Home Services reviews in Covington, Kentucky
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Lauren is very responsive and takes care of things immediately. The crew is thorough and provides seamless service.
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Josh and his crew do a great job here for us at St. Francis Seraph School in Over the Rhine.
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We have used City Wide for years and have always been happy with the cleaning service and other services we have received from them.
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Felt the need to post this because it was such a frustrating experience. I run a retail store and small apartment building, and I'm overwhelmed with coordinating contractors to take care of small and large projects. Was SO excited to find a company that could handle that for me.
Set up a walk through, heard the pitch, promised the moon and then....nothing.
Sales person said it might be a week, after a follow up email and call, heard back in SIX WEEKS only for them to tell me that btw they are now charging up front specifically for my industry. Thank you, if I needed to chase contractors around to finish work I already paid for I can do that on my own.
Obviously did not move forward, and I'm genuinely sad because it seems like a useful service. -
City Wide did a great job on my most recent job site, having two workers cleaning up construction debris and getting it to the dumpsters everyday for 3 months. They also had a porter that was on site for the same amount of time sweeping and maintaining the smaller areas of the job site. Other jobs City Wide did was clean the building structure of dust and dirt left by the previous building owners and scrub the floors to keep the dust in the building down. All of this work was done in a timely manner and to the highest level of satisfaction possible. I will be using City Wide in the future and I suggest you do the same!
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City Wide has been doing a good job for this facility for a while now. They are very responsive to our needs and have provided other services to help support the site. They have helped us out with last minute cleaning needs and deep cleaning in several areas. We appreciate all they have done for us.
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Lauren is excellent. She is very thorough and always looks out for our best interests. She handles her team very well and passes along any concerns that we may have to them. Lauren truly cares about how they are doing and she understands the importance of solid communication between City Wide and the customer. Well done Lauren!!
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Stigler Supply Company and City Wide Facility Solutions of Cincinnati have been business partners for the past 16 years. When I have a customer with a need that City Wide can fulfill I always refer City Wide to them with complete confidence that the job will get done with complete satisfaction. No matter the need that your facility has chances are that City Wide can cover it.
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Brad Wilson and his crew from City Wide Facility Solutions take great care of our two YMCA locations. In the event we encounter something needing attention, Brad is very responsive.
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We have used City Wide Facility Solutions since 2021, to keep MegaCorp Pavilion, an indoor/outdoor music venue in Newport, in great looking condition. Everything from our initial meeting to contracting services to having a crew on the ground has been flawless. The crew has proven night after night to be efficient and has managed to keep everything spotless. It has been fantastic to work with a crew that treats this facility as if it were their own home. We look forward to years of a very satisfactory relationship with City Wide.
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Would you like for me to actually write my experience with you Brent Degenhardt? I know you know who wrote this and why. In an attempt to stay professional I won't go into detail here. But the rating stands. I would never do business with City Wide Maintenance of Cincinnati or Dayton. Untrustworthy business practices
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Josh W. does an excellent job checking-in on a regular basis and ensuring our needs are met. He is great with communication and quickly addresses any issues or concerns we may have. He recommends appropriate services as our needs arise.
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City Wide has helped our businesses with a wide range of jobs. They complete the work in a timely manner and with great quality. Doug is extremely easy to work with and will always find a way to get what you need done. Highly recommend!
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City Wide has been fantastic. I can count on Alex to be here whenever I need him. He has been great to work with. Conscientous, knowledgeable, quick, and very efficient. Bryan has been great at quoting the really big projects that we have. The best part is the prices are really reasonable! I highly recommend them to anyone looking for a facility management team!
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City Wide filled in to clean our largest facility while we searched for a new custodian. They got to work quickly and did a great job. They were very easy to work with and communicated well. Now, we are looking to use some of their other services. Glad we found City Wide to help with our custodial needs.
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My company has used City Wide Facility Solutions for many years. They have done exceptional work for us. Our Account Manager has been totally awesome. Whenever we have had any minor issues come up, he is always here to help. Great cleaning company. We would highly recommend to any business.
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Exceptional Service! We hired CW to perform a deep clean of our office. They were easy to work with and able to make cleaning adjustments based on immediate needs. Their crew was very courteous and respectful while they conducted the cleaning during business hours. I highly recommend and will be using them again.
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They are incredibly polite and courteous, and outstandingly thorough. Will be using them again for sure.
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I utilized Mella window services to clean my exterior windows. Before starting the project they entered my home and removed the window screens. Upon completion of the job, I noticed gouges, debris, dirty hand prints and scratches on the window sills. I contacted Mella to discuss my concerns and I was reassured that I would receive a phone call from the operations manager. It’s been a week and I have not heard back.
I will not use Mella Services again. -
David was excellent! Took his time, super friendly, very knowledgeable and got stains out of old carpet that we were both sure wouldn’t come clean! Great great value!!
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Cleaned my parents house. Very professional and nice! Has done work for us in the past and would be delighted to have him come back! Thanks Zack!