Home Services reviews in West Chicago, Illinois

Picture says 1000 words. My entire front yard is a mess.

They want to sale.more service but not fix things from last two years.

Didn’t aerate my full yard. Did not overseed either of the times they came to do so. Tried scamming me by attempting to just show up for more services the following year without my knowledge or consent and trying to bill my card I had on file from the year prior.

I have one of the best looking lawns on my street! Adrian confirmed what treatment I requested prior to the application. I didnt want fertilizer because my lawn, due to TruGreen, is amazing looking and very thick so i just wanted weed control. He made sure to let me know that I shouldn't let my dog out for at least an hour...I thought that was something I would have overlooked if he didn't let me know. He did a great job. Thank you Adrian!

I am not a customer. Instead, I am a neighbor of one of their customers who has had a garden that includes fruit trees adjacent to a piece of shared property for many years. This area is set back and clearly marked for any workers that frequent the neighbors home to know where the boundary line sits.
The employees who initially sprayed my NEW neighbors property sprayed also my garden, along with other areas of my lawn. Killing pollinators and making me sick after eating my veggies from this yield. Not hearing back after calling and writing to express my concerns to tru green...know biz owners in local lawn care services who confirmed that they will not spray herbacides 3-4 feet within a garden and that their employees should be trained to avoid chemical overspray. Never head back. No call..nor email.
My neighbor did change his lawn treatment plan to avoid this area. Yet find tru green's lack of concern for those who have health issues and not subscribing to their services extremely unprofessional. As someone who worked hard through customer loyalty to build a local family business, any concern - customer or not - is always addressed. My goal with this review is to alert anyone who may find themselves in the same situ. My family has lived and cared for this land for over 50 years now as a natural habitat and have not experienced such bad service from a service that I did not request.

Jarvis is a very friendly guy and, as always, did a very thorough and complete job of treating our trees and shrubs. Big thumbs up!

Not worth it at all. 700 for the year. They come by and spray but it never seems any different. The spray leaves a mark on my driveway every single time. Not just a little bit but along the entire length of the lawn and where they drag the equipment over it. It stays for a long time as well.

Alex is excellent at customer service ...always asking each time if I have any Q's or concerns. Our grass looks great and weed free!

Thank you.
R Gould

Mark R has been handling my lawn most of the summer (couple different people I. Between). He actually cares about his job and did a good job explaining to me what he was treating. It’s a plus when even he said the lawn looks better now than it did in the beginning of the summer. Thank you Mark!

Technician did a good job when he came to apply my fertilizer to help with the grass growing but I had asked him if he was the technician that was coming out to discuss about why my grass is browning out in different areas throughout my yard. Last year's grass all over was nice and green and thick. So, I need someone to come out to explain to me what can be done to get my grass looking nice and healthy again. In my neighborhood, there are some homes that have the same issues. So, wondering what type of bug or disease that's causing the grass to brown out. I asked the technician if he could share this information, but I did not see it on his report that he shared.

Sincerely
Mr. Beucher

I'm a loyal customer fir 6 years in a row. Climate is very difficult in illlinois and TRUGREEN takes care of any lawn damage efficiently. There is no perfection in people's lawn but there is a perfect service from trugreen 🍀☘️🌿🍀☘️🌿 🏡 ☀️

Paying for service for a good 4 years now. Canceled last year due to price increases and this year they came out and sprayed when services weren't expected and a major price increase 1. It was early March and snowing and 2. When it was pouring rain on April 17 and rain lasted for hours.

The technicians have been very professional and helpful dealing with my questions and concerns. Our lawn looks great and we are happy with TRUGREEN. Alexis was very careful on not spraying my wife's plants.

That’s what i get after 5 years of service. Let the picture talk. I have irrigation system runs on the same schedule for the past 5 years. So don’t blame it on watering. More pictures available on different spots, but this is the front of my house.

Hit and Miss. I have used them since 2018 and cancelled once before. I'm about to cancel again. They are only as good as the lawn techs that do the job. Sometimes you get a good one, some times a loser. Last week I had a real loser. I remember when they used to apply by hand with a walk behind spreader. Today I had a guy who had a powered drive behind spreader. Never seen anything go that fast. Zero attention to detail. Spraying weeds at high speed resulted in spraying more shrubs than grass (with weed killer). I'm currently watching a bunch of perenials die as a result. Geraniums went right away, Sedum is dying back, all the false Sunflowers near the fence seem to have been targeted. I'm waiting to see the final tally on dead plants, but I know this is going to be expensive. A pretty angry customer at the moment who cannot by any stretch recommend them.

Isaias Carrera, From TruGreen serviced my lawn/yard with so much care and precision, I have been with TruGreen for more than 10 years and mostly all their staff takes good care but some of them are absolutely SME and care for the lawn in a way you as a home owner always want that person all the time to take care of your property and Isaias Carrera is one of them. Job well done!

The best of the best service!!

Best service, best price!! Thank you!!!

Great company to work with reliable and always quick to respond to our needs.

Roger and his team gave 10/10 service! Highly recommend!

Roger and his crew came out and removed a large old maple from my house, they were very proffesional highly recommend!

Awesome company to do business with. Excellent communication through the entire process. Completed the tree removal quickly and left the area in great shape.