Home Services reviews in Indianapolis, Indiana

Absolutely wonderful job!

Unprofessional and extremely rude.

Tree experts are here for sure all your tree needs

I can’t begin to say enough these guys are awesome!

Quoted and let me know the tree could be serviced but not a a great candidate. Were more about the truth than the sale!

Great service. Expensive but worth it. Amazing yearly upkeep and preservation of bushes and trees, especially spruces.

Never got to see a service provided because they were a no show after confirming my appointment which I waited 2WEEKS for. Then wanted me to wait another 8 DAYS!! NOPE!!! Don't wast your time!!

Prices raise by 60% in the past fours years quoted 5200 for a tree 6000 with stump removal

My favorite snow crab tree was in dire need of care….Sean and his crew gave it a much needed “haircut” and turned a hot mess into beautiful…I can watch the birds and squirrels frolic through the branches!

Very knowledgeable and helpful. I asked so many questions about the trees on my property and Tyler answered all of them.

I ultimately had them take down a tree that was at risk of falling. Guys showed up on time and did the work!

I needed the tree removed to put my house on sale. The arborist quickly scheduled the work and it was done safely and well executed. Many thanks to him and his crew.

Richard was very knowledgable and helped guide me on what branches I should prune. The crew did a great job and cleaned up everything when they were done. They even took an old pile of sticks and leaves I had and disposed of it! Definitely recommend Richard as a representative and Bartlett for any tree work that needs to be done.

We had an appointment with Mike Seybert on 6-18-13 to come to our home and give us an estimate for pruning and removing dead limbs from three trees and cabling the forks in two trees. Mike arrived early and was very cordial and knowledgeable making recommendations for the work we wanted. We are very impressed and pleased with our dealings with Mike. He's a real gentleman. Soon after we talked with Mike we received a call from the office letting us know that we were on the schedule for a crew to do the work on 8-2-18. On that date a crew arrived early and began work immediately. Matt and the other two arborists were fun, careful, and conscientious, and completed everything we wanted. And you should see how they cleaned up! The yard and driveway looked as if nothing had been done. Guess who we will contact the next time we need help with our trees.

Rick Barker from Bartlett came out to look at 3 trees that I was concerned about. He was professional, provided good input, and did not try to sell me services I didn't need. I had another Arborist from a different company look at tthe trees as well, and the advice was nearly identical, so I felt that he didn't miss anything that should have been done.

The arborists do a great job and I VERY happy with them and the guys that actually took carer of my trees. HOWEVER, their office is awful! they do not return calls. I have been trying to pay my bill by phone for over a month and I cannot get anyone to call me back.

We had a contract with Bartlett which included spraying fruit trees twice in April they never performed. I called them around the first week in May when they should have done the third spraying and was told they did not have the staff. Thye never communicated with us, so I terminated the 2024 contract.

I'd like to do 2.5 stars.
Was disappointed with communication (or lack thereof). We were given day-of notice when they were coming out, and almost always were unable to be home to observe since we weren't given sufficient notice. I have no idea how long they spent working on our property each day. We were billed TWICE for work that was incomplete. We were told a permit would be acquired for work on a busy street in front of our house, but when it came time to perform the work, they just said traffic control was "handled." When I asked, they delayed the work until they supposedly acquired the permit, but to this day I don't know if that actually ever happened.

For the amount of time we had to wait for the work to be done (about 6 months from quote acceptance to completion of work), quality of work, and lack of communication, I would not recommend them or ever consider paying what we paid.

A note: pay attention to the limb size they quote for pruning. There are still numerous small limbs we can't remove on our own that weren't removed since they weren't big enough to fit the bill for what they quoted.

A big thanks to Rick Cater and his team: Raphael, Felix, Oscar, Brad, and Hillary! They just removed a 65 year old Pin Oak tree from our front yard. It was a big decision for us to take down this old majestic tree but it was time. Rick, reassured me that there was nothing they could do to save it. They all worked very hard to get the oak tree down safely. Great job and well done! There is a large void in our front yard, but we look forward to landscaping and planting a new young tree this upcoming Spring! If we ever need any other tree service done in the future rest assured we will have Bartlett Tree Experts do the job!

We had several trees/shrubs trimmed & pruned, and 3 trees removed on Sep. 28, 2020, and 3 stumps ground on Oct. 7. Tyler, our arborist, was very responsive, and knowledgeable. He was patient with us when we made some changes to the quotation. He was very responsive by email when we went over the changes. For future shrub/tree removal, one of our concerns was not knowing what to replace them with. Tyler provided a thorough list of trees/shrubs that could go into their place, that are more native to Indiana than what we had. Bob, the leader of the work crew, was very communicative about what was going on, and answered questions well. He was great with his work crew. He and all work crew were professional, and debris was cleaned very well. When stumps were ground later, we didn't even know they came, and the ground was free of debris. Highly recommended.

Overall a good experience! Last summer I had them over to my house to do a survey of the trees in my yard. Felt like an honest pitch, nothing was being pushed on me too hard.

Decided to come back this summer and have them do some work on a big tree in my front yard. They were fast, cleaned up everything, and were helpful with a couple of extra branches that storms had taken down. Would have them over again!

I hired Bartlett a few years ago to specifically save my oak tree. My tree now has only a few branches with leaves on it that are bright yellow, and most of the branches have brown leaves or no leaves at all. Apparently, it was too much work for them to save my tree. They told me it was going to die and I should just take it down and replace. That's not what I wanted to hear since I specifically hired them to save that tree. I am currently looking for another tree service anyone have any ideas.