Reviews of local pros in Georgetown, Indiana

We had a positive experience with Lamb's from start to finish replacing our entire 17+ year old HVAC system (heat pump and indoor air handler). The first person that came to give the estimate was on time (and gave an actual time instead of a 4 hour window). He provided many viable options for us to choose. The workers that came out to perform the installation were all polite and efficient (no standing around smoking or shooting the breeze). They all wore booties to protect my floor and keep it clean. The office person was very nice when I called to obtain a certificate I needed for a rebate. I will not hesitate to call Lamb's for any future service.

Our inside electric furnace went out today! Called and made an appointment for someone to come next day. When it tripped again and I was unable to get it back on, I called back and they were able to Zack to come out within 2 hours. He came and checked it out, found the breaker was bad, picked up the part needed and had the issue resolved VERY quickly! I can't thank Zack enough for coming out and saving the day! They were super kind on the phone and very professional while in my home. Thank you and will definitely be reaching out for all my heating/cooling needs! Y'all rock!

Gage was great ! He was on time and explained everything to me in a way I could understand.

Service Techs are always professional and courteous. They did a great job with the installation and explanation of everything. Everyone we've ever had contact with at Lamb's have been kind, courteous and response time is always fast!

I was having problems with my HVAC system, which is a Geothermal system, and Lambs is who does our yearly check up so I reached out to them and they had two young men here immediately. They began diagnosing the problem and got it figured out quickly. Another young man showed up to bring me furnace filters that I needed because you can’t get them at your local store. In short, these three young men were very polite, knowledgeable, and very respectful. Oh and they were good with my dog so that’s a win in and of itself. The guys were Zach, Connor, and Blake. All three of them told me how much they loved and appreciated their job and praised their employer. I highly recommend Lambs and I hope these three young men continue to have a bright future with this company.

Ethan came out and fixed us up in the most exceptional way. Not only did they try to resolve the issues we were having with his best advice, with is amazing, but he still had to come out and fix what we could not. Lambs is top notch and Ethan did a fantastic job. I can't stress enough how great they are and I will now only be using them and keeping up the maintenance on our ac and heating unit. Wish I could give more stars for superb work.

Lambs cares!! Colby was the best. He asked a ton of questions and put us at ease before we went on vacation. If you want people who really take their time, then give them a call.

Gigantic thanks to Jacob at Lamb’s! We were quoted $12,000 for a new installation from Bryant heating & cooling - devious vultures! - and thankfully got a 2nd honest opinion from Jacob.

He determined that the issue was only the Nest thermostat, it wasn’t sending enough voltage to the system to trigger the cooling.

Highly recommend their service and thankful for honest & trustworthy folks like Jacob and Lamb’s. Customer for life!

I'm sorry but I just called these people it's 79 degrees in my apartment and I have a autistic three year old son and I also have asthma and so does she's saying that they won't even come out and check my stuff because I'm on section 8 and they dead wrong for that it's cooler outside than it is inside. I call the number because that's what it says on the thermostat the lady at the desk says they can't help unless the owner calls my landlord is through property Management of Louisville he don't even like us calling Mr Donnie is not that good of a landlord. I can't believe they making us bake in this heat with our medical conditions as well very very very unprofessional IDC if ok I'm section 8 the fact that I have a child in here they should of been here already and it's crazy I've never heard of nothing like that in my life. Just unprofessional man 🤦🏾‍♀️

I awoke to chilly house at 63 degrees. Switched on the emergency heat (I have a heat pump), and nothing happened. I called Lambs before they opened and left my name and number. The temp got down to about 59 degrees when they called to let me know that they squeezed me in and someone would be on their way soon. The lady in the office was so nice!! Conner was the most professional and friendly service person I have ever encountered and he was very nice to explain the mechanical workings of the heat pump and why it wasn't working after diagnosing the problem. He went for parts, came back and installed them and I immediately could feel the difference once warm air was coming through the vents again. The labor cost was less than expected too! I will only call Lamb's for any future HVAC needs. Thank you Conner and Lambs!

Our furnace wasn’t heating. It wasn’t really cold yet so not an emergency. Still, we called Lambs on a recommendation and they sent a team out the same day. They quickly found the problem and gave a reasonable quote to fix. Came back 2 days later and had the job done in 15 minutes.
Great service! Thank you.

Lamb’s has provided great service. After waiting for a part that had a shipping problem (not on Lamb’s), Justin called and apologized. He rush ordered a new part and came to do the install himself today. They wanted to get it done before the holidays for us and waived a fee. They have always been responsive and professional every time we work with them. I would highly recommend them to others.

I had an appointment with Lamb's on 12/4 for an issue with my heat pump not properly heating my house; it was struggling to keep up with the cold weather and making some concerning noises. My experience over the phone was great, the ladies I spoke to to make the appointment were very nice and helpful.

Technicians Conner and Gage showed up in a timely manner and were very friendly, personable, and courteous; they patiently listened to me as I explained the issues I had been experiencing. They were very knowledgeable and they thoroughly explained their process for diagnosing the problem. Thankfully, the solution was simply flipping a switch that was turned off on the indoor unit. It was an embarrassingly simple fix, but they were very kind about it and gave me some tips on how to manage my heat pump since I have never owned one before now. The charge was reasonable and I will definitely being using Lamb's again in the future. I certainly recommend this company.

We’ve used Lamb’s before and always been satisfied and pleased with their service. Recently our furnace was not keeping up due to running short bursts and turning off, repeatedly. The repair guy determined that the problem was the heat exchanger causing it to get too hot and then turning off until it cooled. Repeating this process over and over was not providing enough heat to keep the house warm. The cost of the repair to the over 15 years old unit was over half of the cost to replace with a new furnace so the choice was obvious. A few days later the new Bryant furnace was installed. The three guys that did the replacement were very professional, friendly and completed the job in around 4 hours or so. During the installation they also rewired the whole house humidifier to make it more effective. Price was less than I expected and the new unit was much better than the old.
A few days later on a Sunday morning I noticed the new unit was keeping up but seemed to be cutting off and on more than normal. I called and talked to the on-call rep and we discussed a couple of things to try but he insisted on coming out the next day to check it out and make any adjustments needed. So he and another rep showed up as scheduled, made some timing adjustments, and then added an extra return air vent in the basement just as an added precaution to prevent any other potential problems that might occur in the future. They were there a couple of hours and there was no charge.
So overall, we could not be more pleased. Everyone that has ever been to house has been friendly and easy to get along with, and professional. Even the office staff and call center folks are great. Unfortunately I forgot the guys names, getting old I guess, but everyone was great and never minded me watching and asking questions. I would give them more than 5 stars if I could, I call it “Perfect Service”!

After a $1,500 repair by Lamb’s was done on my geothermal HVAC system, the system shut down after about 4 days. But Lamb’s did not send anyone out to check on the repair or the system. Instead, a guy simply said that I needed a new system for $25,000. Eventually, I found a reputable company that inspected my system and did a $250 to Lamb’s faulty repair. Lamb’s HVAC does not stand by their repair work and will take advantage of the customer.

Lamb's removed an existing large dehumidifier in a pool room. This was not an easy task. They did a fantastic job, and the area was spotless when they were done. Then, they installed a new AC/Heating unit in its place. Again, the area was spotless, like nothing ever happened. The guys took great pride in their work and enjoyed doing it. This was a pleasant experience and a non-worry for me. Thank you all for the work you did!!!

We've had several HVAC systems installed by Lamb for rental and personal houses. I like their work. Looks neat, well done, and they clean up their mess. They use good quality materials and are fast to service if there's an issue. I don't do price checks on service work, but on new installation they're very competitive. I'd recommend them every time.

My HVAC system was about 35 years old and I really needed a new one but was worried that a good one would be too expensive and what I could afford wouldn't be very good. Lamb's actually installed a really good system for an affordable price and it works great. The service was wonderful too. They put in a new furnace and central air conditioner in one day. They said they would start at nine and finish at 4 and they did. I didn't hover but felt comfortable stopping in from time to time because I was so excited. And I don't even have to take it apart to change the filter. I've never had a new HAVAC before and probably won't ever need another one but I'm really glad I got one now. I just wish they did plumbing. I'm having an awful time finding a good plumber.

Conner Brown was the best customer service experience and technician I've ever had! He troubleshooted my furnace over the phone with me when it quit functioning properly during this latest snowstorm. He fixed the issue within 10 minutes and even texted me back within the hour to make sure it was still blowing out hot air. He also went above and beyond and recommended a specific furnace filter to purchase which would help a great deal prevently any further issues along with the great advice of using only distilled water in my humidifier. If I could give 6 stars I would!

12/5/25 very happy with service! Julie was sweet as can be on the phone with scheduling next day service. Gage, tech, was very knowledgeable and helpful. Replaced my thermostat and even took the time to program the schedule for me. Top notch service. He explained if the furnace acts up again they will come back and look at it without charging me a diagnostic each visit, once is enough. So nice not to be nickel and dimed by a place. They are very flexible on taking my credit card payment. I recommend LAMBS to anyone!

I had a great experience with Lamb's when our heat went out. Gage was our technician, and I can’t recommend him enough. He stayed well after 5:00 PM to make sure the job was finished and that our heat was fully restored before he left for the day.

Despite it being the end of a long day, Gage was incredibly professional, personable, and took the time to explain the repair clearly. It’s rare to find that level of dedication and work ethic. He was a pleasure to work with. If you need HVAC work done, definitely call Lamb's Heating & Air!