Reviews of local pros in Basehor, Kansas

I wish I could leave zero stars. After spending over 5K, two AC units, 4 months of no AC in 90+ Kansas heat. We decided to cut ties with them. Next company we used for routine maintenance said “the did the ultimate Frankenstein job”. Stay away, or spend 1000s and be in my shoe.

Joe was here on time. Obviously knew what he was doing. Clued me in on a few things about warranty companies that will probably save me in the future. Took care of the problem with no hassle. Air is sure cool now. Thanks Joe!!!

If i could give no stars i would. This place is absolutely the worst customer service i have ever encountered. They work with home warranties and lets just say i havnt had AC in a month. They use excuse after excuse and say they are a small company with only 2 technicians thats why it is such a wait.....total idiots dont use them! Your Welcome!

Jim was very professional and helpful. He did a good job of explaining our options to repair or replace. Pricing seems very fair as well. Thank you Jim.

We've had an appointment scheduled for almost a week with this company. Today we wait for our appointment scheduled promptly between 8am and 4pm. We call at 4:05pm asking why no one has showed for their appointment. We're then told they don't service our area. Really you couldn't figure that out when the appointment was made? You couldn't realize your mistake in the days leading up to the appointment? Could you at least have called the morning of to tell us you weren't going to show up? Horrible service, to put it kindly.

Above and beyond expectations! Ofcourse our AC went out on the hottest day of the year so far. Mechanically Inclined was there immediately and knew exactly how to fix the issue without hesitation. Extremely professional and took the time to explain to us each step along the way. Highly recommend!!!! Thanks a million!!

I had them install a new heating and cooling system at my business. I got great service and have recommended them to friends. When im ready to upgrade my units at home I will be calling them.

Read the reviews. Don't waste your time or money. Not trustworthy. First of all, they don't even care wearing a mask when they come in. The technician won't ask you to sign on anything or no paper works after work is don. You will receive a statement via email with signature (scribble) under your name where the customer supposed to sign for receiving/completing services. I called and ask them about the scribble signature under my name, they didn't even care and told me in a rude way "you don't understand, it is not like a signature on credit card!" That's not the point. I even heard another guy saying "OMG" in the background. I'd say it's considered as a fraud to fake the customer's signature in any businesses. If they need it for international use, they shouldn't send it to their customers with fake signature under customer's name. Very unprofessional and rude. I don't even want to hear any explanation or excuses on this.

We have used them for our heater and now our AC unit. They are very professional and knowledgeable at what they do. I highly recommend them to others. I know if we have any issues going forward we will be using them.

DO NOT USE THIS COMPANY - Just Look at the report to the warranty company
The technician reported: System not properly maintained, abuse and misuse and operated with no freon in the system...
Tech just made things worse, from his own word:
I could not keep the compressor running long enough to perform a pressure test either. Compressor is now compromised from running without proper refrigerant levels.
No concern to make it better, they made it clear it is YOUR fault and YOUR problem.

Should be renamed to Mechanically DEclined!

JIm and Katlyn are wonderful and we use them exclusively for our apartment complex and have for years! Very happy with their work, JIm is honest and has good communication. Would recommend to anyone, including friends and family without a bat of an eye

Joe was quick to get back to me after an a/c failure on Sunday. I received a call at 8:30 Monday morning letting me know he would be there between 1-4. Naturally I assumed it would be closer to 4 but joe call at 12:45 letting me know he was on his way and it would be about 20 minutes. Good knowledge got the a/c blowing cold again. Would recommend for sure.

I saw the latest review and I swear they did the exact same thing to us!! My home warranty HMS National sent them to my tenants house a duplex. They reported how dirty and wouldn’t work and sent in a $9k bill to replace! For a freaking duplex... 1 side of the house?!!! No thank you. Found another one that doing it for $2k. Lesson learned....

we contacted Joe from this company for HVAC issue through American warranty, they have played the game with us by cheating that parts are not available dragged the issue for 6 days though we have months baby in the house. We got other contact and got the issue fixed in 30 min.

The company misdiagnosed issue with my furnace with a warrenty company. Do not use there services. I had to get a reputable company out to fix problem buy had to cover it out of pocket due to the respond this company sent to warrenty company cinch.

The team at Mechanically Inclined is one of the best in the entire city. Jim is not only concerned about your system but he wants to make sure you are well educated and only pay for what you need. Their motto is 100% true, “For peace of mind, call Mechanically Inclined!”

This company was hired by TotalProtect, my home warranty company, to check out my furnace. It stopped working last spring. I contacted them to make sure that they worked on gravity he furnaces. The young lady that I talk to assured me that they did if it was natural gas. I asked her to check with the technician to make absolutely sure he or she was familiar with them. They came out when I wasn’t home so my sister let them in. The report that he submitted stated that the filter was very dirty and that it was installed incorrectly. This type of furnace does not have a filter and it was installed in the 40s. I don’t know what the code was that. Other items in the report lead me to believe that he actually was not familiar with fixing this type of furnace. Because of his report TotalProtect would not honor the warranty. When I called them after talking to TotalProtect, to ask them to amend the report so it had correct information on it, I was basically told maybe maybe not. But it wouldn’t make any difference anyway. Because of the customer service and the lack of knowledge of the technician I would not recommend using this company.

We just moved into our home within the last six months and have had numerous “kinks” to work out as we become familiarized with our systems. Mechanically Inclined has been AMAZING to work with…they answer calls promptly and send out techs quickly. Jim has even answered MANY questions I have had via text to help with problem diagnoses prior to (or in lieu of) visits. They have been great!!!

I had no heat, Sears Home Warranty sent Joe from Mechanically Inclined, he was on time (even early). He was polite, professional fixed the problem— that a previous Co. had failed to do when they had installed a new thermostat. I would recommend them for any heating problem. I will request them with any future heating or cooling problems.

Home warranty customer beware!
If your home warranty recommends this service for a second opinion, ASK FOR ANOTHER COMPANY. Just like other low star reviews have stated, they will tell you one thing and write something completely different on the report they send to your HW company. Good thing I read the reviews prior to him coming and recorded the conversation. If anyone would like a copy of the report and video recording I would be happy to help you avoid this unethical company!

Jim and his team have always taken care of my family and I at two different residences we have had. While it takes a lot to put trust into companies who are providing services for items where you may not have much insight, Mechanically Inclined continues to exceed expectations. Fully recommend and happy to be a reference!