Reviews of local pros in Roselle, Illinois

4.6 based on 592 reviews Back to the listing
    2

    They didn't have what I was looking for. I don't blame them, it was a pretty specialized item.

    5

    Amperage Electrical Supply Company great place to buy anything you need to electrical work they have it all counter men are knowledgeable and helpful try it you'll like it

    5

    My shop has used them for years, great service and knowledgeable.

    5

    Great place to get Generac generators. Always in stock and knowledgeable.

    1

    I agree with AR
    Front desk old man's are grumpy very rude.
    I don't get anything for free I pay for...never back again to this place.👎

    5

    If you're looking for a generator talk to generator Joe definitely will use them all the time now thanks Joe

    5

    Great service and the best prices for Electricians.

    5

    Very good place to do business

    1

    Horrible customer service. People are rude and unprofessional, like it's a punishment for them to work. What's the point to work in retail if you hate people...

    1

    I have been in the electrical contracting business for over 30 years. Tried them for first time today. Seems like they don't want the walk in counter business? idk?

    5

    The right product arrived very quickly and in perfect condition. Thanks Jim B. and crew!

    1

    Disappointing experience. The assistant at the counter treated me like they had better things to do at 7 AM. Will not return.

    5

    Very knowledgeable people, well stocked store, awesome customer service.

    1

    Steve Ross he’s an amazing guy, unfortunately I can’t say the same about the other 2 guys in the front desk, if you’re lucky they will say “hi” to you… taking my business to city electric ✌🏾

    1

    Not a professional place, they only care about paying them!! Disappointingly low customer service!!! Never, will l return! Better off shopping at Menards, Home Depot, or even Walmart!!!

    1

    They got good stock and not so bad prices, but the waiting time is terrible!
    I was picking up just one item and it takes them 1 hour. Their card payment system goes down and i was have to pay using cash.

    4

    Improved front service, although they seem to get something wrong with big orders every time

    5

    The staff here is great! My husband has ordered many times from here and never once had a bad experience! The front desk is lovely and friendly.

    5

    To whom it may concern.
    You have a customer service tech. at the Roselle location that I would like to give a shout-out. Tony is a kind and very easy man to work with.
    I am not a top-of-the-line electrician. Tony understands my lack of skills and makes it very easy for me to ask questions and get to the point of what I need.
    I wish he could permanently be in charge of our West Chicago District 33 account.

    Good job, Tony.

    1

    I wish there was a half star to give, because a full star is definitely too much credit. I can't say this enough, the people who greet you in the front of the office are the face of your company. When walking in and being greeted in a rude demeanor, and then giggled at is more then disrespectful. I was very much interested in multiple generators and looked forward to purchasing them for my own company that is family owned. To say the least, there was a boy/man named Jim. He was very rude and seemed to not take any of the questions I had into consideration. He was very rude to his team members, that worked in the warehouse. As a company you work together. As a sales man I figured he would be more knowledgeable but instead he was just irritable. Business owners small and big, stay away. Hopefully they can get their management team under control, I will be taking my business elsewhere!
    Don't go to Jim, by far the worst experience I have had. I can't imagine how he acts when customers are not around. Probably going to the BBB as well.

    1

    It’s a hit or miss with big orders, and i had instances of their phone sale people being rude.