Constraction reviews in Indianapolis, Indiana

Josh and Pedro were both very friendly and were much on time. They got right to work and did a great job and cleaned everything before they left.
I was very pleased also that they wore covers on their shoes...

Josh, Renee & Pam made a difficult time so much easier! They reassured me that things would be okay and got right to work. They also shared how each step of this process would work and calmed me nervous. They told me to go relax, that they had my flooded basement under control. And for the first time since I found my wet basement, I was able to sit and eat something! Thank you!!!!

Letisha and Luke were great to work with. Polite, very prompt with communication and on time every day. They did a thorough job of cleanup from our water damage . I would use again

Edit: ServPro subcontracted a dumpster service that cracked our driveway upon removal of the dumpster. We reached out to ServPro about the cracks and after weeks now of the run around from them, it's probably safe to say we have received the brush-off. It appears they have no intention to address and resolve the issue their subcontractors created.

Original Review:
Having a group of strangers in your house during a distressing time of damage isn't easy, but Jennifer and her crew put us at ease with their knowledge and kept us informed throughout the process.

Jennifer and Pedro did an amazing job! They took care of all water damages and mold issues.
They are very knowledgeable and did a very good job.
Excellent communication, polite staff and very professional. They are a Great Team!!
I recommend them for all your mold- water damage needs!

We had a side of siding blow off during a recent storm. Water poured in between two walls upstairs & downstairs. Fortunately SERVPRO got involved. The owner, Alan, thankful sent two stellar pros to help out; Josh and Mike. They communicated when they would be arriving. When here they made certain I knew what they found and would be doing about it, and took care of the damage. I'm grateful for this team and for the services provided. These two are excellent communicators and leaders. They understood the lose, what we were going through, and made certain things were fixed in a timely manner. Am pleased to refer this team.

Our Servpro team did an excellent job with water remediation in our home. They made a messy situation much easier to deal with. We really appreciated the professionalism of their team. Would recommend!

We had a dishwasher installed incorrectly by a lowes contractor which ultimately caused water damage to my condo and two others. I contacted Servpro and they took the initiative to reach out directly to Lowe’s claim department which took a lot of the legwork off of myself. The crew Jennifer and Pedro were great! They were always on scheduled, very informative and polite. I would absolutely recommend and/or use them again.

Jennifer was very friendly and helpful. The team was diligent and efficient. They also are taking care of communicating with our insurance company so we don’t have to. Definitely made a bad situation (water damage) a bit less painful.

Servpro did an amazing job for us. The staff is very professional. Great communication with Steve and Jennifer through out the whole process! They were on time for both services. Most of all they worked with our schedule. The attention to detail while the work was being performed was excellent! Thank you to Pedro, Bret and Harrian. Very cost effective. Would recommend to anyone.

We used serve pro when our sump pump backed up and water got into the basement. They did a great job and were very quick in getting the issue resolved. Pedro, Jennifer, and Dean were extremely helpful in helping with the mitigation and working with the insurance company. I would highly recommend them

Servpro technicians Jennifer and Pedro arrived immediately the very day that our sump pump came apart from a faulty installation. They went to work immediately to access the damage and cleanup the water, take out the damaged carpet padding, lay plastic wrap on the stairs and hallway and set up 13 fans and dehumidifier. They told me, in detail, what they had done and what would happen each day of the drying process. They were prompt and very courteous . I definitely would use their service again and highly recommend them.

We had a flood in our basement and Servpro was fast and efficient- the Crew Chief is Robert the Technicians are Jeremiah and Pedro. All very professional, knowledgeable and courteous.

Jennifer and Pedro were great! Very knowledgeable, responded quickly and took care of all the problem areas. This job was no small feet considering I had water damage throughout the entire home but this crew came in and took care of my problem. Excellent communication, polite staff and very professional. Steve the owner is very invested in customer satisfaction, as is the whole crew. I couldn’t been more pleased with the entire process.

Rob and Pedro are amazing. My basement flooded and without the help of Rob and Servpro I don’t know what I would have done. Tremendous service and even better people. I would highly recommended!

Jennifer and Heather were amazing! They deep cleaned my house after a kitchen fire left my whole house with smoke damage. The had a great, efficient system starting from top to bottom and now my house SMELLS SO GOOD! So friendly and professional and even loved on my dog and gave him treats 🥰 thank you!

So thankful for Rob, Pedro and their crew. Professional, compassionate, and trustworthy. They stayed late and showed up early to make sure the job got done. They made an unfortunate situation easier to manage. Highly recommend!

Five stars to Matt, Jennifer, Heather and Pedro!! They came to my rescue after a sprinkler failure flooded our condo. They responded within hours of the damage, and stayed at it for 2 weeks straight, making sure the job was done right! The entire experience was smooth, professional, well communicated, and efficient. Matt handled the insurance people, coordinated the work crew, and always kept me updated. Jennifer, Pedro and Heather busted their tails off to properly remove all the damaged areas…the three of them got the job done as quickly as a crew twice the size! Great people, great work, and greatly appreciated!!!

Awful experience! Overpriced the bid over and over again while doing work that wasnt budgeted for. In the end I had to use my properties video surveillance to get a true price adjustment of almost $5k overcharged. This company is a SCAM!!!

We had a big leak in our upstairs bathroom that went through to the basement - soaking everything… Baseboards, drywall flooring, ceiling, you name it. I was so nervous and very anxious about the thought of moisture in the home with young ones. Robert and his team (Jeremiah, Pedro, etc.) were absolutely unbelievable. Not only where they kind and their work ethic was outstanding… They are just all around good people. While I don’t miss the water damage, we do miss their presence as they made such an unfortunate situation better. I wouldn’t wish this kind of damage on others… But if you are to have any water damage, I do hope that you get Robert and his team. The attention to detail and work ethic is unmatched. Their kindness and communication is the best. So thankful for them!

Jenny and her team were amazing! Our sump pump failed in our basement causing water damage throughout our basement. I called ServePro which was recommended by our insurance company. They had a team out to our house with 15-20 mins of me calling to help us with the cleanup. They were great with communication explaining what they were doing and what to expect. They dispatched a team of pros for the cleanup and remediation. It was a very stressful situation and I felt like we were in good hands. Thank you!