Reviews of local pros in Waukee, Iowa
-
Brice did a good job. It was a loose wire. he didn't try to up sale me. He answer a lot of questions I had.
-
Worst customer service experience! Unprofessional responses from customer service representative by the name of Alema. Asked to speak with a manger or supervisor & was told that they were unavailable, followed by “Oh my God…” then she hung up on me. I called back & again she answered the call. Not impressed at all! I have a brand new system in my home that no one bothered to explain to me. I asked to have a courtesy visit so someone could walk me through our equipment & explain everything & they won’t even do that. Perhaps this doesn’t represent the business owner, but if there are agents answering calls & this is the level of service being provided, they’d be better off just having calls go into voicemail to be returned at a later time. Of course the calls aren’t recorded &/or monitored because if they were, I highly doubt this is the level of communication that would be acceptable. There are many local companies that provide the same service, yet they understand customer satisfaction is important. I’ll obtain service elsewhere.
-
Great experience. Had to use the after hours service and they were prompt. Josue was very helpful. He was thorough in his work and made sure the problem was fixed. Would recommend!
-
Our AC lost power and they came out same day. Trent came out and explained the issue and got us all fixed up. Highly recommend!
-
We use All Season for our business and I also used them personally. Josue was the service tech. He was extremely professional, prompt and did a fantastic job with the repairs and explaining what needed to be done. Would strongly recommend this company!
-
These guys are amazing! Very very hard workers and they do a great job! Very nice and respectful, you won't be disappointed! Thank you for your hard work!
-
Iowa All Season was utilized by my home builder View Homes and I chose them to do my seasonal maintenance. I just got my Spring checkup done and it was thorough and very professional and enjoyable tech, Trent. Customer service was great over the phone and their membership is cheaper and more comprehensive than my previous HVAC. Highly recommended!
-
I had a furnace issue, and I called this afternoon and within two hours they were here working on the problem. They were very professional and friendly and let me know exactly what the problem was and how they fixed it.
-
We wanted to find a new service provider for our HVAC maintenance and decided to give Iowa's All Season HVAC a try and we are very happy we did. Their service tech Brice showed up on time and we discussed servicing our furnace, two fireplaces and a hanging garage heater. Brice went to work and did a thorough job of maintenance and testing of our equipment. We agreed to sign up for their yearly package that includes air conditioning service in the spring and shutting down the fireplaces. The package also allows a discount on parts if other service is required and priority dispatch. We hope to build a long-term relationship and reccomend their services to others.
-
Absolutely outstanding service from start to finish! I had a brand-new heating and cooling system installed, and the entire process was smooth, efficient, and stress-free. The team was professional, knowledgeable, and took the time to explain all my options clearly. Installation was done on schedule, with great attention to detail and respect for my home. The new system works flawlessly—quiet, energy-efficient, and keeping my house perfectly comfortable. I couldn’t be more satisfied. Highly recommend them for anyone considering a new HVAC system!
-
Tyson R. did a great job explaining what he did and things to watch for if we have an issue again. He also took time to have me restart the pilot light so I knew what to do. I will continue to use Dorian for all our H&C.
-
Just a note to let you know that Diego Arellano was at our home today and he did a great job. He was on time, polite, and as Tina Turner would say "He's simply the best".
-
Great team installed and set up my mini splits! Very professional, prompt and answered all of my questions. Would recommend Dorrian to anyone!
-
They came out immediately to fix our mini split and Diego was very professional and timely!
-
Josh was very knowledgeable and friendly. He explained the issue and provided tips on working fire place!
-
Dylan and Ryan were very nice and worked very quickly. I had my water heater, ac and furnace all replaced at a reasonable price and they were very efficient. 10/10 recommend.
-
Our really old thermostat died on us last night and we called up Dorrian Heating and Cooling to have them look at it. Josh called us this morning and was able to replace it with a nicer, newer one. I had a ton of questions and he was very kind and patient answering all of them. I highly recommend their services.
-
Ernest is the MAN. He was extremely timely, insightful, and helpful. 10/10 would recommend.
-
My furnace went out during the coldest days of the winter. The guys that installed my unit were very professional & came immediately! I don't remember their Names. I'm sorry! Also a big kudos to Mike Gilbert!
-
Mom and I had a new General Electric heater/air conditioning unit installed in our sunroom on January 31st 2025. The installers did a great, great job! Mom and I can enjoy our sunroom all twelve months of the year! Everyone at Dorrian Heating and Air Conditioning did a fantastic job!
-
Joe and Heath did an awesome job installing our new furnace. They were very polite and cleaned up the debris from the installation. We are very pleased with the work they did.