LCS Heating and Cooling

I am always pleased with my service from LCS the technician was prompt and very courteous. She completed the system maintenance in good time and left everything neat and tidy. I always buy the yearly maintenance plan so they come out twice a year and make sure my system runs efficiently

Mark Harvey did an amazing job diagnosing the problem, presenting fairly priced options, and advising us so we could make informed decisions. He’s wonderful, and LCS is wonderful, too.

My goodness, what an amazing team of people at LCS! Having to replace a furnace is always a big deal for most people and you never know who to trust or what to believe when it comes to pricing and sales of HVAC items. I had been with a big box competitor and quickly found out just how badly I was taken advantage of over the years.

My 14yr old furnace went down this week and a dear friend of mine in the remediation business recommended LCS to me as a reliable, trustworthy company he'd used for countless numbers of jobs, including his personal home. And they certainly did not disappoint. In fact, they went so far above and beyond it nearly brought my wife and I to tears.

First, O'Neil came out and to the house and put us at ease with a relaxed, no pressure approach to choosing a unit. And the pricing was so much better than the big box companies.

And once we'd decided on a furnace, amazing communication from Heather and Austin started to happen with arrival dates and times.

Travis, Dylan, Mike, and Jair came out to the house to install the unit and immediately uncovered a series of issues with my flooring. Previous water damage had caused joists to fail and the entire support to be compromised. It was a miracle my water heater and previous furnace hadn't completely fallen through into the crawl space.

With expert efficiency and peace of mind, they completely rebuilt the structure and prepared it for the new furnace......all while finding more shoddy work from the previous installers (an entire run of ductwork just disconnected, pouring air into the crawlspace). I couldn't believe the things they were finding and showing me.

This team was committed to making a really bad situation as good as they possibly could for my wife and I. They showed up on time, worked their tails off (even stayed late to make sure we had water back on after having to unhook the water heater to fix the flooring).

I will never use another HVAC company again. If you want integrity, courtesy, communication, great work ethic, and extremely reasonable pricing, don't call anyone else!