HVAC reviews in Lenexa, Kansas

Lots of choices in this industry but Suburban should be your top choice! You are not just another customer to them, they will go out of their way to take care of you.
We just brought out daughter home from the hospital and the AC wasn't cooling (refrigerant leak). Wes came out on a Saturday and made sure we had cooling. Our unit was old so he suggested a replacement but didn't pressure us into it. Well, a few months went by and no cooling again. I called them after hours on a weekday but didn't leave a message as it was after hours and I would call back tomorrow. Laura called back that evening and got us on the schedule for a replacement. They had another install the next day but was at our house early to add refrigerant so we wouldn't be uncomfortable until our new unit could be installed.
Clay and Jackson expertly installed the new unit and it is working great. Clay even came back to our house after hours the next day to answer some questions I had on the unit after it was installed.
These are just awesome people doing awesome work and looking out for you every step of the way.

My air conditioner went out Friday night. They came Saturday while I was teaching and fixed so I could get through weekend. Monday came and put in a furnance and air conditioner for me at a very reasonable price. They were GREAT to me. I trust their expertise,knowledge, and honesty 100 percent.
Gary Scott

Suburban Heating and Cooling installed a full HVAC system in my home. They provided excellent service and top notch work. Knowledgeable, experienced and efficient from start to finish!!! I especially like that it’s a family owned business that takes pride in what they do! Hard to find these days! Highly recommend 100%

I always have a fantastic experience with Suburban Heating and Cooling! Their communication is always top-notch from start to finish—they keep me informed every step of the way. They are incredibly knowledgeable and quickly diagnosed and fixed the issue, saving me a lot of stress. On top of that, they are super friendly and professional, making the whole process smooth and hassle-free. I also love that it is family owned! I highly recommend them to anyone in need of heating or cooling services!

Suburban Heating and Cooling did an amazing job on installing out new HVAC System in our house. They made the whole experience easy from start to finish. Saved us Money as well! Will be using them for all our future HVAC work!

I recently had the pleasure of working with Wes and Clay from Suburban Heating & Cooling, and I can't recommend them highly enough. From the moment they arrived, their professionalism and expertise were evident. They took the time to assess my heating and cooling needs thoroughly, explaining the options available to me while ensuring I understood the process.

Wes and Clay worked efficiently and effectively, demonstrating a high level of skill in their craft. They were respectful of my home, taking care to keep the work area clean and organized. Throughout the installation process, they communicated clearly, providing updates and answering any questions I had. It was refreshing to see such dedication to customer service.

What truly stood out to me was their commitment to ensuring everything was functioning perfectly before they left. They performed thorough tests and made sure I was comfortable with the new system. Their friendly demeanor and willingness to go above and beyond made the entire experience enjoyable. If you're in need of heating and cooling services, I highly recommend Wes and Clay from Suburban Heating & Cooling. They truly exceeded my expectations!

Suburban Heating & Cooling has been a lifesaver! Our AC went out during the hottest week of the summer, and they were out to our house in no time. The technician was super knowledgeable and explained everything clearly before starting the work. They were efficient, professional, and the price was fair. I highly recommend them for any heating or cooling needs!

Suburban Heating & Cooling has been my “go-to” for hvac install & maintenance at my home for the past 6 years and I’ve been very happy. They are kind & friendly, clean & professional-taking time to answer questions. Suburban team responds quickly to any needs or requests. Highly recommend!!

We had the pleasure to have Suburban Heating and Cooling LLC at a home we had just purchased to install a new complete HVAC system. This was the second time for purchasing a new system from Suburban and after our first experience there was no question Suburban is our Go To HVAC company for anything we need. From calling to schedule a quote, onsite quote process and installation there is no company any better with communication, customer service and onsite installation team. The installation is actually just beautiful. Our home was left so clean at the end of project. We could not be happier with this project.
Also the spring and fall maintenance plan with Suburban works very well for us.
We sleep well at night or during the heat of summer know the HVAC systems will perform as they should.

You can trust KC HVAC Savers! Super prompt arrival. Thorough service and extremely honest. Great prices. By far, the best HVAC Company I have found.

Very quick to respond and fix our issue. Arrived at our house within 2 hours of calling, on a weekend! Incredibly friendly and the best value in KC. Great products, great service and great price. HIGHLY RECOMMEND!

KC HVAC Savers is amazing. It’s like comparing a Master Craftsman to an occasional DIYer. Last fall, we were using one of its major local competitors that is run like a private equity firm; all hat, no cattle.

They sent their newbie tech out to do an A/C maintenance call, and he didn’t do something correctly. Before he came out, our A/C was working well. The next day, all the R22 was out; no cooling.

They sent out a salesman who said, “I’m surprised they sent out a tech to service such an old (22 years old) unit.” He said that losing all of the R22 in one day rarely happens. Tell me about it.

He gave us a quote on a new A/C with a “free furnace”. (If you hear that, find a new HVAC contractor right away.) Since it was tolerable without A/C, we chose to wait. OMG am I glad we did.

We went through Angi, which recommended four non-PE contractors. The one we chose sounded like a locally-owned contractor that hadn’t sold out “in more ways than one”.

Alan Cardozo reached out to me and explained that he paid his techs a salary and incented them on the basis of the reviews customers gave. The other contractors incentivize their techs to upsell A/C and furnace upgrades. They don’t need to hire experienced techs, who have probably left to work for people like Alan, who values them as craftsmen.

With our backstory in mind, he sent out a tech who had worked for contractors who want most if not all repair calls to result in upsells to upgrades. This relatively older tech discovered that the connections were not good. So, of course, the R22 leaked out.

He pressurized the system with an inert gas on a Friday and came back to check it on the following Monday. The pressure held, indicating a leak was unlikely. To check this another way, he drew a vacuum, and it held for several minutes without changing; another indication there was no leak.

After talking with Alan, who concurred that there was very likely no leak, the tech added five pounds of R22 to fully pressurize the A/C. We turned the A/C on, and it works as it should.

We will want a new A/C and furnace someday, and I am confident the only person I will call is Alan. Meanwhile, we have scheduled service for our furnace in the fall. There is no contract. As long as we keep using them, though, they treat us as though we do.

Used KC HVAC Savers, the technician was out promptly and installed our non-programmable thermostat. He tested to make sure it was working properly and charged and agreeable price for the work. Would recommend.

Amazing service! Very professional & knowledgeable about my issue. Made things quick and easy. Didn’t try to over sell me on anything and clearly told me what was going on. 5 stars. Definitely recommend!

10/10 would recommend! Just what you want from a repair company, short, sweet, and to the point. Extremely reasonable cost and came ASAP (even though it wasn’t an emergency). We found our go to HVAC repair company!!! Brownie points for having dog treats for our pups

We contacted them on a Saturday morning, and they arrived within 45 minutes of our call. Their tech was highly professional, extremely knowledgeable, very friendly, and they offered the most competitive pricing in Kansas City. They resolved our system issue within 30 minutes of arrival. We HIGHLY RECOMMEND their services and will definitely refer them to our friends and family. Give them a shout, you won't be disappointed!

My Mom thought she needed a new AC unit. She called KCHVAC and they were out same morning. John was polite and had a get down to work attitude- fixed it quick, $180 later their unit is up and running and no replacement was needed. Thank you for being a stand up company!

I highly recommend KC HVAC Savers. Within an hour of calling, Ian arrived at my home to service an outdated (20-year-old) R-22 air conditioner that had been under-performing. Ian was professional, friendly, and answered every question that I had. The old air conditioner is now working like new, very cold air out the vents, ready for the summer heat. Thanks!

I appreciated that Allen talked me through the trouble shooting and options for repair! I highly recommend his company and he should be your first place to call when you need repair or maintenance!!

Logan was very helpful. Grateful someone could come so promotly on a winter day. Thank you Allen and Logan!

Love this company! They seem to be actually family owned. Most companies are claiming to be but they are not. They came in and fixed multiple items at a very reasonable price. Getting a bid to do a bigger job with them now!