Reviews of local pros in Wheaton, Illinois
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Great company. Come same day. Good tech to follow process and pay. Nice and experienced professionals. Most importantly if you have an issue after a service, they have your back. No nickel and dining. Unless of course it’s a totally different issue. . I called and had an issue that was maybe related to the service. Arguably not. On a freezing high demand day. They figured out how to get someone to come out same day. Even waited for me when I was late coming home. No extra charges. Fixed problem. Great customer service! Wins every time
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Had Alex come out mainly to install a garbage disposal. Did a fantastic job with the install being thorough in all he did. Hooked up a dryer vent in my crawlspace as well. Offered some suggestions on the venting and with everything repeatedly offered to come back out if any problems. I feel very secure in all he’s done.
Extremely satisfied with all he did. A very efficient and hard worker. Great guy! -
John came out same day and had our issue fixed within 20 minutes. He was great!
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Great to have an experienced tech to fix my noisy furnace! Great job!!
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Have been with Mel-O-Air for the past few years when they installed my new furnace. I very highly recommend them! Had my AC checked this visit and ready to go for summer. John my service tech is very pleasant and very knowledgeable!
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Very professional, straightforward advice & provided services as requested. No hard pitched sales pressure. Will definitely contact them for maintenance & system replacement options as needed.
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John was very knowledgeable and was able to quickly fix the issue. He was polite and courteous in all our interactions.
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It was good service but charging 155.00 was too much.
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Technician was prompt, informative, professional and very helpful. Would recommend.
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Mel-O-Air is the best! They came out quickly and the technician (Stone G) was polite and very knowledgeable. Always a great experience with Mel-O
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Scott and team provided outstanding new furnace installation. They were on time, very professional and explained the new furnace and thermostat operation. Always pleased with Mel-O-Air customer support over the last 8 years.
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Great service and super nice young man.
Service on 5/19/25, could be considered life saving, as John discovered an electrical issue with the box by my air conditioner. He did a great job and I’m very thankful. -
Mel-O-Air is fantastic, been using them for 6+years.
Saturday evening at 10pm we noticed our AC went out, I left a message and they called back next morning, came out and fixed by noon next day, during a heatwave!
This is our 2nd or 3rd time working with John L, he is awesome. Very professional, pleasant, works fast, and explains everything very well.
Call him if you need anything, you’ll be pleased with the result. -
Easy to schedule time for service. John is always friendly and efficient.
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We had such a great with Scott and his team and getting our furnace installed was seamless.
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Mel-O-Air in Wheaton IL has outstanding service and wonderful personnel. The receptionist was very knowledgeable and immediately scheduled a service call. I was promised service between 9:00 and 11:00, and that’s when John showed up. I even received a text telling me that he was on his way. Great service! John fixed my air conditioner on a soon-to-be 90 degree day in just 15 minutes. He quickly knew what was wrong from my description of the problem and immediately tested the capacitor on the A/C unit and found it had failed. He looked up the warranty so I didn’t have to pay for the part and retrieved an appropriate replacement capacitor from his well-stocked van. All accomplished in record time! 5 stars unless 10 stars is appropriate. I couldn’t be happier or more satisfied with the service. And no, I’m not a relative or friend of the owners.I heard Mel-O-Air was great when I moved to this area 49 years ago. I’ve used them in the past, and they always fixed my problem. They’ve maintained their high standards for decades! How could they be better?
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Had my 23 year old A/C replaced today. Mel-O-Air did the last one and they did this one, too. And why not??!! Very professional and user friendly. Respectful of my property and very courteous. Expensive, but well within the range of bids I received. Additionally they were willing to talk about pricing how they compared to the competition.
Would highly recommend! -
The Technician arrived a few minutes early to perform the furnace tune-up. He also performed the A/C tune-up earlier this year. The company is professional and pleasant, and they answered my questions throughout the appointment and cleaning. A neighbor recommended them, and I’m glad I decided to go with Mel-O-Air.
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John L. is the best! Very friendly and took time to explain our furnace/AC unit to us as new home buyers. Will be asking for him in the future!!
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We recently had an outstanding experience with Mel O Air for our furnace issue. The team resolved our problem in less than 24 hours! Scott’s expertise and pride in his work were evident and truly appreciated. He not only fixed the issue but also shared valuable tips that were very enlightening. On the administrative side, Stacy was a star in handling scheduling and warranty matters. Her knowledge and helpfulness made the entire process smooth and stress-free. Highly recommend Mel O Air for their professionalism and skill!
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Great experience with Mel-o-Air All around! Easy to get through to A REAL LIVE PERSON, scheduled appointment quickly with email and text reminders and updates on the tech’s arrival time. Arrived as scheduled and John was amazing at both cleaning our furnace and diagnosing the issue we were having. The communication and office staff were also friendly and efficient… the needed part was ordered and fixed quickly keeping us warm & cozy for the rest of the winter. Have been bad about scheduling our maintenance consistently but plan to have them back to do an annual check on our air conditioners as well this spring. FIVE STARS AND HIGHLY RECOMMEND MEL-O-AIR. It is hard to find honest people and customer service like this now-a-days! Truly grateful!