HVAC reviews in Skokie, Illinois
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The guy fixed our furnace during a harsh winter weekend with snow. They showed up quickly, did the job right, and didn't mess around - really professional.
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I recently used this home services business and had a fantastic experience. From initial contact to the completed job, everything went smoothly and professionally. The staff were knowledgeable, explained the options clearly, and answered all my questions without trying to push extra work. Technicians arrived on time, worked efficiently, left nothing to clean up, and ensured everything was in working order. It's rare to find a business that balances quality work with genuine customer care - I highly recommend this company!
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Exceptional experience with this company! They responded promptly to our emergency heating issue, arriving on the same day as promised. Their technician, Edgar, efficiently diagnosed the problem, sourced the necessary part, and made the repairs without delay. He took the time to thoroughly explain the issue and checked our warranty status, demonstrating a high level of professionalism and courtesy. The heater is now working satisfactorily, and we're grateful for their excellent service.
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Had a water heater issue, called Chano at Ultimate and they sent someone over the next day. The technician was great, really friendly, fast, and price was reasonable. Would highly recommend, thanks for the quick service.
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TRG exceeded my expectations in terms of customer service. From the initial appointment setup to the actual visit, their communication was seamless and reliable. They even checked in beforehand to ensure it still worked for me, which showed they valued my time. After completing the work, I received a thorough invoice and some useful suggestions for future maintenance. Overall, a great experience that has left me looking forward to using them again for all my HVAC needs.
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Just installed a new furnace and got great service from TRG. The quotes were competitive with a local discount in Evanston. But what really stood out was the team: Will (sales) and Gio and Bryan (techs) - all professional, punctual, friendly, and thorough. They fixed our heat and won us over for future maintenance needs.
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We've never had better service from an HVAC provider. The TRG owner is extremely knowledgeable, patient, and responsive. His team is top-notch too, answering all our questions and addressing every concern with ease.
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I've had TRG maintain my AC for a couple of years now, and this year's visit by Matt was just as thorough as the others. He provided detailed recommendations and answered all my questions, which is more than I can say for some other technicians. The report he left behind confirms his professionalism. I appreciate the extra effort Matt put in to ensure everything was taken care of, and I'm glad I chose TRG for ongoing maintenance - it's a good decision.
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Matthew delivered excellent service - professional, reliable and trustworthy. TRG is top-notch.
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TRG Heating & Cooling gets it right - their customers are top priority. When I had a boiler emergency, Will responded promptly and brought in Angel and Victor to fix the issue ASAP. They ensured everything was safe and functioning properly.
What impressed me most was the professionalism and service quality of TRG. The technicians were courteous and attentive, providing kind attention that put me at ease. Their work speaks for itself - they're reliable and efficient.
I recently had AC repair done by TRG, and the experience was seamless. The technicians arrived on time, masked and shoe-covered, and worked diligently for three hours without complaint. Even in challenging conditions like rain, they completed the job efficiently, taking the time to test the repair and explain what was done. I'm grateful to have found a trusted partner for our household HVAC needs. -
TRG does an excellent job. Their technicians arrive promptly, are courteous and prompt in their work, and treat our property with care. They maintain good communication, keeping us informed about the progress. We value their expertise and have full confidence in their ability to handle our heating and cooling needs.
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We had a major issue with our HVAC system right after a heatwave, and without Will from [Company], I'm not sure we'd have gotten through it. He sprang into action as soon as the unit stopped working, arriving on-site promptly. Throughout the repair process, he kept me in the loop, explaining everything clearly and working efficiently to get us back up and running.
In a critical situation like ours, especially during event season, his calm demeanor, expertise, and genuine concern made all the difference. I'm extremely grateful for the support and service we received. [Company] is the kind of company you want on your side when things go wrong: fast, skilled, communicative, and kind. -
TRG stepped up when my aircon gave out. Called them after hours and they arrived the next morning. Did an excellent job, really efficient too. Would definitely use again.
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TRG consistently delivers excellent service for me, especially in tough situations like this one. When my ancient boiler stopped working, Oscar came to fix it - and of course, he got it up and running again. What impressed me was that instead of just checking the system, he thoroughly inspected everything and identified a loose wire that could have caused issues if it moved even slightly. He replaced the wiring and now the house is warm and cozy. TRG is my go-to choice for any HVAC needs; they genuinely care about getting the job done right.
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Will and his team delivered excellent service. Everyone was well-informed and performed their tasks efficiently. What impressed me most was how they went beyond the initial project, proactively addressing other concerns that arose. I'm thoroughly satisfied with the results and plan to continue utilizing TRG's services for years to come.
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If you ever have to deal with a tech, there's one guy who does it right: TRG Heating&cooling. They showed up on time and kept me updated via text about their arrival and departure. The technician was knowledgeable and made some good suggestions before fixing our issue. I'm glad we got them for the job - I'll definitely be calling them back if I need them again.
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We hired TRG to replace our old furnace and condensing unit with a new heat pump system, as ours were over 25 years old and no longer functional.
Working with Will and his team was excellent - they were knowledgeable, helpful, and responsive throughout the process. Their initial assessment of efficiency options was thorough, and their pricing was competitive compared to other quotes we received. TRG also assisted us in exploring rebates to make the deal more cost-effective.
The installation itself was a success; Will's team arrived on time, were friendly and professional, and did a neat job. It's been about six months since they completed the work, and I'm pleased with how everything has performed. Overall, I highly recommend TRG for your HVAC needs. -
Will and his team saved us from a chilly fate! After six years in this house, three radiators had never even tried to warm up. They fixed them all - no small feat! Will took the time to answer our questions patiently, explaining the pros and cons of replacing the boiler and hot water heater. We're thrilled with the system they chose and haven't run out of hot water yet, not even when everyone showers simultaneously. The team was accommodating with the quirks of our old home and left it spotless. Their friendly, professional service has earned us a loyal client - we'll be back for all future maintenance needs.
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TRG was top-notch for emergency repairs discovered during a safety inspection. They responded promptly, offered warm service, and quickly scheduled a visit within a few short hours. Their technicians were knowledgeable and efficient, with prices that were very competitive and justified every penny. I highly recommend them.
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Oscar exceeded my expectations. I highly recommend TRG for their excellent service.
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This team at TRG exceeded all expectations - prompt, economical, professional, and respectful. When we woke up to no hot water and a puddle around the boiler, our usual company wouldn't come until the next day. Desperate for assistance, I reached out to another highly-recommended service provider, only to discover they cater exclusively to commercial clients. However, they recommended TRG to me, which felt like a vote of confidence.
Within minutes of hanging up, Will from TRG called back and assured me that someone would be there within the hour. His reassurance was genuine and comforting. What arrived 15 minutes later was a team who immediately shut off the water and gas connections, provided a reasonable quote for replacing my old water heater, and had everything fixed within two hours with a new Rheem unit installed.
The TRG team's professionalism, cleanliness, and customer service are truly exceptional. From Will's initial call to the entire crew, they demonstrated a level of expertise and courtesy that put us at ease during an already stressful situation. I'm grateful for their recommendation and glad to have them as my new regular HVAC provider - they've surpassed our previous experience hands-down.