HVAC reviews in Skokie, Illinois

Gartner Heating & Cooling is by far the best service provider we've used. They demonstrated professionalism, courtesy, efficiency, and punctuality. The entire experience was hassle-free and pleasant.

Gartner Heating and Cooling exceeded our expectations with their expertise, reliability, and fair pricing. We're extremely satisfied with the work done and appreciate Darren's professionalism. Highly recommend this company to anyone in need of heating and cooling services.

Gartner heating and air conditioning is top-notch. They show up on schedule, do a thorough job, and treat customers with respect. Their expertise puts my mind at ease.

Chris showed up on time and was extremely courteous and respectful throughout our interaction. He demonstrated a thorough understanding of the work required today and complimented my AC unit's upkeep. I appreciate the service he provided and Gartner's overall performance over the years. However, I found the recent increase in annual service cost to be somewhat unexpected. A welcome feature was the follow-up email with receipt and contract details, which is a new addition. Chris's professionalism was appreciated once again.

Love Gartner HVAC - honest, committed, and genuinely caring staff make them stand out. I highly recommend them for their professionalism and attention to detail.

We've had a reliable experience with this company since 2011 - their staff is always courteous, prices are fair, and the work is done by competent experts.

Dominick from Gartner is top-notch - knows his stuff, especially on boilers and radiant heating systems. He got the issue fixed upstairs and did a great job. We'll stick with him from now on.

Bryan B did a great job. He listened to what I suspected might be wrong with the issue code I saw and investigated it thoroughly. He explained the problem with my furnace and pointed out where it was, answering all my questions along the way. Friendly and professional, he even left the space tidy after his visit. The quick fix got me heat back up and running again.

Excellent service from this company. They caught a moisture issue around our attic furnace that others had overlooked, which posed a significant risk of leakage. The technician was courteous, explained everything in detail, did an exhaustive job, and resolved the issue flawlessly. Top-notch service – couldn't be better.

Brian from Gartner did a fantastic job. He's knowledgeable, friendly, and professional. Went way above what was expected - made sure the AC and other systems were spotless and functioning properly. Top-notch customer service - thanks for the great experience!

Gartner did a fantastic job with my home's HVAC system. They're trustworthy and skilled, it's clear they know their stuff. I'm extremely satisfied and won't be shopping around anymore.

The service was extremely well-run from initial contact to completion - prompt responses to my estimate request, thorough explanations of four different HVAC system options, helpful office staff with payment details and contact information, and a skilled crew that finished on schedule, answered all our questions, and maintained a high level of professionalism throughout.

Here's a rewritten version of the customer review:

We've had the pleasure of dealing with Darren Gartner twice now, both times resulting in excellent service. The first time was for a heating issue - we'd programmed our system to deliver maximum heat on startup, which caused a loud "windy" sound that would occasionally occur when the thermostat signaled a start. Darren arrived promptly after we called, diagnosed the problem, and found the root cause: our high-output feature was causing the noise. He resolved the issue quickly and efficiently, demonstrating his commitment to customer satisfaction.

More recently, our air conditioning unit was in need of repair due to the summer weather. Our initial experience with a home warranty provider had been a disaster - they sent a subpar contractor who ended up messing with both the A/C and heating systems. We realized we needed a professional and sought out Gartner HVAC instead. Darren and his team worked diligently to diagnose and repair the A/C, even going above and beyond by reprogramming the heat function to ensure seamless operation. While the total cost wasn't the lowest, we appreciated that they were able to secure some coverage through the Bryant warranty.

In both instances, Darren's professionalism, expertise, and customer-centric approach have impressed us. His rapid response times, thorough diagnoses, and willingness to work with our existing warranties are testaments to his high-quality service. We've learned a valuable lesson: when dealing with HVAC issues, it's best to call Gartner first and avoid the hassle of working with home warranty providers who often don't deliver on their promises.

I've had a great experience as a new customer with Gartner, who handled significant work at my place with impressive professionalism. Their attention to detail and speedy resolution of any issues won me over. Overall, I'm thoroughly pleased with the service provided.

Bryan did a great job servicing my HVAC system this winter. He took photos of my ductwork to give me an idea of what's going on, changed the air filter, and replaced the humidifier pad. The system works seamlessly now - thanks to Gartner's installation.

Highly recommended Gartner HVAC for installation work. Great experience with Chris, Allan and Cory - very professional, friendly and knowledgeable. Second time using them after a 25-year gap.

Gartner recently installed a heat pump, gas furnace, and humidifier for us. Darren's team delivered a top-notch experience from sales to installation and post-installation support. I'd describe it as "new tech with old-school service." The install crew were professional and efficient, but the delayed equipment delivery - caused by Carrier/Bryant's mistake - threw them off schedule. They adapted, however, and remained committed to good service despite the added workload on a hot day. In the office, Cheryl handled paperwork efficiently and kept us informed throughout the process. She took care of warranty registration and manufacturer rebates, which was appreciated. Now we're looking forward to seeing how our new equipment performs as winter approaches, especially since it replaced our old 1983 AC unit.

The customer had a positive experience with this company. Their technicians were professional and courteous. They arrived on time and kept the customer informed about their schedule and availability. The staff took the time to explain their findings and proposed fixes, which was appreciated by the customer. One tip for potential customers is to book appointments in April or March if you want a system check before May when spots fill up quickly. Overall, this company provided reliable service with friendly and knowledgeable technicians.

I recently had a fantastic experience with this heating and cooling company. They replaced my old Bryant system with newer high-efficiency models. The owner is very knowledgeable about the products and explained the issues with our original units clearly. The installation team did an outstanding job, and I'm impressed with their professionalism. I'll definitely be using them again in the future.

I recently replaced my hail-damaged unit with a brand new one, despite it being in the middle of a thunderstorm. The team showed up on time and did an excellent job. Not only was the installation efficient but they also took care to fix some minor issues with my old unit.

They completely overhauled the condenser unit, replacing it with a new one along with all necessary electrical connections, disconnects, evaporator coil, and lines. They left the premises cleaner than when they arrived. After getting quotes from four different companies, I was impressed by their pricing and positive reputation going into the project.

Overall, my experience with this company was outstanding – 10/10 would recommend!

Gartner installed a new water heater system that met our specific needs in a thoughtful way. Their attention to detail was impressive, ensuring our complete satisfaction with the work done. The owner's extra effort exceeded expectations - we can't recommend them more highly.