Landscaping reviews across the US

I experienced horrible customer service here as well. The employees were so inconsiderate that, although I had planned to spend a chunk of money there that day, I loaded my kids back into the car without spending a dime. I even complained to the manager, but she didn't seem to care. My brother in law experienced bad service too! I won't shop here, definitely!

They were not very busy for a Sunday, but I found everything I needed for the project I am doing. The people there are not very helpful and a bit rude, very curt when I asked a question. I know no one wants to work on a Sunday, but a smile will go a long way.

Wide variety, helpful staff, and fair pricing

Nice selection but expensive

*VERY, VERY HIGH PRICES AND NO RETURN POLICY.* I found almost the same items at HOME DEPOT, each of them for $50, $30, $20, or $10 LESS. When I went to return them the very same day, they didn’t to want to take them back. Your purchase is final. Won’t purchase anything there any longer. There are many other options out there like At Home with endless options, and OK prices. I told them I would issue a bad review and they did not care.

This garden center is always full of quality plants. Prices are fairly high compared to garden centers in other parts of the state but consistent with Houston pricing. Service is never great but consistently good.

One of the best places to get any of your plants and planting supplies. The have a great guarentee but keep your receipt. We have gone here over 20 years, completely satisfied.

Very helpful staff! I once visited 4 times in one day. The gentleman in the booth recognized me and walked me through what I needed. Great service, competitive prices. Will return again for grass this weekend.

My daughter and I went to get a Christmas tree last night. As we entered into the walkway, a man came out and asked if he could help us. We told him we were coming to get a Christmas tree, he said "well we close at 8", it was about 7:50pm. I asked does that mean we need to come back and look another time? He said that we could still look, but that the registers close at 8. So my daughter and I started looking at trees and he asked if he could assist us. We told him what we were looking for. He pointed in the direction of the tree we were looking for. My daughter and I found a tree that we really liked and came back to tell the man we found one. He pointed to the register area and said that someone over there could help us. We went towards the register and approached a Hispanic man and told him we wanted to get a tree and he said he did not speak English. So I asked out loud if there was anyone who could help us get a tree. A lady stepped up and said yes, that she could help us. As she walked towards us, she called out to another man that was doing something with the plants. She called him twice he did not answer. I turned to my daughter and told her that we were leaving and she agreed. By the way there was only one other family there and they were already at the register buying a tree. The man who approached us when we first walked in was not friendly at all, he didn't even walk around with us to assist us in picking out a tree. All the other employees were all standing in the entry way where the register was, except for the cashier and the man who appeared to watering something or putting together equipment.

Issac is always so welcoming and greets me every time I come. He always asks if I need any help and helps me load my truck. Thank you for your hospitality!

Selection is good and it's easy to get to but I was saddened when I saw them load up a ton of plants that didn't sell but still had life and put them in the dumpster. Even watched me as I left thinking I was going to steal them. I understand needing to make space but just seems like a huge waste, donate them to schools for science or something.

Came to this establishment yesterday and spent over $300 for plants, trees, and potting soil. Get home have my kids unload my truck and I am off to work. I wake up today getting ready to plant my things and noticed that I only had 5 gardenias instead of the 6 I was charged for. I go up to the store and MIGUEL, the very unprofessional MANAGER, says to me, “I can’t help you, it is not my fault you miscounted”. I was mortified! So then I ask him for a number to speak to someone over him and he points in the direction of the registers, refuses to get up off his chair in the shade, and says it’s that 713 number over there. One of the workers sees this and politely tries to help me, and then that is when Miguel jumps up to tell him, do not help, step away, and proceeds to place his hands on the gentleman. I am just horrified at the service at this point. Not to mention, while he was handling my receipt with the corporate office, the nice young lady at the register is answering my questions, but he comes to her and tells her to get back to her place at the register AND he tells her NOT TO HELP ME! This was one of the most horrible experiences I have ever had at this Garden Center. Definitely will NOT BE GOING BACK!

Purchased mulch here seems it was the only place near me that actually had any. Several places stated that they had been robbed of their mulch. Service was good polite and knowledgeable. They even helped me to put the big bags in my car without my asking. Thanks guys!😊

They have a good plant 🪴

They did not have the most selling item in Houston TX. St Augstien grass

Great deal on mulch right now!

They said the grass would be there about 4PM Thursday and it was there about 4PM Thursday! Paid for the grass and went to load it up. Very nice people. Management has to explain to the workers not to touch an automatic lift hatchback though. After the lady loading the grass forced my hatchback open while the hydraulics were opening it. The hydraulic cylinders complained for the next ten opening and closings and I had to re-align it.

Went for a Xmas tree and had a great experience. Visitor helped us and was so polite and fun. He was careful to look for holes and brown spots and he found the perfect 10 ft one for us. They added the stand and bowl and balanced it. Just brought it inside and it’s PERFECT!! Thank you. Merry Christmas!

Horrible customer service and cashier's that don't have a clue! Asked cashier to help and said she couldn't leave the register....finally found what I was looking for and low and behold, the cashier was out in the aisles helping other customers. Brought my purchase to to the register and was over charged by a different cashier...when I brought it to their attention, they said, "oh, it's on sale" I almost was over charged for an item that was clearly marked on sale. Last trip, brought in some leaves with a fungus to find a remedy....not one employee knew what to use. I received a different answer from 3 different employees. Time to find a better and more knowledgeable nursery. Very disappointed.

Very poor customer service!
Staff unaware of inventory n where located.
Poor English communication.
Never go there again. Got my plants at Lowes!

There are good workers here and I really liked how they keep things clean and tidy.