HVAC reviews in Clarksville, Indiana

The tech explained exactly what went wrong and why. He waited long enough to verify the fix.

The technician was prompt in his arrival. He went right to work checking the furnace and air conditioner unit outside in the rain. All was fine. I believe he did a good job.

Love Combs! They’ve been a great company and have worked with my family for many years. Mike was the technician I worked with and he was kind, efficient, and courteous.

Combs was contracted by my apartment complex to fix my air conditioning that hadn't worked off and on for almost a year. They came in after other contractors and promptly found the problems. They were professional and commucated with me through the whole process. I'm glad my complex found them, they were great.

Mark and Sean installed a new HVAC system at my home. They were prompt, professional, courteous, and efficient. The service was excellent.

I needed to call Combs Heating and Air after hours for a sudden problem at my condo. Their technician called me back immediately and made arrangements to fix the problem. Mike came to find the problem and repair it right away. I won’t use anyone else for my heat and air issues! Their service is outstanding and their prices are very fair too.

I was pleased with the quality of work and quick responsiveness with combs heating and air. I had a full system install and they completed it the next day. The technicians answered all of my questions and were professional and polite. Thank you to Travis, nick, Blake, and Mike for your help.

Quick scheduling of appointment. Knowledgeable technician. Had the needed part on the truck. Service was completed quickly and professionally.

We just had a semi annual inspection performed by Travis from Combs. Travis arrived on time, was professional, asked if I had any questions about our system, and carefully changed our unique filter. He checked out all aspects of the system. Based on today's service, I would highly recommend Combs.

I have been a customer with Combs Heating and Air for at least 40 years, and I have always been satisfied and happy. Nick and Blake proved today that Combs is a community company that still cares for the customers. On time, polite and very thorough. With service and a price that can't be beat. Highly recommend Nick, Blake, and Combs for your HVAC needs!

Mike was great! Very thorough and professional and definitely experienced. Explained a lot. Very helpful thank you!

Matt Elijah and Rafael were very professional and informative. They worked over the allotted time to make sure everything was perfect. We highly recommend Combs Heating and Air.

Have always had good service from the folks at Combs. They installed a new furnace recently and were extremely prompt and professional. My only criticism is that they didn't completely finish resetting the filter drawer on the return and the cover had been left off. After the team left, I went to push the filter drawer back in, but it wouldn't fit completely in the housing unit. Upon pulling it out and shining a flashlight in the unit, one of the workmen had left a pipe wrench in there. Instead of pulling the drawer back out to see what the obstruction was, they found it acceptable to leave the drawer open, and therefore inefficient/ineffective. I realize it was after 5 PM when they finished and they were likely eager to get home, but in their haste they cut a corner that they shouldn't have. Also, despite telling them four times over the last two years that the out of state address they have for me is wrong, they still can't seem to correct it. Not a big deal but it becomes highly annoying. Outside of this one incident, truly service has always been five stars. I've used them for over 16 years.

Shaun was polite, knowledgeable. He patiently answered my questions. He found no reason for my last weeks complaint of condensation dripping out of my downflow furnace duct. It's dry now. I'll have to try to get him out later this summer when it happens again.

Today, once again, I have had an excellent maintenance check-up of my furnace with Mike from Combs Heating and Air.

He arrived promptly at the appointment time, asked me to raise the temperature setting on the thermostat, and then methodically went through a review of the furnace's components. During the process, he also, very willingly, answered questions about the tests and checks that he was doing.

Mike is very professional in the execution of the work that he performs; and I am very pleased to have him and the Combs Heating and Air team servicing my HVAC equipment.

They give me and my wife the peace of mind that we'll have heat in our home when its cold outside.

My complaint isn't with a technician - not scheduled until May. My complaint is with company policy. When Combs owned it their customer service sent an email with your service contract letting you know it was time. The owners now don't do that. Customer has to call them. My service lapped because of this. Every time I get a tech I like they leave. I've already paid for the year now but I will certainly be looking around at other services. How hard would it be to drop the customer a text or e-mail letting them know that the maintenance agreement needs to be renewed.. That's called good customer service

Put a lot of thought into this before posting it. Been a customer of Combs 10+ years. In 2021, I had a new AC unit & gas furnace installed and it's doing great. The owner & manager seemed to work together really well for many years. Then it seems like the management changed after 2021.

In December '23 I called for a quote because I knew my other furnace was on its last legs. Getting the quote was a bit shady...I overheard the new manager on the phone with the tech asking if I had any other quotes. It seemed less about what it would cost to get it done and more about how much they could get out of me.

Then in January, the furnace went out during a cold snap. I called and the quote was still good, and I asked for specifications of the equipment they were planning to install. I wanted to know whether the quote included units properly sized for the space, the efficiency ratings, etc. The attached photo is what they sent for "specs" but my back was against the wall - it was cold and getting colder.

The crew that installed the heat pump was quick, thorough, and kind. They answered my questions and didn't act like I was a burden for wondering, the way the manager had when I asked for specs. The system they had brought to install wasn't as efficient as I wanted, but I was relieved when the house started warming up again.

When they started to leave, I noticed they had removed the Wi-Fi enabled smart thermostat I installed, and put in a new one. The "new" thermostat is basically '90s tech...temp up, down, fan on, auto, and off. I called the office...it was an expensive name-brand thermostat they took with them and replaced it with a steep downgrade. The office said my quote didn't include a smart thermostat and it would be an extra $400 to install one. The quote didn't specify anything!! You can see in the pic it only says "Goodman brand equipment" and nothing else.

Have been a great customer. Spent tens of thousands with this company over the years. They fumbled it over sloppy documentation and shady practices.

The equipment works well enough. But for this kind of money, the experience should have been much more carefully handled. Not happy. Will never be a customer of this company again.

The two young men who services mine and my parents HVAC arrived within the scheduled timeframe, are thorough and kind.

They did an awesome job! I don’t know the technicians name, but he cleaned everything up and I am very pleased!

Great service. They showed up on time, completed the work as expected and cleaned up afterwards. I would highly recommend Combs Heati b g and Air

Combs is a professional Heating and Air company. The Staff/ Technicians are very helpful/ knowledgeable. They provide great service at a great price.