Constraction reviews in Louisville, Kentucky

4.7 based on 1609 reviews Back to the listing
    5

    We could not be happier with the results of our restoration project. A tornado hit us and from the beginning Monarch walked us through each step. The project came out better than I imagined. I love the deck ! All the work was done top notch . Thanks you all.

    5

    Monarch Restoration handled a new roof for me and the process was professional and the work was high quality. I would use them again and would highly recommend!

    5

    Austin was very helpful. He came to look at our problem and explained what is going on. He told me how I already corrected most of it and explained what else I needed to do, all without charging me. I will definitely call him if/when I have issues in the future. I trust companies that don't take advantage of me.

    5

    We had our bathroom remodeled and worked with Kansas and Mike. It finished better than I could have expected and both were great and easy to work with. Always responsive and helped with ideas that made it a great space.

    5

    Monarch's quality of work is outstanding, and they treated our home with much care and respect. I highly recommend them to anyone dealing with water, fire, or mold - true professionals who go above and beyond.

    5

    We had a water loss in our kitchen that destroyed walls and subfloor. I called several companies for an estimate, and I quickkly chose Monarch because Austin was the only one I spoke with that explained to me the process that was ahead of me. I knew right away he was trustworthy, thorough, caring, and competent. Ultimately, we decided to take advantage of the work to do a big update in our space, and I couldn't be happier with the result. I loved working with Austin and Kansas and their team. They handled every little bump in the road with professionalism and efficacy, always being mindful of the peace of mind and needs of our family. They are the best!

    5

    Everyone at Monarch Restoration was so amazing to work with! After reaching out, Austin and Kansas came out the next business day to evaluate a potential leak in our roof/ceiling. Luckily for us, they gave us great news! They both were so helpful and answered all questions and concerns!
    From first contact with Whitney, to the evaluation with Austin and Kansas, the service received was top notch! 10/10 recommend!

    5

    I recently discovered an ongoing leak from my bathroom toilet that had gone unnoticed until water stains started appearing on the ceiling of my garage. I reached out to Monarch Restoration, and I’m so glad I did. Their team responded quickly and walked me through exactly what to expect with the damage and restoration process.

    They worked closely with my insurance company, making the entire experience as seamless and stress-free as possible. Kansas was amazing—guiding me through every step and even helping with new design choices that really elevated the space. The communication was clear and consistent, and the level of professionalism was truly unmatched. I can’t recommend Monarch Restoration enough!

    5

    They were professional and clean. The crews were polite and efficient. Our floor looks great.

    5

    After a flooding issue, I contacted Monarch, and they assessed the situation quickly and laid out a clear plan of action. Their team was incredibly professional, easy to work with, and maintained excellent communication throughout the entire mitigation process. Monarch’s expertise and efficiency made a stressful situation much more manageable!

    5

    The lower level of our home was contaminated due to an unexpected disturbance of old asbestos flooring. Mercedes and her team came in and clearly explained how our furniture and personal items would be cleaned. The work was done quickly and efficiently. We were extremely grateful to be in such good hands!

    5

    We’ve had such a good experience with Monarch Restoration! I woke up to our basement completely flooded and as soon as I called Monarch they put me on their list and they came out later that day. They’ve been great with communication and keeping us updated on everything. They were very professional, nice, and efficient. Clint was our project manager and he was great to work at and I’m thankful they were able to help us through this crappy situation. I would recommend them to anyone!

    5

    Austin and his team at Monarch Restoration bring a sense of calm to the often overwhelming process of home repair. They responded quickly to our call about significant basement flooding, thoroughly assessed the situation, and clearly communicated their plan before taking immediate action. While dealing with our insurance company has been a challenge, the experience has been much smoother thanks to Monarch Restoration's guidance and attention to detail. Home repairs can be stressful, but Monarch Restoration makes the process easier and more manageable. If you're in need, I highly recommend reaching out to Austin and his team.

    5

    We recently hired Monarch Restoration Company to begin the process on restoring our home, and we were thoroughly impressed with their work. From start to finish, their team was professional, courteous, and kept us informed every step of the way. Their communication was excellent, and they made sure we were aware of their progress. We would definitely recommend Monarch Restoration Company to anyone in need of restoration services. They're a reliable and trustworthy company that gets the job done right. Thank you, Monarch Restoration Company, for restoring not only our home but also our peace of mind!

    5

    We were referred to Monarch Restoration after heavy rain and flooding in Louisville resulted in our finished basement needing remediation treatment and restoration.

    Owners Austin and Kansas, along with their entire crew were wonderful to work with. They were prompt and professional. Importantly, they were very easy to communicate with in all phases of the work performed on our home.

    I would not use a national firm ever again, after this great experience working with a local family owned restoration company.

    5

    Austin and this company provided timely helpful communication and advice. I appreciate that weighed pros and cons of my situation and did not try to upsell needs.

    5

    Called for an estimate and Austin was super professional. He arrived promptly, maintained clear and consistent communication throughout the process, and efficiently diagnosed the issue, which turned out to be minor. He graciously guided us through resolving the matter ourselves. Great experience!

    5

    I have worked with Monarch Restoration on several projects and was very happy with the service each time. They communicate well, show up when they say they will, and they respect the homes they work in. I highly recommend them to anyone needing restoration services.

    5

    Austin at Monarch was fantastic! He was friendly, honest, and super transparent about the issues we were dealing with. Instead of pushing an expensive fix, he gave us money-saving tips and even encouraged us to consider a handyman or DIY for now. He easily could’ve quoted us something outrageous, but he was real and upfront the whole time. When it’s time for a new roof in the next year or so, Austin will be my first—and only—call. Thanks again, Austin!

    5

    The team at Monarch truly cares about getting the job done right. Their attention to detail, open communication, and help navigating the insurance process (for our roof/gutter claim) were all greatly appreciated. They will be first on the list for any future projects!

    5

    The entire team at Monarch Restoration is great to work with. Honest and trustworthy, their work shows how much they care about their customers.