Landscaping reviews across the US

Jaden S. is a very professional, polite young man. I arrived home just as he was finished with applying fertilizer and weed control. I am sure he has many stops to make, however he put his truck in park, got out to approach me, greeted me with a smile and told me exactly what product he applied and that it should be watered in. I couldnt be more pleased with the professionalism and courtesy he displayed and he should receive the credit he deserves when he returns back to your office. Well done .

I WAS interested in info on service...but I have since changed my mind opted out of their text service after saying I wasn't interested. And I am STILL getting spammed 3 to 4 times a day with phone calls. I never answer, I always send to voicemail...and they just DON'T give up. It's extremely annoying and uncalled for. If I wanted your service I would have called back the first time.

Our service came at the end of a rainy day. The service provider answered my husband’s questions about the application and was very thorough. Now that it’s spring and we have completed an entire season of Trugreen care, our previously weedy and dead lawn looks wonderful! The grass looks beautiful ! I’m very pleased with the results.

Ever since I switched to tru green my lawn has ben declining. I noticed an issue with my last service being incomplete. They only fertilized a portion of the lawn and left. I've called customer service 4 times to get a manger to address my concerns and I've was told they would message him again but they can't force him to reach out to me . I was also told they would service my lawn every 4-6 weeks but they usually come at 8 weeks after I call and ask why they haven't come yet.

For 15 years my lawn looked awful even though we tried to fix it. Then hired Trugreen. Each year it looked better and better. Last year it looked great but this year really amazing. They fixed everything and Pete and Bianca were great.

Getting very good results, and this is only the 2nd application. The job is always done well, with precision and care. Staff are very nice, always willing to explain the work they do, and what the results will be.

A manager has visited my property since my discussions with TruGreen after many repeated attempts to explain that I don't want technicians I want a field manager because my lawn is being destroyed. I've sent photos of a lush green lawn no patches. It has been turned into a yellow patched disaster. My neighbors who don't do anything with their lawns have no burn marks on their general lawns.

Although very pleasant, The use of technicians that come out not understanding lawns or having enough industry experience is a problem as well. there's a huge communication breakdown among the technicians and various departments I personally had to stop a third technician from attempting to apply a third application on my burnt lawn.

My lawn would have been completely White had I not stopped them.

I called to report my lawn turning yellow after a first summer application that was applied in high heat. After that they sent someone over who was supposed to review the lawn instead he applied another application. I called back in again to say now my lawn is very burnt. They sent over a third person who I ran outside to, he was holding a sprayer about to spray the lawn a third time. That's why I feel there's a communication breakdown that led to this situation.

The customer care 911 email likewise have many different admin people who in my opinion don't research the client enough. I try to communicate but I get a reply from a different person each time. Today they tried to send out a fourth person to evaluate my lawn despite explaining that I already had a manager here and an ongoing discussion thread.

The lawn is so spotted with yellow markings and burn areas that you might as well consider this property damage.

Everyone I speak to is respectful and trying to be professional but there's definitely a breakdown of follow-through and what I feel needs to be one manager taking ownership of the whole property.

They have offered to overseed No charge based on this but I've worked so hard with them over the years to get my lawn to a perfect spot-free patch free result only to have it ruined because of these breakdown in communications.

I don't feel this resolves my situation it leaves me at the peak of our summer season with a destroyed lawn. Not much can be done from here.

TruGreen ruined my lawn. When dry, brown patches first appeared, I tried to get someone to assess the situation. Despite many calls over several weeks I only got lip service, and the problem got much worse. No one even attempted to address my concerns. You can’t reach the local office, only a call center where they “just say what the customer wants to hear.” I got false promises and a destroyed lawn. Read the reviews: good unless there is a problem; but if there is you’re on your own. The "owners" answers to negative reviews are just PR to appear responsive. Good luck.

So far my service has been poor as my lawn is 40% crab grass. I have a new technician who I’m hoping can solve the visual.disaster my lawn has become. The new technician (Brandon) seemed knowledgeable and was pleasant. I hope he can fix this mess.

Anthony from TruGreen is the greatest!!! He is very polite and really knows his business. He helped me out with some things that I didn't know. The world needs more people like Anthony. I'm very happy with the service. After reading the reviews I'm a little scared now. The reviews are telling me to stay away from TruGreen. I hope this doesn't happen to me. We were told that the first application was going to be around 40.00$ I checked my bank statement and they took 102.00$ out of my account. I think I will just cancel the service now.

Disappointed. Struck out three times trying to have Susan come out for a landscaping consult. Missed appointment, then had to reschedule, then missed appointment. Had same experience with Warner's a couple years back. Moving on from both businesses.

Great place

Thanks for your help!

love this place

Good selection, helpful staff

Nice selection of plants trees...flowers.

Lots of variety in plenty of stock well outfitted store

Great neighborhood nursery. Nice staff

Very helpful staff and great gardening gear!

Knowledgeable staff. Locally owned. High quality products.

Great place!! Nice specimens knowledgeable staff