Landscaping reviews across the US

Excellent aquarium help and healthiest fish I've ever owned. I set up a small aquarium for my child's birthday with the help of the Zamzows staff. The Fish and Frog will soon celebrate kiddos next birthday. In all my years, Ive never had this much success with an aquarium. Thanks team!

Still a terrible place, the worst. I just walked in to look for dog food and was also looking at plants. Not one employee could say, hello or give any assistance. Deplorable! If you spend your money here you are rewarding poor customer service. What a shame! It's no wonder brick and mortar stores are closing. If you raised or even had proper customer service training standards, raising the bar, it would go along way. The status quo isn't working. Pathetic ownership and management.

I have a 25 gallon aquarium with 9 fairly small fish, one a bit larger, and snails and algea eaters. I have not had many issues with them and do my head count each morning. I purchased 6 little tetras (3 of 2 different kinds) Saturday from overland store and did the routine to add to the tank and by this morning all of my fish are dead. My guarantee is a free water testing and assistance to get my water correct. My water was correct. I take great care in keeping all of my chemical levels and temp controlled. They are willing to replace the 6 tetras I purchased but weren't willing to take any accountability for these fish bringing something to my tank.

I waited several days to write this review following my poor experience. The reason this is difficult is because every employee we encountered was kind, welcoming, and professional. The store was immaculate. Our negative experience was with the owner, Jim. My other half and I were training our dog at the Overland location. This is something I do frequently at all of the area locations as well as at other businesses in the area who allow well behaved dogs. Another friend of our joins me regularly with her dog. Both dogs compete in obedience and have an upcoming trial. Very well behaved. Both are service animals. My dog assists with tasks relating to mental illness, as I am a 20 year veteran of the Marine Corps with 100% service connected disability. This is pretty irrelevant but I am mentioning it to be clear that we were not there giving or receiving a dog training session. We don’t need basic obedience training and I don’t hold a job. On this particular day, we had tucked ourselves in the back corner of the store to avoid any interference with other customers. Several employees came and went through a warehouse door near us, sometimes with a large cart, sometimes just empty handed. They came and went as usual, each time smiling as they walked by. Several minutes into our training, an employee who we hadn’t seen yet walked up and asked if he could help us with something. We said no thank you, we were just training something with our dogs. He asked who told us we could be there. We said no one, we come in regularly to train there because the store policy is welcoming of dogs. I mentioned that last time I was at that location, an employee asked if I had business cards they could keep in the register so I was not sure why I needed permission to be in the store with my dog. The employee left and came back with Jim on his cell phone. Jim asked the employee to find out who was “the leader” of our group. No one was leading anything so I just reached out my hand to talk to him. I said hi and introduced myself. He asked who were we affiliated with. I said we aren’t affiliated with anyone, we are just customers who sometimes trained our dogs while we shopped. He did not believe me and said we needed to ask permission to be in the store. He accused us of being a part of a specific local dog training business because my other half drives a bannered vehicle displaying the business name. He had either seen the vehicle in the parking lot on the camera or asked the employee to look for it. I explained that my partner is the owner’s daughter but is not employed at the business. He said several times we need to ask permission to be there at the store. I want to be clear that there was no client/trainer lesson of any kind going on. Myself and the other customer who was working their dog alongside me travel to trials regularly and train together. We are completely unaffiliated with any business. The business we were accused of “training” with does not teach what we were doing. Jim was pretty rude on the phone and deflected everything I said to either asking permission to hold a lesson in the store or impeding his warehouse workers from doing their jobs. I eventually politely handed the phone back to the employee and the 3 of us left the store. We absolutely love Zamzows and spend money there regularly. We are happy members of the lawn care program. Unfortunately, following this experience, we are no longer customers. The accusatory nature and arrogance displayed by Jim was just kind of bewildering given my previous positive experiences at the very same location doing exactly the same thing. The only difference was that my partner drove her bannered truck. I’m sad to say we are not coming back, with or without our dogs.

Every employee I interacted with was knowledgeable and enthusiastic about helping. They had exactly what I needed for my garden and their selection of pet gear all seemed to be of great quality. Overall experience was extremely positive!

I have always enjoyed this location. They have a great selection of outdoor decor and gardening supplies, pet supplies and more! Staff have been very very friendly! Zamzows is our hometown garden center and this location keeps up the spirit ☺️👍

I love the people at this store. They offer sound advice regarding all things lawn and garden. They offer solutions that many times do not require purchasing something from their store to "fix" the issue. I trust them completely, and they seem to intimately know how to care for lawns and gardens in this area.

Absolutely fantastic service! We buy all of our dog, fish, pond, and lawn supplies here for years. Today I stopped by to pick up more ROI water for our fish tanks, and a couple of snails. I get to the register and forgot my wallet. Had about $5 in cash on me but the total bill was $8. Jim the manager pulled out the cash and paid this out of his own pocket. What a kind gesture to do for a customer, next time I come by I will be bringing Jim a fantastic lunch! Thank you

Friendly staff who go out of their way to be helpful. Jim the manager is always on the floor helping when he is there. Cashiers will say hello you back what can we help you with. It is also our go to store for pet food and advise.

Nice store. Helpful staff. Great plant and gardening store.

Cleanness well layed out store friendly employees

Best selection of quality pet food around.

I was looking for a type of plant holder and tips on plants that can live in it, for a Christmas gift. I started at Zamzows online, but didn't know how to search for it. They have online chat help and they directed me to the nearest Zamzows that had what I was looking for.
Once there, the lady was very helpful! She even gave me some soil and an extra plant (a baby 1) to go with my purchases. Even the way they protectively bagged everything was cool.

Excellent service and great prices with selections

Great customer service with amazing products for my dog. It's where I get all the food, snacks and toys for my dog. I find it difficult to find better priced quality food and treats for my dog. I highly suggest Zamzows for all you pet and yard needs.

Karen helped us choose and learn to take care of 6 plants. We've never owned plants before but with Karen's help we feel confident to take care of them just fine. I would recommend Zamzow's to anyone else looking for indoor plants.

I love my new plants! They had so many the choose from. And healthy too.

I LOVE this location!!!
The staff are all very friendly and clearly know what they’re doing. All of their critters and plants are well-cared for, and their products are well organized and high quality.
I always feel confident that I can find exactly what I need here and more.

Lucas came out to access my lawn and spent an hour helping with filters, sprinklers and dirt. He is so kind and professional. I am so impressed with Zamzows and their service. Thank you Lucas for all the help!!

Great selection of plants and flowers. Very clean inside. Recommend checking out.

Great customer service! They have plants and small animals available as well as bedding, food and other essentials for almost all household or hobby farm enthusiasts.