Reviews of local pros in Basehor, Kansas

4.6 based on 343 reviews Back to the listing
    5

    I can’t say enough good things about Earl Bryant Heating and Cooling. The coldest day of the year our furnace blower fan went out. I called and spoke with Ed who worked us in within six hours. Todd showed up right on time and had the furnace going within 45 minutes. He was so organized, knowledgeable and professional. It was a pleasure watching him. I’m very glad I called.

    5

    Our air conditioning went out during the hottest week of the year. Our previous company was less than responsive, to say the least. I made one call to Bryant's and within 2 hours, a site visit was made, a bid was made, and an installation date set. When our previous company called the next day to make an estimate visit, I told them not to bother coming, we had a customer service driven company working on our needs.
    A huge thanks to TC, Sam, Dalton, and Ed. These guys just get it.

    5

    Props to the crews that work for Earl Bryant. Just had a new install to replace a 16 year old contractor grade a/c system. Couldn't ask for a better team - efficient, diligent, and helpful. I have never been displeased with any service I have received from them (had a mini-split installed last year, and get seasonal services) - but the crew today (John and David) were just top-flight. I hope T.C. gives them some recognition - they deserve it!

    5

    Earl Bryant was recommended by a friend who had used their services in the past. They quoted me a new HVAC system to replace an 18 year old failing furnace. The quote was competitive and reasonable compared to larger HVAC companies in the KC area.
    It was a pleaseure working with Danny through the quoting and scheduling process. I did not feel I was pressured to make a decision and the quoting was very strightforward without the usual car-salesman type techniques to upsell unnecessary services.
    The installers worked around my schedule and luckily they came to install the new system a day after the old one failed completely.
    I was impressed with the punctuality of the crew - showed up at my door at 8:30 am on the dot, as promised.
    After a small misunderstanding about the location of the AC unit outside, they were quick to move the unit in the deisred locaiton and reconnect it.
    If I had any recommendaitons for Earl Bryant to make their customer experience even better, that would be to do a post-installation follow-up phone call to make sure the customer's expectations have been met with the newly installed system.
    I would highly recommend this business for their fairness, punctuality, and effort to keep their customers pleased.

    5

    Earl Bryant has been one of the best heating and cooling I have had. I've been through four or five different companies at our old house and when we moved to Basehor, I had many recommendations for them. They are very responsive and helped replace our water heater and fix a clogged up ac unit on very short notice. Couldn't be happier!

    5

    I had a faulty furnace and water heater that were venting exhaust into the basement. The gas company had to come shut off the gas. I called Earl Bryant as I had them install A/C a few years ago and was pleased.
    As it was getting cold outside, they prioritised this job, installed high efficiency furnace and water heater, and repaired vents all at a great price. This was done by a professional crew that were respectful and skilled. Highly recommend this company.

    5

    We had an HVAC issue that 3 other HVAC companies were unable to solve. I contacted Earl Bryant and they sent a technician the day following. Within a short time Todd had evaluated our system and successfully diagnosed our issue. A part was ordered immediately with a quick second visit to make the repair. What had taken 3 companies over 21 days of failing was solved by Todd and Early Bryant within a couple days. I couldn't be more thrilled with their customer service, knowledge, professionalism and responsiveness. Todd also kept me updated at all steps of his process, was pleasant and obviously great at his craft. Earl Bryant has won their place as our new HVAC service company.

    4

    Over the weekend we had the unfortunate experience of our A/C unit going out. I called Earl Bryant's 24 hour service line and a technician was at my home within an hour. Since it was a weekend I knew I would be paying a hefty price for the service call ($150.00), which I was totally okay with. It turned out that the only thing wrong was the capacitor went out which the technician replaced in about 20 minutes and we were up and running again. What I was totally surprised by was the cost ($180) for a 15 dollar part. I realize that the majority of the cost was for labor but strongly feel that 165 dollars an hour for a 20 minute fix is a bit excessive. I reached out to Earl Bryant and was told if I had known it was the capacitor I could have went and bought the 15 dollar part and installed it myself but because I didn't know that was the only thing wrong the $180 is what they charge. Don't get me wrong, I was very grateful that the technician was able to show up so quickly and fix the problem very easily. I just feel that this is an example of when people are in need of services it is easy for companies to take advantage of this fact and charge excessive rates for simple services. Rylan was the technician that fixed our A/C and he did a great job. Thanks for being available when needed.

    5

    TC and his company were right on the button with the whole Hvac project, from explaining the features of the new Trane system and getting the bid right the first time. That experience was only surpassed by the installation which was flawless and better than I could have imagined. We could not be more satisfied, and we were so happy that Earl Bryant decided to tackle my new garage door install. If you don’t give them a call for your next project, you will have missed out on what customer service should be like with everything.

    5

    The Earl Bryant team was great to work with for our new HVAC installation. They answered all of our questions, showed up when they said they would, and did clean work. Our house is warm, the new system is quiet and we are happy with the work that was done. Thank you!

    1

    Unfortunately, I have to give them one star. I had an appointment scheduled for 3PM this afternoon to get an estimate for a new air conditioner and furnace. I waited until after 5PM and the representative never showed up. I understand that things happen, but a phone call or email would've been nice. If they can't even keep an appointment for a simple estimate, I don't think I could trust them to keep an installation appointment.

    5

    Couldn’t be happier with the services provided by Robert, Danny, and Amy when I needed a complete hot water heater replacement. Communication was second to none. They stuck to their original quote and were completed in a very timely manner. I got 3 competitive bids and Earl Bryant was the most fair. I went with them, not just because of price, but also the reputation they have speaks for itself. Thank you for making this process more simple than I could have ever imagined. They will be my first and only call for future needs.

    Jordan S.

    5

    Called to schedule an appointment and had one the same day. Danny came out and looked around and went back and sent us an estimate with a few different options the same day. He was very professional and kind. Didn’t try to sell us something we didn’t need was very honest with us. Don, Joe and Danny all came out the first day of install and everyone was prompt and super friendly. Came back the next day to install a furnace in our detached garage and again great service. Couldn’t be happier with our new heating and A/C, got to try them both out in the same week. Thanks again!

    5

    Todd came out to fix my furnace. He was very nice explained what he was doing and what was going on with my furnace. My inducer wasn’t working properly, he removed it cleaned debris out because it wasn’t spinning correctly he also lubricanted it as well as replaced some rusted screws. He then placed it back in and started up and now we got flame. He also checked airflow and carbon monoxide readings. Todd was GREAT!!!! I’ll use them next time something goes wrong and reasonably priced. I now have heat! Thanks again Todd👍😊

    5

    Great company to do business with, top notch. My A/C died on a Saturday afternoon. Earl Bryant is my local company so I called them, they came out with in an hour on a day they were closed to get me fixed up. Unfortunately my system was shot so I needed to buy a whole new set up. I asked them for a bid to do the job they had it in my email that day and told me if I wanted to move forward they could install it on that Tuesday so 1 work days notice. I shopped 3 other Heating and Cooling companies for price before buying. Earl Bryant by far was the most responsive. The other places I had to make more than 1 call and in some cases several calls just to get a price. It took me 4 days just to get bids from the other places. As I was going over the bids I had several questions and emailed them, the other companies were very slow to get back to me or didn't at all, TC at Bryant's responded to every email I sent with in 5-10 minutes. Comparing the prices Bryant's proposal was very competitive on price but more so they were engaged and helpful, they made me feel like my business mattered to them. I chose Earl Bryant's. They got my job scheduled quickly, came and installed it flawlessly, it's now working terrific. I couldn't be more pleased. Earl Bryant's has their act together, they are very good at what they do. Highly recommend.

    5

    My experience with Earl Bryant was phenomenal. Danny was very responsive and knowledgeable about not only the products they offer but also what was right for our home. the technicians were on time and completed the work cleanly and quickly. The system itself operates great as well. If you're in the market for a new hvac system or any other services they offer, do not hesitate to reach out to Earl Bryant for your needs. They went above and beyond and i will recommend their services to anyone in the area.

    5

    Very impressed with Earl Bryant. Danny and Todd came out to replace my heat exchanger. They were fast, professional, and had parts ready to go! I highly recommend them.

    5

    I recommend this company. I have used them twice, once for my A/C a couple years ago & once for my furnace recently. Both times they were efficient, quick to respond, fair, and fixed what I needed the first time. They are knowledgeable & polite.

    5

    Since the end of the year is nearing, I’m trying to finish up on some things I’ve been putting off. Thus, the purpose of this well-deserved review. This past August 2023 when it was blistering hot, my pregnant daughter’s air conditioner went out. This occurred on a Saturday so I called a 24-hour service. That service came first thing Monday morning and told my daughter that her unit was so old that her entire system (both AC and furnace) needed replacing costing around $9,000. Before doing that, we needed a second opinion. So I immediately called Earl Bryant Heating & Cooling and Home Depot for replacement bids. Earl Bryant arrived fifteen minutes earlier than the scheduled appointment. The technician, Danny, said if I can fix it rather than replace it, I will. Danny also advised that the “entire” system (both AC and furnace) would not need to be replaced since one was gas and the other electric. That alone would save us considerably in cost. Danny disassembled and cleaned the entire unit and found the blower was burnt out. It was also low on Freon. Since he didn't carry this particular blower, he ordered it and went and picked it up. Danny installed the new blower, added Freon, and then waited to be sure the unit was cooling before leaving. Later that day, he called to make sure it was still cooling. I am so thankful that Danny/Earl Bryant Heating & Cooling came to our rescue. I am so sorry it’s taken me this long to write this review but want others to know that you are a trustworthy and reputable company. You could have easily taken advantage of the situation costing us thousands of dollars. So we thank you for your honesty and service, it was greatly appreciated.

    5

    From first call for my HVAC issue, Earl Bryant was on it. Quick dispatch and professional, effective, efficient, and polite service from there. Pricing was very fair- and even handled an equipment warranty replacement for equipment there didn't install. Couldn't be happier. Danny (sales), and Kyler and Todd (service techs) were exceptional. Highly recommended.

    5

    Cannot praise this company enough! Danny, Kyler & Todd were great to work with! They did an amazing job with the installation of our new AC, Furnace & Hot Water tank. They were quick, thorough and clean. By far the best service we have ever received from start to finish!