Plumbing reviews in Indianapolis, Indiana

Good communication, friendly people, prompt service, reasonable price.

Great service and very fast. I would highly recommend.

Quick and thorough

Professional and friendly.

Very prompt and amazingly took their time to answer all my questions address to septic relatively quick

They came to pump out our septic tank. They were extremely professional and efficient. I would highly recommend them.

These guys came out to pump my tank in the freezing temperatures when everyone else that i called said "its too cold for our equipment". These guys are awesome!

I am very happy with the performance from Max Haas Septic Service. Great job at a great price. Thanks Guys!

Our septic tank filled up to the top up on Sunday morning and we had 4 extra kids that stayed overnight on Sartuday.... Early Sunday morning, things got very ugly fast.. No one could use the bathroom so the wife was freaking out...

I called max hass and he was out that sunday afternoon and pumped out the septic tank for a very reasonable price... The guy was clean and polite and they got me out of a real bad jam... I would certainly use them again for this kind of emergency... Thanks for getting me taken care of...

Excellent service!! I highly recommend. The customer service was excellent and the service tech that came out was very knowledgeable and friendly. I highly recommended.

I've used them multiple times and they are fast, efficient, and extremely cost effective. They are a great company and I highly recommend them.

I have to say, I am impressed how professional and polite they are. Quick service, and reasonably priced. I Definitely reccomend over anyone other septic company.

The price for a septic pumping is reasonable. He came out and found and fixed the issue and I didn't even need a pump, but I had him pump it anyway to be sure I wouldn't have issues for a long time.

Diagnosed problem incorrectly ! Paid them $3200.00 still have problem . Owner won't return my calls.
Stay away from this company !

Professional service from initial phone call through completion of work. Knew exactly what to ask and confirm, and were courteous throughout the process of getting my septic tank pumped.

Excellent and timely service!

Several months ago, I tried to get them to come out to clean the septic tank at my house. I literally emailed them twice, called and left three voicemails, but yet no return phone call or response. They obviously don't have good communication skills or seemingly care about customers. Avoid at all cost!

David came today to empty our septic. It had been years since it had been emptied. It was completely full and he had to really work hard at getting it done. He actually went above and beyond the norm. A huge thank you to David.

This is a reputable, values-driven company. You’re not going to get taken for a ride with them. They are happy to help.

Showed up on time and took care of issues

My husband and I are in the middle of purchasing a home and Max Haas was chosen by the seller (and paid by the seller - not us) to complete a full inspection on their septic system. The inspector (name has been removed) reported that the septic tank was in good condition (evaluated by probe), the distribution box was in good condition, and the finger system as well. They reported that all of the fingers were ranging between 2-2.5 feet in depth, with only one at 3 feet.

After calling every septic company in the Indianapolis area, I was able to determine that Max Haas is the only septic company in Indianapolis that does not believe in septic dye tests. I spoke with over 10 reputable companies that all rely on this as a major component of determining if a septic system has failed.

After having another very reliable company come out to inspect the septic system for another option, we were able to determine that Max Haas reported incorrectly on all of their findings.
1) The septic tank is not in good condition. In fact, it did not have a baffle installed. Max Haas did not even report this.
2) The fingers range between 3 and 5 feet deep. This tells me that Max Haas did not even actually check the entire finger system as the inspector reported very differently on the depths of the fingers/laterals.
3) There was no disturbance around the distribution box. When I spoke to Max Haas over the phone, they assured me that the D-Box is the heart of the septic system and this told them everything they needed to know. When we found the D-Box during the 2nd inspection, there was absolutely no disturbance in the area to the grass or dirt. Please tell me how you can inspect a D-Box without disturbing anything around it? For those of you who don't know, this is underground.
4) If every reputable company in the Indianapolis area relies on dye tests, Max Haas should do. This is an industry standard and should be treated with professionalism. The dye test was able to tell us that there was a drain in which the dye and sewage was leaking from and going into a nearby creek. We tested all of the drains on the home and found that when we put water into two of them (we waited for each to drain in full before moving onto the next), and sure enough, the dye and some sewage came out of the drains. These drains were buried and somehow (intentionally or unintentionally) went over the finger system, causing the sewage to connect to the drain and leak into the creek.

It sounds to me like Max Haas gets great reviews on pumping systems, but they really did not perform at all for an inspection. They charged the seller $300 for a faulty inspection, assured all of us repeated times they were confident in their evaluation of the system (they reported it was in good, working condition). Yet the home has sewage leaking into a creek that connects to a major lake in the nearby area.