Landscaping reviews across the US

Jason was very helpful and answered all my questions. They communicated when they would arrive and did a great job. Highly recommend!

Service tech did a wonderful job on the weeds and lawn

Sergio did an awesome job with the top dressing of the lawn. He was extremely knowledgeable about the lawn and lawn care! He let me know what to do when he was done and things to improve the health of my lawn. Would definitely recommend Emerald Lawns

Emerald Lawns asked me how the tech did on weed service but I honestly don’t know. I didn’t stand out there to watch him. However since I don't see reoccurring weeds and the existing ones are all dead, that means he did a great job. :D

Was not notified that my lawn was to be treated. My back gate was locked as a result. Treated on half my yard and then charged me for the full job.

Very satisfied with the service today. Sergio did a great job.

Contacted emerald about millipedes all over the yard. They came the next day and treated the yard. They are always so helpful solving different landscaping issues. I highly recommend them. I also use for monthly fertilizer services.

Didn't see anyone show up; no bill left on door handle. What time/day did he come?

Took care of my lawn application and alerted me that I had a sprinkler leak, excellent customer service.

TODAY I WITHNESS THE TECHNICIAN ONLY SPRAY WEED FOR MY FRONT YARD AND LEFT, HE NEVER WENT TO MY BACKYARD
THIS IS UNACCEPTABLE

AND THE COMPANY IS HORRIBLE AT COMMUNICATING BECAUSE I CANT NEVER GET A HOLD OF ANYONE BY PHONE CALL, OR EMAIL

Cameron was on time, professional, explained everything that he was doing, and answered all my questions.

Cristian was on time and did a great job with weed prevention coverage / fertilizer for our lawn.

Very good service and professional. I appreciate Jason and Sergio’s attention to detail!

My technician was insightful to remove fire ants from my flower beds and those I reported to him that were in my bedroom.

Jason is a very knowledgeable lawn care tech! He was very professional and attentive with my lawn. I'm glad I chose Emerald. I chose a competitor prior to Emerald. But the lack of communication was a bust for me. Emerald automated text messages to let you know your tech's ETA is top notch communication! Emerald Lawn care was hired yesterday and out today for service. Now that's excellent customer service!

Jonathan was very nice. Very detailed in his work. Answered all my questions. Very happy with his work.

Johnathan has been servicing my yard from over a year now. He is professional, polite, friendly and respectful. He sends me a message when he is on his way so I know when to expect him. Emerald lawn also sends me a message about 2-3 days before the technician comes.

I started using Emerald Lawns in spring 2025, and early on the service and pricing were both solid. About halfway through the year, I began noticing service gaps and had to call in to ask when my next appointment would be, at which point the office would need to check with the service department to provide an answer. By the end of the year, service appointments stopped altogether while billing continued. Despite multiple emails and phone calls to resolve the issue or recover charges for services that were never performed, I received no follow-up. When I eventually reached a retention representative, she was happy to cancel my service, but they refused to credit back the last few payments even though no service visits occurred. The front-end sales pitch and pricing may look good, but ongoing operational breakdowns and lack of accountability ultimately undermined the experience.

Camron did a great job on my yard. He covered all the areas well. Thank you Emerald for having Camron on your team.

Joshua Grayson was great! He was patient and answered all of my questions. He was an extremely knowledgeable and very professional young man.

Jason was great. I had concerns about the fertilizer and the rain coming. He put me at ease explaining that it would not affect the effectiveness of the product. Very professional and nice.