Home Services reviews in Olathe, Kansas

STAY AWAY!!!!!! I live with my parents and we hired this company this summer to do some lawn work and a little landscaping. During the summer they failed to mow when scheduled leaving us to take care of it. We would contact the company and would take days if not weeks to contact us back. We were excited for the landscaping and it looked subpar at best, same as the mowing. I could have hired a local teenager and they would have done a better job. When we asked about the quality there was always an excuse and blame placed on my parents. We received the bill for the landscaping and mowing and our draws dropped. It was thousands, THOUSANDS over what was quoted. Disgusting!!

Brown Brothers have aways done a great job on my lawn.

Our normal mower (grandson) broke their leg so we needed someone quickly to finish out the season. Brown Brothers stepped in and did a great job. I would recommend them to anyone and will use them again if needed.

Stay Away! Gives a good quoted price and even after you have paid in full, or above the original quote, the price just keeps increasing. Obviously puts the buyer in a bind when you have a half done project and they already have your money. Feel pressured to keep paying the increases as they can be attributed to material cost increases since the project began and whatnot. Overall unprofessional and 0 star business.

We have had two prior lawn care companies and Brown brothers lawn care are by far the best. They are always on time, they work quickly and efficiently, our yard looks great and we don’t have to worry about mowing! They also clean up the grass that gets mowed on our swing set, our driveway and steps. Hire them if you’re looking for great service!

After having a bad experience with TruGreen not showing up as scheduled last year, we decided to try Brown Brothers this year. Unfortunately, we had a similar issue with scheduling to the point that we have now been waiting over a month from initial schedule for the latest lawn treatment. Our lawn is currently overrun with broadleaf weeds. We have finally cancelled and are going to do the work ourselves. We did get responses and communication was professional from Brown Brothers, but the lack of execution was disappointing. I suspect we are not a major customer as we just have lawn treatment, so they likely prioritize bigger customers.

I used Brown Brothers Lawn Care for mowing my yard. These guys did an amazing job. They worked as a team of 2 one mowed the other used the weed eater to trim my side walk and drive way. They always cleaned up any grass that was on the sidewalk and driveway. The guys always made sure my gate was closes before leaving, so my fur baby did get out. I would refer this company to all my friends. Thank you guys for doing such an amazing job.
Cindy H.

We have used Brown Brothers for multiple years and could not think more highly of their services! They do a quick, great job and the owners are extremely quick to respond to get you set up and if you ever have any questions. They have even expanded their services which is great because this is a company you can rely on. We will continue to use and recommend them as long as we live in the areas they service!

I love these guys! We had problems with our previous lawn mowing service as they repeatedly left the gate open and our puppy got out more than once (thankfully we have great neighbors!). We found Brown Brothers' in a flier and I found the service easy to use. Eddie quickly sent me a quote and worked with me on pricing and services. He has always been responsive, even when our little escape artist managed to take advantage of the open gate once again. Rather than blaming it on us for having a dog he reinforced that he would work with the mowers on the situation and asked for a photo of her so they could make sure to keep her in the yard if she tried again. I love the ease of their online billing and automatic payments and feel their customer service is top notch! Try them out if you're looking for lawn care that takes a technology approach.

We first noticed the well maintained appearance of our neighbors lawn. It was always cut and trimmed in a very professional manner. We started using the Brown Brothers service in the spring of 2020, and we were very pleased. They showed up when expected, as well as altered their schedule for us a couple of times, when we were having things done on our property. They always responded back to texts and emails promptly, and they have a very easy way to pay your bill monthly. I would definitely recommend these young men if you are in need of a lawn service.

Edited to add:
Original review was left in January of 2022. Brown Brothers did not bother to respond to the original review until July 2022. The original invoice they submitted was incorrect with the wrong crew size and hours. Eddie did not believe me until i sent pictures of when they arrived and explained that there was only two people and not three. Then he miraculously was able to verify the information with his crew leader. After that he continued to harass me asking me to change my review - which I will not. Regardless of how nice my lawn looked I cannot overlook the unprofessional behavior of the owners of the company.

Response from 7/19: Please feel free to reach out directly to myself as well for all 44 messages between Eddie and I for the full email conversation as they mention below. I was called heartless, slanderous, shameful and was told that money had corrupted my views. I asked repeatedly for Eddie (the owner) to stop emailing me however he chose to disregard the request. The crews DID do an amazing job on the yard. It looked fantastic. But the price gouging, late billing and obsessive behavior of the owner was what earned them one star.

These guys under quote work to show up on site then price gouge. I received a quote for fall lawn removal for $140 plus cost to remove the waste ($70) - which was reasonable for the sized yard we have. I agreed to the quote and arranged for them to come out the first week of December. . Almost a month after the service was performed I received a bill for $490. When I sent an email requesting an explanation I was told that the price was accurate and they charge by the hour if they go over. The price they quoted was NOT an quote for my property but a base price for the service. What can I say - they got me. Don’t let them get you too.

This company is always on it and does a great job with any lawn care needs!

In 2021 I requested an irrigation system installation quote but never heard back from Brown Bothers Lawn Care, however got on their email newsletter. In 2024 I decided to give them a second chance and request the installation of the irrigation system again. This time I also requested lawn fertilization service as well. They were prompt to reply back to the fertilization service but wanted to set up an appointment to meet in-person and see the property for irrigation. The day came and I received a call 10 minutes after the appointment claiming they can make the determination using satellite imaging and didn't need to meet me in-person. Well, why didn't you mention this earlier? Disclaimer, this is the same satellite imaging they claim to have used to provide me with the requested fertilization service; which was reasonably priced (hence, the only reason I am giving them 2 stars in the review) It has been 3 weeks now and not a word back from them about the irrigation quote. There's no reason to accept the fertilization quote since this is, in my opinion, poor business conduct for prospective customers. Show me that you care to get my business. I believe my money is as good to others as it is to you!

Please continue reading (response to Brown Brothers' reply)

Update as of 8/15/2024. Google should not take down the review because I am speaking the facts. Your irrigation quote came immediately ONLY AFTER my review posted. This is, in my opinion, a knee-jerk reaction since plenty of time had passed from initially requesting the quote and 3 weeks after being stood up for an "in-person visit for an estimate". It also took you 4 months to comment on my review. Yes, I didn't do business with them but it is because of their poor business conduct and others should know this as prospective customers. Dealing with this company is a waste of time!

After my lawnmower kicked the bucket I was in need of someone to maintain my lawn for the summer last year. After doing some research I came across Brown Bros and I'm really happy I did. They responded immediately and were out a couple of days later to take care of my lawn.

Not going to lie I got very spoiled with having them around, but all good things come to an end unfortunately. I highly recommend their services as they are very professional, courteous and do a great job. I'll be sure to look them up if I'm ever in need of their services again.

Great work guys!!

Clearly the worst service experience of any kind!! After I accepted service contract, I could not get a return phone call or text when the services I paid for were not rendered. I was finally able to talk to the owner ONLY after I got his lawn service guys that were mowing my lawn to call him on their phone because he would not return phone calls or text messages. After explaining that I was not getting what was agreed upon, he promised to come out, assess and make sure issues were addressed. After 3 weeks, no response. Now after 3 months, Spring Clean-up and mulching was not done per agreement, lawn and bed maintenance has not been done per agreement and no return phone calls or text messages… today, I’m cancelling services and would never recommend them to anyone. Unfortunately, a good friend recommended them and it’s the only reason I have tried to work with them this long. By the way, even as I try to cancel services, I can’t get a return phone call or text. Again, I should not be surprised!

A lot of these reviews seem fake or for another business.

I hired Brown Brothers at the recommendation of my lawn guy.

They said they came out and provided a quote based on what they saw. We went back and forth in email about specifics. I felt we had a good understanding of the scope of work.

The work seemed good although they did not touch any of the trees I asked them to trim.

To my surprise a month later they charge my card for more than double the quoted price. They made no attempt to contact me the day of service to discuss further work or scope of work.

They refuse to work with me on price. The emails seem to be going nowhere.

I would not recommend as their pricing is way off base from their quotes.

Updated Review: I have had Aeration done with Brown Brothers Lawn Care and was happy with the price and work. Got leaf cleaning done for fall of 2024 and was left with some mixed feelings regarding the price.

After reaching out, Eddie was able to make things right by correcting the price and made me satisfied.

Ill continue to be using their aeration services.

Avoid this company! I had a very disappointing experience with their service. I scheduled an appointment for leaf removal in my backyard, and it took them weeks to show up. Even worse, I requested a notification when they arrived, but I never received any communication.

The work was completed in November, yet I wasn’t billed until January. I was initially quoted $140 for the job, but was charged over double that amount. When I questioned the charges, they proceeded to bill me without confirming or offering any explanation.

To top it off, the quality of the work was subpar—they did a poor job cleaning up the leaves.

In summary, this was a terrible decision. I strongly advise looking elsewhere if you value reliable service and fair pricing.

We’ve had a terrible experience with Brown Brothers Lawn. They were not straightforward with their contract they asked us to sign. What they quoted us was different from what they billed. Their quote for snow removal varied from $200-$600 based on inch of snow, but we were charged over $3000. We later found out they will be charging us for upcoming winter storm because, according to Brown Brothers Lawn, we’ve signed a one year contract. They also notified us cancelation has to be with 30 day notice. We were, once again, charged over $3000 for treatment and after care. We explained we were a small church but they weren’t willing to work or sympathy with us. I don’t recommend this company especially for their pricing. You’re definitely better off finding another company for all your law care. Stay away!

I've been using their services for over a year and have been 100% satisfied. Always professional and courteous.

I’ve used several landscaping/mowing companies in JoCo and I’m more impressed with Brown Brothers than the larger known companies. I started last summer with just mowing (extremely fair fee) then decided this Spring to see if they would do a small landscaping project. A fair price, started 3 weeks after bid and finished on time as promised! We’re very happy with their work. Next I’m having them maintain our irrigation system.