Reviews of local pros in Wheaton, Illinois

4.8 based on 1187 reviews Back to the listing
    5

    We had water damage coming from unit above and flooding our bathroom. We had ProDry Restoration come and help with the situation. I can’t say enough great things about ProDry and their team. Their attention to details and commitment to quality made a stressful situation so much easier for me. I highly recommend this company.

    5

    Absolutely well deserved 5 star rating. This company made our insurance claim stressless after our water heater failed. They extracted water and was able to save our new carpet that was installed 4 months ago. Met our insurance adjuster and repairs were done shortly after. They also had assisted us with a a plumber who had replaced the water heater and we had hot water after few hours. Thank you ProDry and Daniel for great service

    5

    Inessa and her team made me feel assured that everything would eventually be alright during a devastating dishwasher disaster!I!! Helped me through every phase to get my kitchen and basement back in order!! Wouldn't go to anyone else!!

    5

    We are so unlucky living in Chicago area with such an unpredictable weather; However, we are so lucky having ProDry and their team leaders Mike and Dan by our side! We had 3-4 water damage issues over the years, and I have hired different companies before. My experience with other companies is like one disaster after another. But ProDry ended my nightmare dealing with other companies and water damage.
    They are as good as it can get! It is so easy to make an appointment with them; they always stay on top of the communications not only with the client and also with the insurance company! They are so responsive on phone calls, text messages! They did fantastic cleaning up work; flawless paperwork fully complied with insurance company's rules. I wholeheartedly recommend ProDry to anyone in need of water restoration services. They are not just a company; they are a lifesaver in times of crisis. Their professionalism, expertise, attention to detail, and unwavering commitment to their customers are truly outstanding. I am grateful to have had them by my side.

    5

    ProDry took out all the water damage in my basement. They came out fast and were so nice. They gave the fastest and most honest quote I received. Got us on the books fast and did a great job! Even when they found more damage than we thought they charged a tad more but totally and honest amount. The other company’s I called wanted thousands more and I felt they were trying to take advantage of the fact I needed this taken care of asap do to mold. Prodry came fast. The crew was great! Everyone I had contact with are so nice! They were so clean! Draped off and contained the area and had filtration running they whole time. Great job ProDry!

    5

    My wife and I highly recommend the staff and the Company ProDry. We had an emergency situation that required immediate attention. We called pro dry restoration and they were able to send out people the same day and clean up the horrific mess we had in our basement.

    We are so happy that there are still very conscientious and hard-working people to help us when we needed help.

    Jim and Marilyn Hochstein

    5

    We had a worse case scenario. Bathroom pipe burst due to cold temps. It flooded almost my entire house. We lost our kitchen, main living area and 2 bathrooms. To make it worse, we just finished renovating those areas a few years ago. The ProDry team was amazing! They came to help right away. Very attentive to our needs. Kind and understanding to our pets. They were able to save some big items. We are very grateful for their service.

    5

    I had a great experience working with ProDry on a recent emergency we had in our home. They came out to us shortly after we called and they quickly assessed the situation. They went right to work to get the water out of my home, but they respected our property and took great care to ensure they didn't damage anything. Daniel and his team were amazing to work with. Timely, communicative and very friendly. I would absolutely use them again and would recommend them to my family and friends.

    5

    Burst pipes are the worst. Thankfully these guys were able to come out. Dan was able to come out and do a free inspection same day that we called. We called a few places around but after looking them up on the Facebook local Wheaton moms group we realized prodry was the people to go with.

    5

    These guys were awesome. First of all, the guy who came out at first did a free inspection. He walked my wife and I through everything from A to Z and we felt comfortable throughout the entire process. I know they are locally owned and I appreciated that because Dan the project manager was always on site and very reachable. He made a group text message thread between my wife and I and we were always updated. No more burst pipes for us!

    5

    We had a burst pipe from frozen pipe hose bib that went outside to hose. When I called, the lady at their office mentioned that the technician would do a free inspection. When Daniel came out to inspect water damage, he walked us through everything patiently and with detail. From start to finish we were kept up to date. Highly recommend them as they are family and locally Wheaton owned. Turns out that we even knew some of the same people in town

    5

    Inessa and her team were WONDERFUL! So nice feeling like you are in great hands when disaster strikes your home! They did an amazing job and were fabulous to work with.

    5

    ProDry was recommended to me by my plumber after there was a water pipe that was found to be leaking upstairs. I contacted my insurance who told me about another water mitigation company. That company came out first to assess the damage after which ProDry came. It was clear after meeting Inessa from ProDry that I would go with them. Inessa was extremely helpful guiding me through the whole process. I would've been completely lost without her advice and expertise. They did a great job clearing and drying all of the water damaged areas. Whenever I had questions, I was able to contact Inessa directly. I'd highly recommend ProDry. Thank you!

    5

    We had Pro Dry assist with a faulty shower install. They did a great job removing mold, insulation, flooring and drywall. Their team checked on our home daily until they were confident it was completed properly. I hope we never need their services again, however we would call on them again.

    4

    Great, they're very nice!

    4

    Nice people. We'll see in a week, when I pick up the rug.

    5

    Bedroom and stairs white carpet with stains about $140 and did a great job

    5

    Great service, good prices.

    5

    Excellent customer service!! Quality workmanship.

    5

    I love this place! Great quality of work and great people!

    4

    Great job but did not call me, as promised, when my rug was ready.