Home Services reviews in Fort Wayne, Indiana

On July 5, 2022, our basement was affected by the 14 inches of rain we received over a 5 hour period. By 8am, we knew our basement was receiving water. After getting a hold of a plumber to help with our sump pump issue, we called Cioccas because we saw the truck often in our neighborhood.

Dave Black lives around the corner for us and was over to our house to do the initial assessment of our house. They removed carpet and padding in our back room and brought down dehumidifiers and fans to start the drying process. He returned a few days later to make a full assessment which required a drywall flood cut in two rooms, carpet removal, new baseboard in finished part of basement, and painting walls.

The work was coordinated well and the basement was finished on time. The work was done to our satisfaction. All work with coordinated with our Insurance so that made it very smooth. Dave also helped us figure out a small remodel project that allowed us to take our a small wall due to the mess in the basement. He assisted us by coordinating an electrician and drywaller to help fix this repair (Done at our cost).

We were very happy that Ciocca partnered with us for our restoration. So many people's basements were damaged during this storm event. We understood it would not be a fast restoration but his met our goal to have basement restored by the end of September in time for family to arrive for a family wedding.

When we came home on New Years Day this year, we found that our basement had flooded. We contacted numerous companies and only one returned our call immediately and came out that day and that was Ciocca's. Dave was our main contact and he did a great job of communicating and getting our basement dry quickly. We had to replace some drywall and carpet as well. Overall, the work that the Ciocca's team did was professional and thorough. We were very thankful for their prompt response to our issue.

I had a kitchen sink pipe line break and was told from insurance to call a professional to assist in what needed to be done. Professional company they are. Very respectful and was promptly on site within a few hours. Kept me updated on what they were doing to prevent any further damages. Highly recommend them for any water issues.
Thank you to the entire team that was sent out.

Ciocca was extremely helpful in mitigating our water damage claim. I would use them again but hope I don't have to!

Great people. Great company. Have serviced our office janitorial cleaning needs for many years and we've been very happy. They have also been a great one stop shop for any water/plumbing restoration needs when things don't go as planned. Very responsive in a time of need.

Ciocca provides consistent results that we rely on. They are very responsive to additional requests that pop up

Highly recommend this company. Their communication is outstanding and they do great work at a fair price.

We appreciate Gabe, Chris and the entire team at Ciocca's. Their responsiveness and customer service is awesome!

This company delivers quality every time. Everyone from top to bottom has been great to work with. Highly recommend!

On behalf of Speedway Construction Products in Fort Wayne, we would like to give a huge thank you to the Ciocca team for the outstanding cleaning services. They exceeded our expectations with their detailed cleaning and attention to detail. We highly recommend them. Great job guys!

Ciocca has been cleaning our offices and labs for some time now. They have always given us top-notch service. Their online ticket entry system makes tracking any issues or changes effortless, making sure we are always taken care of.

If I could give -10 that would be my star score. These pictures were taken at a Medical facility for cancer patients on DuPont Rd. Every patient that walks in the door is at high risk for illness or infection because of our disease. We are all literally fighting for our lives. The complete lack of cleaning, especially in the bathrooms, is increasing the risk to our health. (these are pictures taken in 4 of the 5 patient bathrooms) The crud on the sinks and floor wipes right off so it just is not being cleaned. I do understand that good employees are hard to come by but so are good employers. Both are equally failing at their job at this facility. Disgusting. The employee bathrooms at this facility are even more disgusting than the patient bathrooms.

Our cleaning person, Luz is amazing! She has taken ownership of her role here in the clinic and cleans things that have been overlooked for years. Many staff have commented on the exceptional job she is doing. She is always very pleasant and has the building sparkling! You would do well to hire many more like her!

We've been an established client of Ciocca's for quite some time now. It's been great working with their friendly staff. They help come up with creative solutions for hard to clean areas. Ciocca's also caters to our schedule to ensure there are no customer disruptions. Overall it's been a very good experience!

I had severe water damage coming off of my furnace and when I called Ciocca’s they were there within an hour to mitigate the problem. Excellent service and very friendly service people. They are thorough and take their time in mitigating so that there is no mold or further damage.

We had an issue at our office that needed immediate attention, and Ciocca Cleaning and Restoration went above and beyond to solve it quickly and professionally. Their team was prompt, knowledgeable, and incredibly thorough. They made sure the entire space was business ready for the next day. Very responsive and great customer service throughout the entire process. Highly recommend them to anyone looking for dependable, high-quality commercial cleaning!

Denise from Ciocca has been cleaning our clinic for a while now, and the difference has been amazing! Our clinic looked good before, but Denise goes the extra mile to make it look amazing! She is so thorough and detail oriented. Plus, she is always so friendly to our staff when we see her. She clearly communicates any issues and makes sure she is meeting our needs. Thank you, Denise!

Great place,very dependable. The guys really know what. Their doin.!

Doug came to our business and was very helpful and courteous!

Doug Rothgeb is very polite and professional. Quick to respond when there is an issue.

Tom and team at Maintenance Management are very responsive to a wide range of maintenance requests. Always friendly and knowledgeable.