Home Services reviews in Grimes, Iowa
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Jordan has been so helpful with a multitude of needs around our home and yard. He is always polite, courteous, and able to answer any question I might have! Thank you for your continued hard work.
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Had a bat in our house, Sam showed up within 30 mins and had the bat out in no time! We definitely be calling again if there are any future issues.
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I have been with Genuine Pest Control since their early days and I stay with them because they are helpful, friendly and quick to respond. We have had them take care of our annual ant situation and every year the ants are less invasive and this year it took one application and that was that! We have also had them take care of bats trying to make a home in our house and GPC made quick work of getting rid of them and making sure they closed off any possible future entrance! We highly recommend them for all your pest control needs!
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David did a great job explaining what he thought was going on with my pest problem. He walked me through various options for solutions. Very professional and polite .
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David was informative and thorough about his work. He was professional, showed us pictures of areas of our roof that needed attention. We had our quote for services by the end of the visit. We would recommend Genuine Pest Control in the future!
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I highly recommend Genuine Wildlife Control! They give exceptional attention to concerns directed to them -- Alison is kind, and thorough and is the 'face and grace' of the company from start to finish with the greatest attention to all details, never missing a beat. David did a fantastic job assessing my problem in DM, Iowa, with birds pecking on my chimney and with suggestions about how to solve this problem. It was recommended first to trim back a nearby tree and then to re-evaluate in the Spring. David could come back quickly given the company schedule and do the tree trimming himself. He worked quickly and efficiently and shaped the limbs beautifully as well as getting the job done to trim necessary limbs. The company seems to care about costs to the consumer -- not offering more than what is needed. I feel the costs were more than reasonable. The work was done quicker than I could have ever hoped for with TOP QUALITY! Everything about this company speaks to SERVICE EXCELLENCE! I am so very thankful for ALL THEY OFFER and they are at the TOP of my RESOURCE FILE to reach out to and others would be very wise to have them at the TOP of their own RESOURCE file as well. KUDOS to ALL -- you are the VERY BEST! Thanks for your QUALITY WORK as well as genuine caring and KINDNESS! YOU ALL GO ABOVE AND BEYOND!
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Sam helped get my girlfriend to calm down that garnter snakes were not crawling through every lil hole around the house. Reassured her the foundation was fine and that they won't be coming in through the outlets in the house. She hates snakes. Thanks Sam.
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Outstanding customer service!
Very professional!
Arrived when they said!
Very knowledgeable!
I would highly recommend! -
Received prompt response to my online quote request and was able to set up an appointment for the same week. David was very friendly upon arrival and made sure all my questions were addressed before the inspection as well as following the inspection. David was clear on how the process to get pest entry issues would be addressed and that a quote would be sent for my review and acceptance of him doing the work.
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David has been amazing. He explained everything and answered all of my questions. I will highly recommend your company because of him.
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Highly recommend! David was very communicative of when he'd be here. Once he arrived he completed a thorough inspection inside and out of our building as we've been having bird issues. He identified the issues and explained our options. He was extremely professional and polite! The entire process was simple and easy.
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Sam was very polite and professional at setting up a cage to catch a raccoon. He called first a gave us a “heads up” before arriving. He also took the time to explain how the cage works. Sincerely Dave Keely
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Came very promptly and was courteous and was very professional. I am in Ames so my charge was a little higher due to distance but worth it
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David did a great job inspecting our home and communicating the problem. We were given an estimate quickly after and able to begin services within days. We really appreciated how easy it was to communicate directly and get answers to solving our pest problem.
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David was great. Very professional. Explained everything in detail. He was thorough and made sure I understood everything before he left. I highly recommend this company and David.
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Geniune Pest Control was very responsive and able to come to our property the same day. Sam was very professional and thorough and offered us a reasonable solution.
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David did Great work for me today. He showed up on time and took care of all of my needs very thorough and professional. I will be a return customer!
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My first service appointment was great. Jordan was thorough, asked questions and Explained each process.
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David was knowledgeable on our issue…he completed the inspection and pointed out the areas of concern and explained what would be required to correct.
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Sam provided a friendly, thorough inspection, identified a problem and recommended a solution which can be accomplished in a timely manner.?
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Highly recommend David at Genuine Pest Control. He’s been to my house twice to go over issues I’ve found and has taken the time to thoroughly explain the problem and how to fix it.