Landscaping reviews in Olathe, Kansas
-
This company is excellent. They are professional and efficient. I’ve used them for about a year now and they offer any service I need for my law care and snow removal. They show up regularly, a real person answers their phone and is super helpful. Both customer service and their work are excellent. Nice job Brown Brothers.
-
DO NOT USE THIS COMPANY! They quoted me $140 and charged my card $490. My payment is due January 12th. I spoke with someone in the office and said I would pay Friday (payday). They went ahead and charged my card today without my permission. They leave out that customer will pay multiple men an hour for leaf clean up. “Subject to change based on time accrued.” Is what the quote states. Doesn’t say anything about MULTIPLE men. They refuse to work with me in regards to the price or a payment plan. The owner refuses to call back. His attitude is beyond rude and highly inappropriate. I’ve read multiple reviews on Facebook, Nextdoor, and google and unfortunately this is how he handles business. PLEASE USE ANOTHER COMPANY!
-
Brown Brothers did a great job and continue to do a great job with both lawn maintenance and snow removal for me. Pricing is straight forward and reasonable. They are reliable, quick, and easy to work with. Look forward to continuing business with them in the future.
-
We've used Brown Brothers starting late last summer. This is our 1st use of a lawn service. We signed up for lawn & snow. Have found them responsive to my emails. We are very pleased with the services. We believe their prices are reasonable. We got 3 other bids theirs was the middle bid. Went with Brown Brothers due to their responsiveness.
-
WORST COMPANY EVER RAN OFF SCAMS.
I was given a written quote for $140, and after the work was completed, I was charged $650. When I questioned the drastic increase, the company stated they saw nothing wrong with it because their quote says “subject to change.”
A quote is widely understood to be a formal document outlining the price and scope of work. Any ethical and professional business owner would contact the customer before making significant changes and obtain approval—especially when the cost increases by more than four times the quoted amount. They tell you in your quote they look at your property using gps satellite which makes you believe the $140 quote they give you. Since they use gps satellite they should be able to break down cost to be 100% transparent. They should’ve said, it looks like we’ll need to send 3 guys at about 3 hours giving you a quote of X amount of dollars. Instead, they choose to continue to be scammers and running a business based on lies.
Using “subject to change” as a blanket excuse after the fact is misleading and removes any real meaning from providing a quote at all. If customers must expect unlimited price changes without communication or consent, then the quote itself is meaningless. I am not the first person with this complaint which shows they know what they are doing is wrong, but because it puts money in the bank account they continue to do it.
I’m extremely disappointed in the lack of transparency, accountability, and basic business ethics. I would NOT recommend this company to anyone who values honesty, clear communication, or being charged what they were quoted. Guaranteed they will comment saying it was very clear and there were no vague areas when it comes to this, welcome to the world of gaslighters. -
Unbelievable quality
-
Never heard back from them
-
This company was incredibly difficult to work with and my wife and I ended up going a different direction.
If communication is important to you I would suggest that you chose a different contractor. -
I have hired and consulted with Houston Landscaping and they are the best around. Extremely professional and very knowledgeable. I know have them any and all yard work for my house.
-
Excellent Family operated business. Very professional!
-
We love the quality of their beef. The Hustons are a special family and we are so happy to have found a great place to get the best beef around.
-
Huston Contracting was awesome to work with. These guys are as friendly as they are professional. Top notch service and quality of work.
-
Top Notch! Huston Contracting has exceeded each project request given. If you are looking for a great Hardscape or Landscape company, please give them a shot at earning your business. Thank you Huston Contracting!
-
Huston is one of those companies that care about the customer. From Douglas and Anthony to the guys in the field you will get people whose word is good and stand behind their work. I will be using Huston again and always recommend them to others.
-
I am blown away by the care the Huston staff takes with my lawn and landscaping projects. My lawn and landscaping has never looked better! Staff is friendly, courteous and pays attention to detail. Highly recommend.
-
Very sketchy experience. Dishonest. Unpleasant people.
[UPDATE]
Their response is far from accurate. They had ROCKS falling from their rear bumper as they drove down the highway. My car received easily a softball sized strike in my windshield as a result. After chasing the driver down for over a dozen blocks, I finally got him to pull over. He told me he did not have insurance and to call their office. After calling several times, they finally returned my calls saying they had no intentions of paying until I threatened further action with the police and DoT.
They were rude and took no responsibility, and felt it necessary to scold me for my reaction when I was trying to deal with the situation, without involving insurance.
The dismissal and inaccuracies in their response is indicative of their refusal to take responsibility and their dishonesty of the situation. Negligent business and management. -
We are a distribution center that has 11 acres of pavement. We were in the need of a snow plowing company because we were not happy with our last one.
Anthony and Rob properly responded to my call. They were very professional and listened to what I needed. The true test was the next snow fall was the largest so far this year. They had the entire lot cleared and salted before any employees showed up.
Several employees of 20 plus years stated the lot had never been cleared so well. It is a relief knowing we are being taken care of. I will be looking for them to help with our landscaping needs as well. Great job Guys. -
I use Huston Contracting for all my projects. They take care of all the lawn landscaping needs at my personal home and at my business warehouse. I have used them for hardscapes too, outdoor kitchen, fireplace and seatwalls. The do excellent work and I recommend them to all my friends and family. Great group!
-
Huston Contracting did an excellent job designing and building the rock retaining walls around our new home. They also did grading and seeding for us. We will be recommending Huston to anyone who needs landscaping and hardscaping. They are dependable, care about quality, and their crews are hard working.
-
Great family operated company. Staff are friendly, professional and easy to work with. We have used them on multiple occasions and have been thrilled with the results. There is no project they can’t handle.
-
I would not recommend this company for any major house construction. Very little communication through the process. When asked for more communication they decided to step off the project. After working with a new company we’re thankful that Huston stepped away. They might be good for landscaping and pool work but I would not recommend them for any major construction.