HVAC reviews in Louisville, Kentucky

Very reckless and careless. Will cost you hundreds! Do not recommend. Poor quality and results.

Still trying to get in touch with them for work done on house. Will update review as they respond, but have not heard back

We use BBD regularly and they do a great job every time.

Justin did a great job and was very professional!

This place is a rip-off. I do not recommend their services. They had us waiting weeks for a replacement part we didn't even need. Then WAY overcharged. Terrible way to run a business. Avoid at all costs.

They won’t show up on time and blame you for it. They’ll do the bare minimum and you’ll have to go back and do the majority of the work. Just keep looking for another contractor.

Very bad company. Took advantage of the elderly. Seems to be proud of it. As you can tell by other reviews you really need to stay clear of companies that borderline criminal and are definitely unethical. Owner seriously lacks any moral fiber.

One of the technicians used my restroom, left his deodorant on my sink, used my towel and clogged my sink with grey sludge. He never asked to use my bathroom. I have no idea what else he might have used in there. Totally unprofessional and creepy.

Not happy. Came out to give estimate on plumbing prob and was charged $178 for the 15 min. visit! The estimate was way higher than others, so they did not do the work.

They sent Justin out to handle a plumbing issue and he was very efficient and handled the matters quickly.

When i called to set up a tech the lady was a little rude when i told her i needed a tech later in the day. But when the 2 techs got to my house they were super friendly and got the issue fixed no problem. I will use them again.

I work for a non-profit and we used them to replace a ac unit. The unit they installed had issues from day 1, and they would charge us to fix the unit they installed. The finishing straw was when they quoted us $3k to replace an hvac line that wasn't broken (second opinion confirmed that). Stay away from these guys.

Their website says they're open 24/7. I called them on 2 occasions, both after hours, and both times were emergencies. All I got was an answering machine that says "We're closed for the day. Leave a message and we'll call you tomorrow". I had to get other people to address the emergency.
When I have used Blackburn and Davis (during business hours) I was satisfied with their work. But they are NOT available after hours, regardless of what their advertising says.

When we bought our house in J-Town nearly 4 years ago we found out that the addition (added in '2000) had radiant heat. I was, like, AWESOME, because while fan-forced heat is the norm, bare feet on a heated floor is a pretty cool thing, especially in the cooler months.

Fast forward to a few weeks ago when Jim (that's me!) noticed that the floor wasn't warm, even though I'd turned the radiant heat on. Checking the circulation pumps I noticed the one for our bedroom was really but not circulating hot water. This makes for unhappy Jim, because the sole reason I go barefoot in the bedroom (did ya catch that pun?) is that I likes the warm on the feets.

As realization set it, I decided that as much as I could *try* to replace the circulation pumps myself (Jim is a pretty handy guy), but I didn't want to run into something that would have ended up costing me more to fix and if I'd have called an expert in the first place.

To the yellow pages I go (that's purely a figure of speech any more...seriously) to see abut getting the pumps replaced. I started w/Drexler (who replaced our HVAC system a couple years ago). -- They don't do radiant (or, as I've come to learn, Hydronic) heat.

I called Jarboe's -- Nope.
I called Maeser -- Nope.

After a few disappointing phone calls that weren't getting me any closer to warming my feet, I tried a different approach. Instead of calling and trying my luck, I called the local plumbing supply business and asked the question "Who in the area services residential hydronic heating?". They had one answer.

Blackburn and Davis was that answer.

I called to see if I could get someone out to fix my cold feet problem and they said they'd give me a call on Monday morning to see when someone would be out. Monday morning I got a phone call and was told they'd be out that morning. Less than an hour later they were at my front door.

I let them in and told them what the problem was and he started to diagnose the issue. In less then 10 minutes he had figured it out, said he had the parts he needed on the truck, and gave me an estimate. A quick call to the wife to let her know what was going on, and they went right to work.

As I watched (I'm an observer, not the "hover over a guy and ask a bunch of questions to slow him down" kinda guy.) I could tell that he was experienced at replacing these pumps and knew what he was doing.

Remember when I said I thought about buying the pumps and doing it myself? I was about 2/3 of the way correct. One of the bolts from the old pump wouldn't come off, so he had to use a nifty little round electrical hand-held saw to for that part (Jim doesn't have one of those). There were also a couple other parts that were needed that Jim probably didn't have, either.

About 90 minutes later the pumps were replaced, the work area was cleaned up, and Jim's feet were warm again.

I definitely made the right choice in calling Blackburn and Davis.

Had very good service from Justin, who put in two new faucets for me. Had to come back a second day and completed the job as promised! CBP

Two men came out to inspect and reinstall a Numi toilet. First they said they had no experience with that type of toilet and took longer than expected to finish. The bill stated that they "made all wiring connections for toilet features" but it only needed to be plugged in, which I can do! The bill was $325.83 which is higher than any plumbing bill we've ever received for anything! I called the company to speak with the owner/manager to see if they could make an adjustment. The receptionist took the call and said she would have "Bob' get back to me. He never returned the call. I called again and still no response.

If I could leave a negative review I would. We were cussed out by an employee named Aaron that was speeding down a populated street. I was with a friend that requires a cane to get across the street and he seemed drunk and aggressive in a company van.

I had a GREAT experience with Blackburn & Davis. They truly went above and beyond for me.... they (Daryl) came in and were able to fix what another company had royally messed up on a disastrous install (literally installed backwards) and get my AC up and running within the hour. I would highly recommend Blackburn & Davis!

Blackburn & Davis are rip off artists that take advantage of elderly property owners and give their customers nothing but the run around.
They installed a VERY loud switch in my bedroom and WILL NOT come back to fix it. I managed to talk to the owner Bob once and he was very short and snippy with me and said he was "right on top of it" and would call me the "minute [he] had any news" on finding a new switch to install. I have called their office almost every day since for over a week and left messages for the OWNER Bob to call me back and he refuses to call me. He told my landlord the work was all done so she would pay him after he told me they were going to come back and fix it. Every time I call he is "out of the office" and the secretary "doesn't know why he hasn't called [me] yet, she "left all the messages right on his desk".
READ THE OTHER REVIEWS! DO NOT USE BLACKBURN AND DAVIS FOR ANYTHING. YOU HAVE BEEN WARNED!

Unbelievably expensive. Love working with small business and would even pay a little more to do it. However, I was recently sent an invoice for $513.50 to check for a gas leak on a furnace.

Told me they had to wait for the utilitity company for 3-4hrs and it was 94/hr to wait.

I am clearly in the wrong business if plumbers get 94/hr when they aren’t working. Never again, guess big business is the only option these days.

Blackburn and Davis is a rip off. I called them to check out my a/c because the fan motor stopped working and before the tech even made it to the basement he said "I'll bet the heat exchanger is cracked". He pulled the motor out and said yep it's cracked. He said it will cost $6700.00 to replace it. I told him to put it back together, I was going to get another opinion. Later that day, the other company came. The first thing he said is "who the hell has been working on this furnace" the fan is not on the track and there's no bolts it in, very dangerous. He put it back together and replaced the capacitor and it was fixed, no cracked heat exchanger. I called twice to speak with the owner or manager at Blackburn and Davis but he wouldn't speak with me. They charged me $112.00 and won't refund my money.