HVAC reviews in South Chicago Heights, Illinois

I reached out to this company via email, but they missed their call that same day, despite following up with a phone call the next morning - Sunday. To my pleasant surprise, Neal recalled both our email and my name when I called him back the second time. We arranged an appointment for the following Monday morning, which he showed up for on time. What impressed me was his willingness to explain things clearly and their prices were quite reasonable. The atmosphere was relaxed, even with my sons present - that's a sign of good service in my book.

The issue wasn't fully resolved during our initial visit but I'm reassured they'll return tomorrow to complete the job. Based on this experience, I'd certainly recommend them.

I recently used Thermal Heating, Air Conditioning And Refrigeration for a furnace fix and was extremely satisfied. The technician arrived promptly and demonstrated exceptional expertise. They clearly explained the problem and worked methodically to resolve it. Their attention to detail and dedication to quality service are noteworthy. I'm pleased to report that my home is now warm and comfortable once more. Overall, this company delivers high-quality work and I would strongly recommend them for furnace repairs.

Had a great experience with this company. Neal was responsive, accommodating our scheduling needs. The technicians from Thermal Heating& AC showed up quickly, diagnosed the problem and fixed it efficiently. Neal confirmed everything was resolved and even replaced my air filters.

I finally got it right with Thermal Heating after two previous disappointments. On one of the coldest days in January, my boiler stopped working, leaving me shivering. Two other companies gave me conflicting diagnoses and quotes, but neither could fix the problem - they even sent me to another well-known company for a part that was hard to find.

The second company's quote was extortionate, and their technician tried to rush me into booking them. I wouldn't have been able to afford it anyway, but thankfully, they offered financing options. However, I politely declined and did some research on Google to find a reliable boiler repair service in my area.

Thermal Heating was the only company that came up from my search. It wasn't until I spoke with Neal that I felt confident their team could fix my boiler. He gave me a reasonable quote for parts and labor and even offered a free consultation to double-check his diagnosis. Neal explained what he thought was wrong, presented some solutions, and provided helpful tips on maintaining my boiler throughout the year.

The next morning, Neal ordered the necessary part and fixed my boiler. I've been enjoying warm heating ever since, and I'm grateful I found Thermal Heating. Neal is clearly knowledgeable and a great asset to the company - his professionalism, courtesy, and expertise put me at ease from start to finish. I'll definitely be recommending Thermal Heating to friends and family in the future.

After being let down by two other boiler repair services, I stumbled upon Neal's company. He's been an outstanding business partner, offering reasonable prices for repairs and meticulous attention to detail. Thankfully, I've finally discovered a reliable plumber - someone I can truly count on. It's a shame it took me so long to find him!

Scheduling with this company is hassle-free. The technician was excellent, clearly explaining the work so I could comprehend it. I'll definitely return for more services.

They were super nice, really considerate, showed up on schedule, and provided clear info. I'm glad I stumbled upon them - they're now my go-to for any future needs. Thanks for the great service, looking forward to our next appointment, hopefully air con this time.

Neal stands out as refreshingly genuine, highly knowledgeable, and remarkably patient, offering meticulous attention to detail. Finding someone with his exceptional skills in the industry is extremely rare, making him truly one-of-a-kind. His outstanding performance earns my highest praise.