Reviews of local pros in Streamwood, Illinois
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I had an issue with my AC condenser, and HVAC Master came to the rescue! The technician arrived quickly, diagnosed the problem right away, and had my AC back up and running in no time. They were professional, friendly, and clearly knew their stuff. The pricing was fair, and they didn’t try to upsell me on unnecessary repairs. I’m really impressed with their service and will definitely call them again for any HVAC needs!
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Hi, I wanna share my experience with Hvac Master. I called couple companies before getting the service with HVAC and everybody recommend me to replace the whole unit as soon as the technician told me, my unit is too old to be repair HVAC mustard Sam came to us to do inspection to the unit . Explain us exactly everything it’s wrong. What is the process to replace and give us the cost for the process and the steps he save me a couple thousand dollars and make our need to work like New highly recommended
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I had a very disappointing experience with this company. A technician came to check my furnace and quickly told me I needed a “new part” for about $1,700 ( inducer motor) after speaking with manager Eric he changed the price to $1300 assuring me it will be done and working next day. I paid a deposit, but before any work was done, I decided to cancel because I wanted a second opinion.
When I spoke with Eric, the manager, at first he wasn’t polite and said I had to pay for both visits. After I explained that no part was installed and the job was canceled, he apologized and sent someone to return the part that was taken.
When the technician came back, he said he had just cleaned something — and suddenly the furnace started working perfectly. That clearly showed that no new part was ever needed. This confirmed my concern that the furnace did not require a new part and that the company’s $1,300 quote was unnecessary and MISLEADING!
I had another certified HVAC technician inspect my furnace after today’s visit. He confirmed there was absolutely nothing wrong with it — the only issue was a clogged pressure switch port on the inducer motor, which had already been cleared by master heating and cooling technician when he returned with the part. The furnace has been running perfectly since then. Quoting $1,300 for a replacement that wasn’t needed was completely misleading and unprofessional.
It really felt like they were trying to overcharge me for unnecessary repairs. Be careful and always get a second opinion before agreeing to any expensive work. -
Master Heating and Cooling delivered an outstanding experience from start to finish. Their team was prompt, professional, and extremely knowledgeable. They quickly diagnosed the issue, explained everything clearly, and completed the repair with great attention to detail. The difference in performance was noticeable immediately—our system is running smoother and more efficiently than ever.
What really stood out was their honesty and reliability. No upselling, no surprises—just quality work and great customer service. It’s rare to find a company that combines skill, efficiency, and genuine care for their customers, but Master Heating and Cooling does exactly that.
Highly recommended for anyone needing HVAC repair, maintenance, or installation. I’ll definitely use them again!