Constraction reviews in Indianapolis, Indiana

When we called Servpro, Karla and Salvador responded to our emergency in a prompt and efficient manner. They have also been very attentive and detail oriented in the handling of our belongings.
Although our process with Servpro is not yet completed, we’d like to express that up to this point they have been reliable, easily accessible, and profesional.

Rick Boger was amazing! A pipe bust in our business on Christmas night flooding the store for hours before it was able to be turned off and they were there and ready to stay the cleanup the second the water was turned off, which was around 2 in the morning, they were there for a few hours after that cleaning up and setting up equipment. Then were there to help move the equipment on Tuesday for a party and move it back into place Tuesday night. I can not tell you enough how much I appreciate everything they did for us. There were too many of them to mention but Rick, Phenix and Jacob were some of the amazing people! Thank you guys so much!!!!

I couldn’t of been more pleased with Servpro. They came in and took care of the water damaged flooring and cabinets. Due to my sons health, they spayed mold prevention on the floors and walls. I did hate the fans😊. Caleb was outstanding in keeping me in the loop of what they were doing. For as professional as he was, I was blown away by this young man’s age. I will absolutely refer people to this company.

After over a month without rain, our sump pump decided to quit on us when we finally had a very heavy rainstorm. Basement had several inches of water over a short period of time. We called ServePro and they were out with fans and dehumidifier promptly. I would highly recommend their services!

Salvador Gonzalez is the best! Very knowledgeable, helpful, and professional! Very pleased with the work done for my mother and I! Worth every penny! He gets the job done! Highly recommend!

Rick and the guys from Servpro of Indianapolis West absolutely rock! When our house was flooded unexpectedly, their guidance, expertise, generosity and assistance were invaluable. They helped us get our house cleaned, dried and repaired before real damage set in. I honestly don't know what we would have done without them. I cannot thank them enough!

Our business had a flood to keep it simple. We were concerned because we have carpet flooring and we could smell the must and mold forming. This company was tasked with coming in, working around our own customers, and saving money by drying the store out instead of rebuilding the store. They were fast and effective. We really appreciated Jackson and Chris! You did a great job fellas.

We used Servpro of Indianapolis West to clean up water that had come into our school after a large rain.

Drew, Mario and the entire Servpro of Indianapolis West team did a phenomenal job and made quick work of removing the water and getting our building completely dry again!

All of the employees were punctual, polite, and very professional. The equipment that they use was state of the art.

I would highly recommend them for your residential and commercial needs!

Justen and Jackson helped us clean up after our washing machine broke and flooded our laundry room. They helped us understand our restoration options, the time and effort it would take to clean, dry, and repair the affected areas, and how they would help communicate with my insurance company. They were friendly and knowledgeable and I'm happy with the results.

Santiago, Eduardo and Steve all were professional, timely and respectful of my home. They were quick and efficient and paid close attention to the areas of damage. Looking forward to working with Servpro to resolve my flood issue!

Jenny on phone was so friendly & cared to take care of my carpet issue as quickly as possible.
She communicated every step so I knew what to expect & when.
Justen & Louise made a great team.
They were courteous, professional & very kind. The job they did was completely thorough & I appreciate the extra anti-bacterial treatment added at the end.
I am extremely happy & highly recommend ServPro.
Thank You so much Jenny, Justen & Louise.
Robin

We had a fire at our house, and ServPro was there within just a few hours. They were quick to respond, professional and extremely hard working. The team was led by Karla, Sheldon, Stefani and Eduardo. They were AMAZING!!! Their communication was top notch, always letting us know what was going on. They made a very stressful situation a lot easier for us. We 100% recommend Karla and her whole ServPro team!

Ok, early February, we had water in our basement. It was terrible and an even more frustrating experience. We had extensive water in our basement. The whole basement had water. We called our insurance company State Farm, who referred Servpro for water mitigation. Well, they came out right away with equipment, humidifiers and fans to dry our home out. Mario and Orlando were the employees that we dealt with the most and who oversaw the project at our home. This team, lead by Mario and Orlando, were professional, empathetic, and addressed every concern of ours. At first, I was skeptical, but they dried our home out, cleaned it up, repaired anything that was damaged and got our home back to normal. They came everyday to evaluate the drying of our home. I could not have asked for a better team to help with water mitigation. I would have gave them more stars if I could. I would recommend them for any problems with water in your home. I know sometimes it was frustrating, but Serpro's team of professionals got our home back to normal. Thank you Mario and Orlando!!!

The Servpro team led by Mario helped us through a water issue in the basement. They were on-site within hours of us discovering the issue and were professional, knowledgeable, diligent, polite, resourceful, and thorough. After the initial visit, they were on-site daily in order to ensure the mitigation efforts were progressing as planned. In what was a stressful situation, Servpro had an experienced team to ensure that our basement was “back to normal” within just three days of the incident. A special note of thanks to Mario who led with care, concern, commitment and strong communication skills.

Mario was prompt and courteous throughout it my process. He was very knowledgeable about the job and what I should expect. He was flexible with times to meet and used his time wisely. Dilan also supported him with removal and photos throughout the process. I appreciate their help and understanding during this stressful process. Would absolutely recommend them to my friends and family.

Last week we experienced a Sump Pump failure and a flooding in our basement.
We sought out help and Servpro came to our rescue. After meeting with Andrew and then Caleb, we were treated as if we were family.
Servpro representatives were courteous, professional and very knowledgeable.
They dried out my entire basement (wall and all). They ever responded on a Holiday weekend (Andrew was on vacation)
They treated us as though our problem was the most important thing. Note: others we called were not so. They just wanted our business...Andrew and Caleb wanted our trust.
Going forward, we will recommend them to any and every one.
Make Servpro your first and last call !!!!!

Our warehouse had a fire sprinkler burst at night and flooded a large area. Servpro came out and removed the water before the morning work crew came in. No work time was loss.

Spencer Cobb and his crew are absolutely awesome! Spencer is so very polite, all them are! They are good at their job. Spencer goes above and beyond! He's a good worker! Servpro should most definitely keep him on their payroll!

I had an excellent experience with SERVPRO. Sheldon Montgomery was professional, knowledgeable, and incredibly thorough. They arrived on time, explained everything clearly, and worked efficiently while paying close attention to detail. The results were better than expected, and the entire process was smooth and stress-free. I highly recommend Sheldon and his team for their outstanding service!

Buen trabajo

Excelente 👌 y muy responsable