Constraction reviews in Indianapolis, Indiana

Richmond Exteriors did a fantastic job from Terry the estimator to the install crew. The work was timely and was done exceptionally well. The work crew was courteous and very professional. I would use these guys again!

Great company and even better work. Evan Richmond was a pleasure to work with and the entire team provided excellent work. Will use Richmond exteriors for all projects going forward.

We had a great experience with Richmond exteriors. From scheduling the initial meeting to completing the work they were pros! Kept us up to date on the materials. Highly recommend!

Always use Richmond gutters for all my projects and our rentals. They do nice clean work. Been a happy customer for years!

I had a new roof, gutters and trim installed in August 2018. Since the installation, during heavy rains, water came into my office and dripped from the ceiling. This problem never existed with my old roof and gutters. Each time it happened, Richmond would try and address the leak and each time we hoped it was fixed. In August of 2023, following another bad leak, the guys worked on it again and we REALLY hoped the problem was corrected. Kevin Inabnit is great to work with and he and his team have tried hard each time to fix the problem and they are really a credit to the company. Evan Richmond, not so much (slow response, if at all, to phone calls and emails). During the heavy rain we had a few weeks ago, I came downstairs on that Tuesday morning to find yet again, the ceiling had leaked and flooded the desk and floor. Unfortunately, my laptop did not survive this drenching, and had to be replaced. Kevin and his team wrapped the fascia, removed and then lowered the gutter and made sure the slope was appropriate this time to move water to the downspout. Again, we REALLY hope the leak has been fixed once and for all. Even though this was/is an ongoing problem, since I was out of the roof warranty period, I paid for this repair.
My ceiling is discolored and very cracked from the repeated insults. Even though I have done nothing wrong and this has been an ongoing problem, Evan states because the damage was not caused by the roof, Richmond will not fix the ceiling at their expense. I agree that there is nothing wrong with the roofing tiles and gutter. However, we don’t pay for just the manufacturer’s product, but also for expert installation by the roofing company and that is still a WIP (even though I have high hopes again this time).
My rating indicates my satisfaction with the appearance of the roof, gutters and trim and the repeated attempts to make the installation right. My rating also indicates my dissatisfaction with the ongoing problem and Richmond’s refusal to accept responsibility for the damaged ceiling.

Update 4 03 2024
I woke up yesterday morning to fast dripping from my ceiling. Sadly, my roof leak continues to be a problem. Attached is today's picture of my ceiling.

Update 5 11 2024
I am pleased to report my ceiling is repaired. After this last drenching, it was decided to open up the ceiling for the best chance of really finding the source of the leak. It was determined that the problem was due to an incorrect overlap of the manufacturer’s seams upon installation. Luckily, I still had leftover shingles in the garage, so it was a quick repair to that section of the roof. Even though Evan Richmond said there was nothing they could do, and the problem was just structural with my house, the men who actually do the work knew that wasn’t right. I am so appreciative of Kevin and his team’s willingness to stick with it until the problem was figured out. It is wonderful to have this resolved.

I'm so pleased with the fence enclosure they did for me. It was a small job for them but they treated it like a million dollar one. I would highly recommend them for any job

We had a patio cover installed over our new stamped concrete. Even though we had to wait for weeks to get. the concrete installed due to lack of supply because of supply chain, the project finally happened and went very well and well done! The guys that came out were terrific! Installed patio cover in a timely manner and cleaned up after themselves and our patio looks awesome! We would absolutely recommend Richmond Exteriors!!

Extremely happy with Richmond Exteriors! They meticulously added the exterior finishing touches to our English Tudor restoration by installing copper gutters and decorative scupper boxes. Thanks!!

Did a great job putting up the gable brackets and replacing poorly install flashing around the chimney by another company.
Plus the whole roof was replaced

Great company to work with, the products are great and installation was so fast! Highly recommend this company

Richmond Exteriors is the best!! Evan, Mike, Cameron, Patrick and Linko were amazing!! They took great care of us from the very start and now we have beautiful privacy screens for our backyard! We love it!! They were all so professional, knowledgeable, friendly, thorough and awesome!!

Good experience with these guys all around. Tom allowed plenty of time when he came out for the estimate, making sure we understood everything. We didnt feel rushed or pressured at all. Got back to us quickly when we reached out with a few questions. The installers were pleasant with a smile on their face. Got it done, cleaned up, & touched base with us before they left. Happy with
the color and it looks so nice, Tom even stopped by with a piece of the material to help us match paint for our trim. Nice.
We made a good pick.

I had new gates put on my privacy fence. Customer service from Cammeron in the office was very much appreciated. Workers were quick and efficient. Highly recommend. Company was a pleasure to work with. Thank you!

Richmond Exteriors did a fantastic job replacing a wooden gate on my existing fence. The salesman, Tom, was so friendly and explained the process thoroughly. Pricing was just right. The installation process was easy and now my fence looks amazing!

I had a fantastic experience with Richmond Exteriors company from start to finish. They were timely, professional, and the customer service was outstanding. Cameron in the service department was responsive and helpful throughout the process. Patrick and Chris, the superintendents in the field, were amazing—knowledgeable, respectful, and committed to making sure everything was done right.

The fence installers did an excellent job. They showed up on time, worked efficiently, and were very skilled in their work. I also appreciated the clear and consistent communication from everyone involved.

I really love my new fence! It’s beautiful and well-built. This was a major purchase for me, and they made me feel comfortable and confident every step of the way. I highly recommend this team to anyone looking for a reliable, customer-focused fencing company.

Debra P.

I called a few places and settled on Richmond Exteriors, Terry Keasey was the sales guy. He explained everything from start to finish. I was well informed about my install. I got the quote on my gutter replacement the same day! The crew showed up a week later and did a awesome job. Our new gutters look amazing. Thank you Richmond Exteriors!!!

Update 2/24/25
We used Richmond Exteriors for our fence project, about 350'. They did an amazing job!!!

Super professional, did great work and the fence turned out fantastic.

Customer friendly responsive company. Gutter repair was reasonable including new gutter guards. Truly fixed our flooding issues in our basement. Crew arrived on time and was thoughtful and efficient. We definitely would use this company again.

The experience I had was wonderful. The two gentlemen that put up the fence for my back yard were courteous and very good installing that fence. It looks awesome and totally professional.

The communication was prompt and made my experience easy throughout. I would totally recommend to family and friends. Thank you for great service.

The design specialist Tom arrived on time and was very knowledgeable on the different products available. He walked the area with me and answered all my questions. This made me comfortable with my selection of the leaf filter product for our gutters.

The customer serviced that I received from Richmond Exteriors were approachable and friendly. They did a great job on replacing the corner siding post on my house. Just wanted to say thank you.