Home Services reviews in Olathe, Kansas

the "Before" and "After" present the story accurately.
we recently built a new home to retire with our goals being to improve our health and just take life more easy - which includes having the best lawn in the neighborhood. After two grueling years with poor results, I broke down and hired a lawn care company - Aspen Lawn & Pest Control.
our UGLY lawn was beaten down due to a broken sprinkler system (Aspen fixed); grub infestations (Aspen fixed); followed by moles & voles (Aspen fixed).
The real motivator for us was simple - please just help us get our healthy grass back!! Thanks to AJ and his team - Aspen Succeeded - we are Proud Home owners (with healthy green grass)!! and excited to post a 5 STAR review for this outstanding team!! call Aspen and come into the land of taking life easier!
daChief

I have used Aspen for about 3 years and they are wonderful. They have been attentive to my needs and are always helpful and friendly. I love receiving emails from my lawn maintenance technician, Jake, notifying me of what he did after each application and providing tips and/or suggestions of what I might need to do. They are a terrific local company that hasn’t forgotten how to treat their customers. They offer several services and recommend them for any of them and feel confident should we see any issues, they will make them right. Look forward to many more years. Thank you!

These two young men are delightful. They work hard and do everything they say they will. They are prompt, courteous and reliable. Their pricing is more than fair. I can't say enough good things about them.

They came out and did my fall cleanup of leaves and branches from all the trees that are in our neighborhood. They mowed my lawn for one final time before the season ended and I look forward to them coming back out in the spring and maintaining my mowing and landscaping

Would recommend this company for residential and commercial owners. Their team members are hardworking, professional and easy to communicate with. They are always willing to do what I ask of them and my properties always look great!

The work was adequate, but the prices are entirely too high. FWIW, I was not going to leave a review, as I had already expressed my displeasure directly to the company, but they sent me this link, so I followed up.

The entire experience was extremely positive. The brothers did a very fine job, rates are reasonable, and I will continue to use their services to save my back which makes me very happy.

Agreement was every two weeks but they cut more often and bill for it after the fact demanding payment even though we didn’t agree to more cutting. When they did cut I had to complain and have them come back because they didn’t cut or trim everything. That happened very often. They’re pushy for payments on the unnecessary extra cuts and make excuses or blame the customer when they do a bad job.

Brown Brother's Lawn Care is great to work with! They are always timely, great with their communication, and do an amazing job with my lawn. Highly recommend

I contacted Eddie about shoveling our driveway on a recent bitter snow day. He was quick to respond to my request for help and arrived on time the next morning to shovel. He and his brother were fast and efficient and cleared the walk from my driveway to the front door without being asked. For the next big snow, I will certainly want to use their services. Thanks!

😏Well I gave this company another chance it's now 7:25pm no call no show.
It's a shame I guess my business was not important enough for them..maybe I didn't own a big fancy home..Maybe we weren't the right color. I don't know but I throw my hands up at this company..I definitely would not recommend this company to any one..smh

Well after receiving their bad review they did contact me and apologize for everything and want to make amends..I am a reasonable person so I am willing to give them the opportunity to make the wrong right..I pray they will keep their word and do the job right this time..I will keep everyone posted on the outcome thank you

Initially we got off to a slow start as a result of a misunderstanding, probably some of that is on me, but that is why I gave them 4 stars instead of 5. They are truly great at communicating, they show up, do their thing, and off they go. I’m pleased with my lawn and how it appears. I really cannot say enough good about the Brown Brothers.

Brown Brothers has been reliable and professional. Been with them for 2 years and I'm very happy with them. I recommend them if you have lawn care needs.

This past year I have been utilizing the Brown Brothers Lawn care. Every time they have done my lawn it has looked great and done thoroughly. They are always on time and great with their communication. Would highly recommend!

UPDATE: After 2 months I finally received our official invoice. It was almost $200 higher than we agreed on. We called to see if he would knock that off since the work was so poorly done and because that wasn’t the agreed on price, or see if he’d come fix his errors to justify the price, and he just justified that the extra was taxes even though every time I’ve had bids done companies already include the taxes. Terribly unprofessional “company”.

I don’t usually take time to do reviews but I feel like it’s important to relay my experience so maybe it doesn’t happen to the next person who hires these guys. Maybe it can help Brown Brothers build a better business. We were looking for a company to do our landscaping around our back patio and I decided to hire brown brothers because they originally had the cheapest bid and they seemed easy to work with and they had great reviews online. However, my experience was very frustrating from beginning to end.

Communication was very unprofessional, I would call and text Eddie and sometimes I wouldnt get a response, sometimes I’d get a response a couple days later. He no called, no showed three times. I understand things happen and things need to get pushed back but it’s completely unprofessional to not give your clients a courtesy call or text to let them know you’re not coming when you planned. The bid I was originally given apparently didn’t cover everything we discussed when Eddie came out the first time. I drew him the exact plan I had explained to him because the drawing he sent me wasn’t what we originally talked about and it didn’t include all the spaces we talked about. His bid also only covered the trees and bushes we talked about but not the flowers we talked about. I wasn’t sure what flowers to go with but I told him what I was looking for and figured he’d put an allowance in the bid and include some different flower options for me to chose from. Instead it wasn’t in the bid and I ended up going and picking everything out myself at the landscaping store. Because of the horrible communication preparing for the landscaping plan, I knew I needed to be there for the install. And I was glad I was because even though we’d gone over everything I wanted twice and he had the drawing of exactly how I wanted it, it wasn’t being done right. The plants were being installed unevenly and in the wrong places, the width I’d asked for between the patio and the edge of the mulch wasn’t correct and because they’d already dug it out and didn’t start with a painted line to make sure it was right before digging I just had to deal with it, I asked for a curved edge for the mulch and he tried to do a straight line and then they tried to make it a curve the best they could but it’s not exactly what I was wanting. There wasn’t enough mulch put down, it’s so thin you can see through it, the flag stones were just set on top of the mulch so they are a tripping hazard. Not even a month went by and grass is growing everywhere up through the mulch because no preemergent was put down. They literally just threw a thin layer of mulch over the dirt. Eddie hit our sprinkler line and said he wasn’t sure what the pipe was he hit. He did come out and fix it after no showing twice. But I’d asked him to make sure we were there to make sure it was being fixed correctly and he did it when we weren’t home. Our sprinkler seems to be working fine but we can’t see that it was repaired correctly and also our tree was replanted crooked and on top of the sprinkler line so we will most likely have to dig it all up again to move the line so roots don’t grow in to it. So now we are going to have to fix all these problems and spend more money then if I would’ve gone with a more professional company who does this full time. I found out through all of this that this is just something Eddie does on the side from school. Which is great if the work was being done right and communication was professional. I hope this honest review can help correct future business they do for other clients.

The Brown Brothers took care of our lawn needs all summer and fall and did a great job. They worked around our schedule and were competitively priced and we will continue to utilize their services.

My experience with Brown Brothers lawn service has been great.
I started with them this Spring and I’m very happy with their service. They are very conscientious and detailed with their work.
I would recommend them If you are in need of lawn services.

Originally gave these guys five stars, then edited it to three stars after reaching out to them a couple of times with no response. Turns out I was texting to a number they use for outgoing messages. Derp.

So now I’m back to five stars, with the comment I’d originally posted: that these guys are dependable as clockwork and did a fine job of mowing, edging, and blowing my driveway and sidewalks all last season.

The guys had top notch equipment and took very little time to do a detailed, thorough job. Their strongest benefit is their reliability and communication. Calls/texts were always politely and promptly returned as the schedule changed as Nature tends to do. All of this for a reasonable price and value. Highly rec'd!!

Brown Brothers’ Lawn Care made it easy to make sure I had no worries with my lawn. They were consistent with their schedule. They offer more services than mowing but I still like to get out and do a few things. Will probably take them up on more yard maintenance.

I have used their lawn service for over two years and have been thoroughly satisfied with their performance. Any questions I had were answered promptly and courteously. They use excellent equipment for a great result for the cutting and trimming. I’m sure you will be pleased if you decide to use their services- give Eddie a call to discuss you lawn care needs.