part with him. Required second appointment ro repair.

Setting up the appointment was easy and efficient. The service man was timely and notified me the time of his arrival.
He performed the maintenance quickly and efficiently. He notified me of a problem with the furnace and fixed it on the spot. He also cautioned me about the condition of the Water Heater.

During my annual furnace cleaning, the tech detected a smalll gas leak in the water heater valve. So grateful for his expertise and experience. He repaired the valve and a disaster was averted Can’t say enough good things about this company!

Have been trying to get my over the range microwave oven replaced for a very long time. Astera responded right away with a detailed quote. So pleased with the service that Vlad provided today. Arrived on time, very professional and he did an excellent job! Cost was very reasonable.So happy to finally have a working microwave again!
Really appreciate Astera they are a great company!

Excellent customer service. Serviceman was well educated in appliance problems and how to fix. Very friendly, Punctual and text to let me know location and that he was on his way

George was an outstanding technician and immediately diagnosed the problem with my refrigerator. The office team was also very helpful with scheduling and some work arounds that needed to be resolved. I would recommend Astera.

Eugene was great with communication and was very efficient. Am a repeat customer. Also signed up with their maintenance plan as it is reasonably priced. Will continue to utilize their services

George was excellent! He quickly diagnosed the problem with my fridge and fixed it the same day. Very professional, knowledgeable, and polite. Everything is working perfectly now — highly recommend his service!

Needed my office kegerator repaired. Technician came out the next day, on time, professional, diagnosed and fixed issue in short time. Highly recommend after wasting time with other companies.

I cannot say enough of how good, reliable and reasonable price Astera is. They have great response, customer service, experience, knew how to solve/fix the problem, very profesional, and timely.

George came in the window indicated, reviewed the issue, asked good questions, and explained everything afterward - even sharing tips on how to best use my appliances. I would recommend his services and will not hesitate to call him again

Great service. They were quick to reply to my inquiry, sent someone out next day, and the tech fixed it on the spot for a super reasonable price. Will use again

My 5 year old GE refrigerator section and freezer section were failing. Had different appliance repair firm repairman (after 2 visits) tell me to just deal with the noise, it was normal. That repairman found nothing wrong. Alex, from Astera spent 2.5 hours diagnosing the problem. By the time he looked at the refrigerator, the freezer was up to 18 degrees and the refrigerator section was beginning to warm up. He explained the issue and, after I asked, recommended a few additional replacement parts to extend the life of the appliance which I wanted to keep as I preferred it to the purchase of any new model.
Alex returned, installed the replacement parts and I feel the life of my side by side refrigerator has been significantly extended.
I was extremely pleased with Astera.

George F. Goes above and beyond to make sure everything is running well, he is beyond professional and is very knowledgeable and what he does. He got to us right away and was able to fix the problem right away. He is the best! Will definitely be recommending him !!! Five stars all the way⭐️⭐️⭐️⭐️⭐️

Val from Astera has serviced our furnaces several times and has been excellent each time. He was professional, clearly explained the situation and effectively fixed the issues in a very cost effective way. I highly recommend Astera for all residential HVAC needs.