Reviews of local pros in Fort Thomas, Kentucky

Came to my house right away to help me with my plumbing issue. Advice, knowledge (he really knows what he is talking about) wisdom, and professionalism.

The worker is rude, loud, and unpleasant to talk to or deal with. Quick to anger and raising his voice.

Whoever drives for this company is completely unsafe. Riding the back of other cars on the highway dangerously close trying to go 20 miles over the limit and then pulling a phone out to report that the car in front of them isn’t going fast enough? Never getting service from them, feel unsafe enough.

I called him and explained that I had rented a plumbing auger. I wasn’t having much luck. Times are tight, I’m pretty handy, figured, why not try. After explaining, he asked for my name and location, THEN proceeded to tell me, I don’t mess with things other people started and hung up the phone... I get it, but, that was rude...

I called this morning and my problem was resolved by 3 pm. I was really impressed with the efficiency and courtesy of the gentleman who came to my home. He said he can’t always get to a call so quickly, but I’m really glad he could. And I love the motto on the truck...”shit a is going down!”

Where do I begin.... This guy showed up a week later than he was supposed to, and it was unannounced. He then began repairing a leaky pipe and decided that it was a good idea to use two of my own personal buckets that were in my garage space and one of my towels to clean up his mess. Not only did use my own property, but he didn't even have the to courage to clean out MY buckets, or even let me know that he was using them (even leaving a note would have been better than nothing). on top of that, he left behind sharp chunks of metal that could have easily punctured my vehicles tire, or even someones foot. The one bucket had an inch of black gunk and pieces of metal and the other was ruined by mixing concrete in it. Needless to say, my property was ruined by this fool and he left without a care given.

But hey, at least the pipe was repaired..........

Had a water leak in my foundation wall. I dug it out and then called Kuhnhein. Charged $900 to fix it. My mother paid him as he was finishing up. He stopped right there and said it would be another $300 to fill the hole in because he just went to the chiropractor. When my mother confronted him about it he got defensive and rude and told my 65 year old mother to fill it in. Which she had to do. Do not hire this company. Not only is he rude and unproffessional but he is unlicensed for plumbing work. Also he lied to the home warranty people about where the leak was. So now we're are having to jump through hoops to get the money back. Hopefully this will save someone else from this headache.

Whoever was driving the car for this company is extremely unsafe. Riding extremely close to us, nearly hitting us while we have a baby in the car. He sped around us and flipped us off very rudely. We tried to call the company and tell them what happened and he answered to ask phone and tried to say that it was our fault, even though he was the one who almost hit us (with a baby in the car!!) and flipped us off. Very rude and unsafe.

Dave did a great job installing our water heater!

Wonderful service, professionalism and promptness from Birkley Services! We would definitely recommend for any heating/cooling needs you would have!

I would not recommend this company....they came out to service AC that went out, they did come the same day, but they replaced a capacitor without getting approval or giving me a price quote prior to doing the work. Then proceeded to charge me $339: $185 for a capacitor that retails at $30 and $156 of labor for 30 minutes of work. Price gouging at its finest!! Always give/get a quote prior to work being done, otherwise it is just bad business.

Knowledgeable and friendly technicians, great experience!

Fantastic customer service. Extremely affordable and always punctual

Installed an auxiliary system in a new room addition. Employees were very curious and professional.

Great experience ...i have called hmac on a couple occasions. They are honest, professional and fast. Technicians are experienced professionals that take the time to explain repair options and provide

HMAC is top-notch when it comes to everything. They are professional, courteous, experienced, and prompt to reply to your needs. I highly recommend HMAC for your heating and cooling needs!

Beware! HMAC installed the hvac systems in my new build. Kids rooms are off by several degrees from the master bedroom, so something wasn’t calculated/sized correctly. They did try to fix it but it was never resolved satisfactorily.

However, that isn’t why I give them a negative review, which I hardly ever do. About 2 years after the install, I noticed water damage under the unit in our attic. I checked the condensate drain and one of the PVC joints was never glued. No glue residue, fitting rotated and could be easily pulled apart. A ton of mould under it from just one season of AC. Anyways they had the gaul to come out and blame me for “bumping” it even though it was clearly not sealed. They “fixed it” and tried to charge me ~$390, which I refused. Fast forward to the next summer…leak came back, same joint, it actually wasn’t even fixed even though they tried to charge me for it. This time I just fixed it myself, along with a second round of water damage on my ceiling.

Awesome service. Was able to get my warranty compressor installed and even found out the issue with the last one that caused it to die early so I have peace of mine. Great customer service from the owners to service tech. Would recommend them to anyone needing hvac work. Cherry on top, they were also the lowest of all my estimates.

HMAC has been servicing my family's furnace and A/C unit for several years. The Tech's do a professional and outstanding job when they perform PM service.

The HMAC owners and crew are honest and trustworthy. They have always been kind to our family and respectful of our home and daily routine.

Our furnace stopped blowing hot air during this ice storm! HMAC got us in within a couple hours of me contacting them and fixed the problem quickly, without an emergency up charge! Great service, professional tech and I love that he wore shoe covers inside! Thanks guys for getting our house warm again!