Home Services reviews in Indianapolis, Indiana

Rob Elliott was fantastic with explaining all about the product. Great job

Aaron Lemaire worked with us for the quote. On time and very personable. Also not a hard sell but very informative.

On 08/09/2023, I contacted LeafFilter Gutter Protection to install their gutter protection system at my house. I was assured by their salesperson their product would prevent clogs and water damage, providing me with peace of mind during heavy rainfall. He said “We have a money back guarantee and we’ve never had to cut a check.” Let me be the first to tell you…that’s because they refuse to cut a check.
On the date of completion I discovered one of the downspouts connected to the LeafFilter system was severely clogged, resulting in water overflow and subsequent water damage to my basement. This incident not only caused significant financial loss but also resulted in considerable inconvenience and stress. It’s clear, LeafFilter had failed to clean my downspouts, even though it was specifically stated in the work order.
They are now refusing to give me my money back AND refusing to pay the entire bill to replace my drywall. They say the clog was underground but pictures don’t lie, LeafFilter does.

Dominque was communicative and professional and helped me get the best quote possible. Thanks for your time!

Shawn footman was very helpful in helping us understand everything about the gutters and helped us with pricing

Dominic Crockett was very informative about the leaf filters. Took the time to answer all our question. Very polite and friendly.

Absolutely love our Leaf Filter system. It keeps my husband off the roof. Mitch our sales rep was very informative and knowledgeable with no pressure to purchase. I highly recommend Leaf Filter!

The sales rep that was here first name Jonah very respectful. Definitely will work with you on budgeting if that is an issue.

My salesperson Shawn Footman was awesome. Explained everything very well. Great company to work with.

Shawn was very polite, knowledgeable, and educated me to help make the best decision for our house. I love that this is a permanent solution to a nagging problem!

After the Leaf Filter was installed and the gutters repaired, we had a big storm. The gutters no longer leaked and handled all of the water easily. The product itself is not visible from the ground so won't detract from the home's appearance.

I was very happy with the guys who did the work. They worked hard and nonstop until the job was done. It was cold and lots of snow and ice to deal with.

Dominic was helpful and knowledgeable about this process. He was respectful of my time and wants/needs.

Shawn was very knowledgeable and polite. Able to explain all in detail and find a price in my budget.

LeafFilter's installer, Ted, was awesome! Very professional, thorough & had a customer focus personality. I would highly recommend them for you gutters protection!

We are unsure of the quality of the product or the installation. Just that it is incredibly expensive. What we are sure about is that the installers hit our mailbox as they left our driveway, destroying the wooden post. They attempted to fix it by drilling 3 screws in the side to hold it upright and asked me if it was OK. It was far from OK... It took me several calls to find someone who would help and even once I did, they have been completely non-chalant about the damage caused. The installers were initially tasked with replacing the mailbox and went to a home depot to buy a replacement. Home depot does not carry the mailbox we have but they claimed they bought a replacement. We told them no and that we wanted to get a quote to fix the issue. I had to call the manager 3 times just to get his email so I could send the quote. After sending I waited 2 days and had to call to see when money would be sent. During the call he told me he didn't know and called his boss. This is the first time either of them viewed the quote. They sent to "corporate" for approval who supposedly will send a check for the value of the quote. But after 3 more days of waiting and a call back to the manager I am told he doesn't know again. This company has caused damage to my house and they treat me like a nuisance. I can't see the gutter guards because the height of my roof, but if they installed these with the care they have now, they will fall apart. Honestly, I don't know how good the product is. But this type of thing reaction means I can't recommend them to work on your home. Who knows what damage they'll cause.

Edit: I never received the promised call back so I called the manager and he told me he didn't know which department was supposed to handle our claim so he was waiting on an answer. This is a full week after the damage and he is just now looking for who should handle my claim? I called the number provided by the response and got a helpful individual but at this point it is too late. I appreciate it (supposedly) will eventually be made right but this is no way to handle your business. Unacceptable behavior.

Edit 2: our installation and damage was September 6. It is currently September 23 and we have not been paid or received a call back. Before you get anything installed, ask if Glen SantAnna will be your instalation manager. Leaf filter should be embarrassed for what they consider hiring practices that allowed him to be anywhere near anything. Glen and this company as a whole are a scam.

Brian the sales manager showed up because salesman had flat tire and didn’t want to miss the appointment, he gave me great price and great service, installer was awesome too punctual and professional definitely will recommend to anyone who wants or needs leaf filter now time to see the magic work

Shawn did a great job of letting me know all that I needed to make an educated decision. I also love that they don’t have to take off my current gutters to install their filters, a real cost savings.

𝐌𝐎𝐒𝐓𝐋𝐘 𝐒𝐀𝐓𝐈𝐒𝐅𝐈𝐄𝐃, 𝐁𝐔𝐓 𝐒𝐄𝐀𝐌 𝐈𝐒𝐒𝐔𝐄𝐒 𝐍𝐄𝐄𝐃 𝐀𝐃𝐃𝐑𝐄𝐒𝐒𝐄𝐃

Installed in 2021, these gutter covers have had several years to demonstrate their performance.
I’m pleased to report that my gutters have remained clog-free, as advertised.

However, I’ve noticed a recurring issue: the covers are beginning to lift at the corners where individual sections meet. This misalignment is visible from the ground and raises concerns about long-term durability and the potential for debris to enter the system.

While I understand that no product is perfect, I believe a continuous, single-piece design—rather than segmented sections—would offer a cleaner appearance and more reliable performance over time.

I hope the manufacturer takes this feedback into account for future design improvements, and I encourage others considering this product to inspect installation quality closely before committing.

• ⭐⭐⭐ Positive: The covers have successfully prevented clogs, which is a major promise fulfilled.
• ⚠️ Negative: The lifting at the seams is a visible flaw that could compromise long-term performance and aesthetics.
⚠️ Wet leaves quickly become matted and stick to the filter covers, creating blockages and diminishing efficiency.

Drew was excellent when he came out to review our house. The two gentlemen for the installation worked in ice cold temperatures. The gutters were Frozen blocks of ice. They worked out there for 3 hours straight, not stopping at all to get the job done.

I received a military discount, a senior discount, a discount from the salesman at my house, and a Black Friday discount.

They were fast and thorough, but I asked them to clear off leaves off the rest of my roof and they didn't they got most of it but there's still about a third left that I would have wanted them to handle and they didn't do that by the end of it and I didn't want to press the issue