HVAC reviews in Skokie, Illinois
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Edgar showed up promptly despite the short notice and installed the power humidifier efficiently. His work was top-notch and we're extremely pleased with how everything turned out. As usual, we're very happy with the service provided by Ultimate HVAC and will continue to rely on them for our heating and cooling needs.
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We were thoroughly impressed with Ultimate HVCA's service. They delivered top-notch treatment, answered all our queries, offered an honest and fair price (which was significantly better than a quote from another company we received the day prior), and ensured our home remained clean and secure after the work was done.
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I recently had my HVAC system installed by this company, which was a straightforward two-person job. One of the technicians, Chano, worked with me to get everything up and running smoothly. He was extremely knowledgeable and professional throughout the process, and made sure I was completely satisfied with his work. He also took the initiative to clean our air returns, which has really improved the overall performance of our system. The result is a spotless vent system that's working perfectly. Chano is an honest and fair guy who clearly cares about his customers - we'll definitely be using him again and recommending him to others.
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I recently had a good experience with this company after speaking with Jonathan, who was extremely courteous and provided thorough information about their services. He arrived promptly at my house within 15 minutes of our initial conversation. The staff even accommodated me for the first-time discount, which made the service more affordable.
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John and his team from Ultimate HVAC did a great job. They showed up promptly and were extremely pleasant. The maintenance work was completed, and an old humidifier was replaced. I was presented with several options for repair or replacement and received a genuine assessment of what to do next. I would definitely recommend Ultimate HVAC for any heating and cooling needs.
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I've been impressed with the level of expertise shown by Ultimate HVAC's technicians. They take the time to thoroughly explain their work, what needs to be done next, and the underlying causes of issues. This is a refreshing change from my previous experience with another company, which failed to conduct a thorough maintenance check. As a result, I ended up paying a costly price for repairs. In contrast, Ultimate HVAC has provided me with exceptional service, and I'm pleased with their attention to detail.
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We've had some issues with our home's heating/cooling since we moved in a year ago. Several other services didn't offer much help - often they seemed uninterested. I reached out to Ultimate because they were nearby and had good reviews, which was a welcome change.
The next day, Jonathan and Chano arrived promptly. They listened attentively to my concerns and took a thorough approach to diagnose the problem. It turned out that the ducts serving our kids' rooms had been covered by drywall at some point, which explained the weak performance. They quickly helped me access the controls and open up the dampers.
I'm extremely satisfied with the service I received from Ultimate HVAC. Their professionalism and willingness to listen made all the difference. I've already recommended them to others and won't hesitate to use their services going forward. -
High-quality equipment paired with exceptional customer service made our experience with Ultimate HVAC a success. Remodeling had delayed the installation, but they adapted to our schedule and delivered top-notch work each time. Their professionalism and flexibility earned them a strong recommendation from me.
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I recently had a great experience with this company. I reached out with an issue and they fit me in on the same day, which was really helpful. The problem was identified correctly and thoroughly explained to me. I'm looking forward to working with them again in the future.
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They showed up promptly after I called, diagnosing my boiler issue within a few hours. Jonathan is very knowledgeable and straightforward, no nonsense approach. The company provides clear transparency, which impressed me. This was a job for professionals and I'm glad I chose Ultimate HVAC - I'll be using them again in the future.
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Hands down the top-notch HVAC service I've ever had. They replaced my old system with a shiny new Ecobee. The technician arrived right on time, was courteous, and knew their stuff. Their professionalism is unmatched – they're now my go-to for all future needs.
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The team did an excellent job from start to finish. I called on a Saturday morning, got a same-day appointment, and the technician showed up promptly at 10am. The service was incredibly responsive, with the team checking in regularly throughout the process. They installed my new furnace on Monday, providing helpful advice and a high level of care.
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I recently needed emergency AC repair in the middle of a heatwave, which is no surprise given it was 90 degrees outside. The technician arrived within an hour of me calling, showing impressive efficiency. Chano and Edgar were courteous, expert, and got my old AC up and running again. I'm sold on their services - they'll be replacing my entire HVAC system soon. They truly deliver top-notch work; I highly recommend Ultimate HVAC Heating & Cooling to anyone in need of reliable heating or cooling solutions.
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Chano was upfront about the issues, identified the problem with a blown fuse, and fixed it without charging extra. He's been reliable and trustworthy in all our dealings, which is why I continue to use them and send my clients their way - no complaints whatsoever.
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Highly recommend this service provider for prompt and efficient repairs. Same-day appointments are a major plus - the tech showed up right on schedule and left nothing to be desired. Pricing was fair considering the quality of work received.
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I've been a customer since 2021 and had previously signed up for an annual service plan, but my most recent interaction with the company was underwhelming. When Edgar arrived at my home, he immediately began pitching me on a new plan instead of focusing on maintaining our furnace. The conversation felt forced and uncomfortable, like a sales call.
Once Edgar finished his pitch, he performed the scheduled maintenance, but then informed me that the furnace was no longer safe to operate due to carbon monoxide leaks. He ran a test to measure the levels, which registered 2 parts per million - significantly lower than the 15 parts per million emitted by a typical gas burner on the stove.
This interaction felt like a sales tactic to get me locked into a more expensive contract and to purchase a new furnace instead of just doing routine maintenance. I'm disappointed with this experience, especially since I've relied on this company for regular services without issues since 2021. My trust in this business has been eroded as a result.
However, my recent interaction with Chano, another technician we've worked with in the past, was a welcome respite from the initial disappointment. He double-checked Edgar's work and confirmed that the furnace was functioning properly, apologizing for his coworker's mistake. Chano also acknowledged our frustration and offered a full refund for the service, demonstrating a genuine effort to make things right. It's refreshing to see a company take responsibility for their errors and make amends. -
I needed help with a leaky water heater, had no idea who to turn to. My friend recommended Ultimate HVAC, and I'm really glad I took their advice. Chano from Ultimate HVAC was super helpful - he came over within the hour of my call. He quickly assessed the issue and helped me choose a replacement model that suited our needs. The next day, he returned with the new unit and made sure to take everything out carefully to prevent damage. It was impressive how careful he was, even with tricky spaces. His attention to detail and professionalism left a great impression - I'll definitely be reaching out again for any future HVAC work.
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Edgar, thanks for the service. You clearly outlined the problems and answered my questions without delay. On-time arrival is a rarity in our line of work, but yours was impressive. Honestly, it's refreshing to deal with someone who delivers. We're committed to using your company again and expect you'll continue to be our go-to expert when we need assistance.
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I went with them after getting multiple quotes for my HVAC install because they came across as genuine and straightforward. They broke down the work and cleanup without fuss. I've also been pleased with their maintenance service - it's nice to deal directly with the owners, a small family-run business that feels trustworthy and unpushy.
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I've used Ultimate HVAC before when our furnace was malfunctioning, causing a strong smell and loud noise. Their technicians were transparent about the issue and didn't push me into buying or upgrading anything unnecessary. They informed me that the old furnace had limited lifespan and that the AC system was using an outdated refrigerant, which needed to be replaced if it failed. Two years later, the AC converter gave out, making an upgrade inevitable. I called Ultimate HVAC again and they arrived on the same day, beating my expected schedule. The next day, they installed our new AC and furnace with no extra charge for some upgrades not included in the original proposal. Their financing options are also great. Throughout the process, their technicians were honest and diligent. I'm sticking with Ultimate HVAC for all my heating and cooling needs.
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I've relied on Ultimate HVAC for multiple services, from simple condensation pump adjustments to full heating system installations. The team is always accessible and responsive, with a good track record of following up on minor issues promptly. While they don't catch every mistake initially, their quick turnaround when addressing the oversight is impressive. When I had an AC emergency during a tenant move-in, they worked me into their schedule after hours without needing to be asked twice. Their organization and work ethic are commendable, making them a trustworthy company that I can count on for my needs.