Reviews of local pros in Sycamore, Illinois
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Good local repair company. Quick appointment scheduling. Reasonable prices.
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I just bought parts. but the people were very friendly and helpful.
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Great experience every time. Best place to get appliance parts at an affordable price.
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Very unprofessional company. The lady who answers the phone is rude. Don’t use them use sears appliance repair services instead.
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Very friendly and helpful ordering the replacement ice maker. Reasonable price too.
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Excellent work by repairmen from Knodle. They arrived masked up during this pandemic and observed proper social distancing while here.
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So happy to get it repaired. It should work the way we want it to now. Michael was great! Thanks!
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Excellent service and very knowledgeable. Honest and took the time to educate us on dependable appliance brands and which ones to avoid.
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Great to work with. They came out and assessed my problem quickly and professionally at a very reasonable rate.
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We are lucky to have Knodles in our community! They are honest, professional & reasonable. I highly recommend them.
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I’ve only had positive experiences with this company. They are honest and fair, and do good work. Dan is awesome!
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Received service for Drain pump and hose replacement on our dishwasher. Paid $280 for part/labor . was excited to loaded the dishwasher. However, the guy DID NOT attached the hose properly and had to clean up a water mess. not acceptable when you pay for Labor.
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Paulsen Appliance sent me here when they were a week out on repairs and then again a week later, telling me they only service what they sell. I've been very happy with the level of service Knodle's has provided and will use them exclusively in the future.
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I was initially hesitant to call these guys because of the other reviews, but I gave them a shot since we try to do things locally whenever possible. I was very happy! The service person was on time, pleasant, worked quickly, and identified and fixed the problem right away! We will use them again.
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Our Maytag dryer went out (didn't dry clothes). Rather than get rid of it and buy a new one, or call a service person, I consulted my friend (Internet/YouTube) and fixed it myself. Gas solenoids were faulty. Simple fix once I got into the guts of the dryer. Knodle's was more expensive than Amazon, but it was 15 minutes away, and Amazon couldn't deliver it for 5 days. Still, much cheaper than a service call.
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The technician (DJ) who came out to diagnose the evacuator pump issue with my dishwasher said I had a plumbing issue instead, despite explaining the pipes were recently routed out in case I did in fact have a plumbing issue. He offered to fix the most minor problem (a start button that sometimes malfunctions) instead of repairing the problem that makes my kitchen and basement flood about twice a month, for $75. Instead I found a dishwasher in good condition on Facebook marketplace for $50. Amazingly, the new dishwasher is able to pump the water out after each cycle, even though I haven't called a plumber!
Edit to add that the company never offered to send out another technician until after we installed a dishwasher on our own and disproved their diagnosis. -
I gave these guys a second chance after a previous review I had posted.They have made everything right in my book. There was some issues with a new repair guy that wasn't fully trained or something. Anyway I have had them out several times since for multiple repairs and they always fix the problem. Thanks for making things right knodles! Keep up the good work!
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Thank you knodles for the great service. Your repairman Michael was at my house on Tuesday and repaired my oven in a timely manner and it didn't break the bank. He also explained exactly what he was doing and why. From the initial phone call to when Michael left I never felt like I was being taken advantage of and the bill was less than I was anticipating. I will recommend your service department in the future.
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Trent from Knodles is here right now, he was punctual and is very polite and I think he fixed our dryer!! The last person who came (provided by our warranty) said it need a bunch of new parts! I am SO happy we got Knodles to come, and actually look at our dryer and fix it instead of guessing and ordering new parts!! I won’t hesitate to call them next time!! I am very happy!!
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Trent came to fix my relatively new clothes washer as even small, light loads threw the washer off balance; large loads could not be re-balanced and they continued to go off balance. The screws that held the motor in place had come loose and he tightened them. He asked me to run a load and to then call him to let him know if the problem was fixed. I washed a heavy load and the washer ran perfectly! I feel like I have a new washer for just the cost of a service call. Trent was polite, friendly, answered my multiple questions, and showed genuine concern that my problem get solved. He had called me before coming to set a time and arrived promptly. I definitely give Knodle's 5 stars.
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I was told I needed to purchase a new washers, due to a stripped gear box. Next time try more than a socket driver. All I needed was a new agitator base (striped spline gear). Part cost less than the service call.