HVAC reviews in South Chicago Heights, Illinois

This company delivered a solid performance, providing fair value for money, quick communication, and a clear commitment to putting customers first.

I recently had a frustrating experience with Neal, who installed my central heat and air system a month ago. The installation turned out subpar, causing issues that he's now refusing to address. He won't honor his contract by sending someone to fix the leak or providing a formal invoice for work done. To make matters worse, he's ignored my wife's calls and texts, leaving her feeling neglected. We were even going to post our honest review if he didn't resolve the issues - it's unsettling that two other positive reviews appeared at almost the same time. It's unacceptable that he's left his customer in this situation while I'm away serving my country.

I was lucky to have this company come through on short notice after my furnace started acting up. They had the replacement part I needed, at a fair price, so I could fix it myself. What really impressed me, though, was that when further issues arose, they sent someone out right away and found another problematic part - which they replaced instantly. Their service is top-notch, quick, and very friendly. They stand by their work and back up their claims - don't hesitate to use them if you need emergency help with your heating system.

Neal provided excellent service - knowledgeable, efficient, and effective in fixing the boiler issue. His expertise and friendly demeanor earned a strong recommendation from me.

These guys are top-notch! We've had them out multiple times for repairs, and their latest visit was a complete AC replacement - done incredibly quickly at an unbeatable rate. The new unit is great, and I'm thrilled with the professionalism shown each time they're in our home.

I had a great experience with Thermal Heating on Wednesday when they arrived at my place after I'd been without heat for a couple of days. My friend had recommended them, and they delivered. They were very professional and got to work quickly, resolving the issue efficiently. Their service was top-notch, making me confident in their ability to handle any heating problem.

Neil and his team are top-notch professionals who delivered exceptional service. They showed up fully prepared, efficiently replacing my AC. Their work exceeded the estimated timeframe, and they followed up with a call that evening to ensure everything was working properly. The level of care and attention to detail is impressive – it's clear why customers rave about this business.

I had a great experience with this company's customer service. Neil was very professional and accommodating. Booking an appointment was straightforward, and he seemed to have all the necessary tools at his disposal. For HVAC repairs or installations, I highly recommend them. I'm looking forward to using their services again in the future.

They came to fix both the furnace and AC, but it turned out my puppy had chewed on some wires. They did the job quickly and correctly, even gave me a discount for being in the military. The technician was clear about what they were doing and explained everything as they went. Would definitely use them again if needed.

As a seasoned professional in real estate and property management, I have high standards for service providers. Unfortunately, my experience with many technicians has been underwhelming. In contrast, Neal stood out for his exceptional attitude, kindness, and professionalism. He thoroughly inspected my HVAC system and boilers, providing a detailed report and valuable advice. His commitment to integrity was impressive. What set him apart was his willingness to go above and beyond, offering guidance on communicating with the local code department. I would definitely consider working with Neal again and recommend him to others due to his reliability and responsibility.

"Great experience with excellent customer service and knowledgeable staff. Prices were reasonable and the team's professionalism was impressive. Would definitely recommend and wouldn't hesitate to use their services again."

I stumbled upon a great service provider. I called them and they arrived on the same day. Neal was courteous and professional. What impressed me most was their transparency - they didn't charge me for fixing my clogged faucet, as they were genuinely interested in helping rather than making a quick buck. Neal also took the time to explain how to fix it myself, which I really appreciated. Their honesty and expertise left a positive impression.

Spoke with Neal about an upcoming inspection, which he addressed in straightforward terms. He provided clear information and was open about what they can and can't do. Looks like a reliable service - hoping to work with them soon.

I initially contacted Neil and his dad for a home service, despite later deciding I'd rather use someone else. They showed up professionally, no attitude, and completed the job well. The price was fair too. After they left, I felt like we'd developed a connection - I'm glad I don't have to worry about my furnace anymore, as Neil and his dad did an excellent job. Their service was top-notch. I appreciate their courtesy and professionalism. Although it's still relatively new, I'm already looking forward to having them back for any future needs.

Neil did an excellent job registering my furnaces and ACs, ensuring my warranty stays active. He took the time to explain proper maintenance techniques, helping me extend the lifespan of my equipment. His professionalism is top-notch; I highly recommend his services.

Neil is fantastic - extremely reliable and professional. His availability was a lifesaver during the heatwave, when we desperately needed assistance. The work was done to a high standard and I'm thoroughly satisfied with his services. He's definitely my go-to for any heating or cooling issues that come up in the future.

Neal is top-notch - the air conditioning technician who fixed my issue was excellent. He diagnosed my problem, replacing faulty components with high-quality ones. A thorough cleaning of my condenser and compressor followed. Neal explains everything clearly and is very knowledgeable. If you need reliable service, hire Neal. The work was done right, every time.

They absolutely deserve all the accolades. The team at Neil's provided top-notch service, tackling my heating/cooling problems with flawless execution. Fast response times, clear communication, and a completed job that exceeded expectations - no doubt about it, they're now my first choice for any HVAC needs.

They came through when we needed a last-minute certification for our furnace and water heater to sell the house. Pricing was fair, not as expensive as the bigger companies. The technician did a great job ensuring everything was in working order before we were ready to go. I'm glad they're an option if you need affordable service without sacrificing quality.

Neal provided top-notch service when I needed certification for our village presentation. He broke down complex information in a clear, concise manner and offered plenty of detail. His exceptional friendliness, punctuality, and speed were impressive - he arrived the following day. Highly recommend him; he's my go-to from now on.

I had a fantastic experience with Thermal Heating, Cooling and Refrigeration. They exceeded my expectations. The team responded promptly to my inquiry and provided clear answers to all my questions. Neal took the time to thoroughly explain his diagnosis process as he worked on my boiler. He even ordered the correct part and returned two days later. I'm now enjoying a functioning boiler thanks to their attention to detail and professionalism. Neal offered valuable insights about my water heater, too. I wholeheartedly endorse this family-owned business - it's a gem!