HVAC reviews in Overland Park, Kansas

Alec Adame was the absolute best. Ask for him by name. Did fantastic work in a timely fashion and was just the nicest person - I'd give more stars if they would let me!

Received daily notification about appointment. Technician called on the day of scheduled appointment letting me know approximate arrival time. Tech arrived timely and went straight to work checking the heating unit. Everything was good except the water heater was leaking. Made suggestions on possible repair and or replacement. All interactions were positive.

Kevin let us know he was on his way and arrived on time. Once here, he listen to our concerns and was able to diagnose the problem quickly. He fixed it easily. The system is once again working perfectly. Thanks Kevin.

We had AJ and Gavin come service out equipment at the house. They both were very professional. AJ also helped with explaining a new piece of equipment that will help us. He was very knowledgeable about his topic.

Jordan & Oscar did our duct work cleaning today. They were an absolute amazing team. I can’t believe what they found in my duct work.
I would highly suggest getting this done. Neal Harris has a great team of people. Crystal was the sales person and she was very detailed and knew what she was talking about.

You will be surprised what you will find. Whether you have a new house or an older home or maybe like me a remodeled home never know what you’re going to find.

They found everything from tile pieces to shreds of wood, nails, door stop, sheet rock mud, staples, trash…., masking tape, (this one is my favorite) brand new pack of Camel 🐪 cigarettes.

Clean your ducts and breathe better today. Plus I know my furnace and AC will Run much more efficiently. If I am lucky I might save some $$ on utility bills 💵!

Service technician, Mark Gordon, installed a new hot water heater and recirculation pump for us improving our water pressure in our lines and getting hot water instantly all over our home. Mark was very courteous.
After explaining our issues in a very knowledgeable manner, he was very professional in asking for the sale and was never pushy.
Highly recommend Neal Harris and Mark Gordon as your next service technician.

We’ve had an overall great experience with Neal Harris over the years. Ryan came out for our semi annual maintenance and was professional and helpful in answering all my questions, giving good advice to help us with getting the most life out of our new system.

Delaney was excellent to work with. They were efficient, knowledgeable, and clearly explained every step of the work they were performing. I appreciated the transparency and the care they took to ensure everything was understood. I would highly recommend Delaney for any HVAC service needs.

Dan, the service technician was respectful of our home and explained everything he did to service our 2 year old furnace that his company installed. Friendly and informative. Also explained the thermostat settings which can tend to be confusing.

Devantae was on time and very professional. He did the tune up on the furnace, answered questions, walked us through recommendations to keep our unit running at its best. We have had a great experience with Neil Harris.

Mark did a great job. He arrived promptly and was friendly, competent, thorough and efficient. His estimate was accurate and helpful. He discovered a water leak in the city's area of responsibility and gave me the info to call it in to BPU.

Moe came out to our home on the fly and diagnosed our heating issue almost immediately. Gave us a great background on our system and tips for maintenance over the seasons. Overall great service!!

We had AJ to repair the HVAC after possums made if their home. He explained what happened and what was to do. He was very trustworthy

Cory does a great job looking over my hvac system and keeping it running smoothly. Appreciated the scope pictures he provided from the inside of the furnace and identified areas we need to keep an watch on. Will continue to book future services with Cory!

My Service Tech Ryan R. is extremely knowledgeable and a true professional! He went over exactly what he was there to perform which was an annual check up of my HVAC system. He went into details about what I should be looking for and what I need to do to keep my new system operating 100%. Very friendly and didn’t mind me watching over him. I strongly recommend him for any recognition and praise for his Excellent service!!! This is the reason why I continue to do work with Neal Harris Service and the Advantage Program. He was dedicated to his expertise!!!

Austin L. was absolutely outstanding. We had other issues to fix first and he didn’t hesitate to come back out a few days later to help fix our clogged drain. Austin had great transparency through the entire process and even recommended drain products to help avoid this problem in the future.

Had ANOTHER AMAZING experience with this company today. Mr. Ryan Rizo and Mr. Devante Williams were very professional, courteous and thoroughly explained everything. I've used this company before and will absolutely use them in the future and recommend them to others. Thanks gentlemen for servicing my equipment today. The peace of mind is get, comfort experienced after you guys come do your quality work is top tier.👌

I’m blown away by the amazing services from Neal Harris. Long story short, we moved back to the KC area for our grandkids after being gone 10+ years in Tampa Bay Area. We purchase a 100 year old house in a private lake community with HVAC install 2020.

This morning received an email alert, “Because your system is currently showing a “No Heat” or “No Cool” status, your Lennox Smart Thermostat has generated a Service Urgent alert requiring service in 24 to 48 hours.” and the thermostat display “Service urgent-alert code: 200- GF Rollout Limit Switch Open. Being a DIY guy, based on research learned that it was related to furnace flame being extinguished and not relighting and cause related to over heating, air flow restriction from dirty filter, blower fan or equipment failure. Breaking 1918 KC record with -9 temps, the inside temp dropped down to 60 degrees in the house within few hours. After failed attempts of reset and power cycle refer to install sticker and called for service. I called A-1 Sewer and Septic since family related and now has HVAC service could not come out until tomorrow and Neal Harris had technician Anthony B dispatched within 3 hours. Upon arrival, Anthony literally identified the problem within 2 minutes. I was very impressed by his professionalism, knowledge and going the extra mile to educate me and help with app setup with system display panel. Honestly, my only complaint, was paying $300 total for a freaking leaf that got sucked into the air intake pipe into the furnace impeding adequate air flow into the burner. This caused the system to kick off from lack of air intake. I am Impressed by the quick resolution considering the extreme cold weather…even offered veteran discount. Grateful for knowledge of Anthony and quick resolution…besides the $300 leaf issue.

Devante Williams was very professional and friendly, and did a great job servicing our furnace. He explained everything clearly and made sure it was running properly before leaving. Highly recommend.

We had Jason and his team out to install a Lennox heater and ac unit. From start to finish they kept us updated. They installed are last one also over 25 years ago. Chad Phelps also followed up with us he is very professional and answered all are questions .Call Neal Harris if you need work done or new installed.

I would like to thank Lucas, Jason, and Nathan for the awesome job they did with my Lennox HVAC system install. They were professional, respectful, courteous, and hard-working. I would recommend these guys to anyone who is interested in a new system. Thanks again! Tim